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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,594)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Outdoor Tool Box

Feb 20, 2025  on Shopify

Saad was amazing in helping us throughout our queries. He provided clear and specific instructions and guidance. Amazing customer support team!

Puppy Pacha

Feb 20, 2025  on Shopify

Great Support & Efficient App! I’ve been using Simprosys to manage my Google Shopping feed and conversion tracking, and I’m very satisfied! The app is intuitive and makes managing Google Ads campaigns much easier. But most importantly, their customer support is outstanding—responsive, professional, and always ready to help. I had questions about conversion tracking, and the team took the time to check my setup and guide me through the process. If you're looking for a reliable solution to optimize your feed and tracking, I highly recommend Simprosys!

Pinlisting

Feb 18, 2025  on Shopify

Simprosys is a great app for managing multiple feeds in one spot. Service has been great and responsive. I recommend this for anyone wanting more control of their feeds.

bukulu

Feb 18, 2025  on Shopify

Absolute Game-Changer for My Shopify Store! Simprosys Google Shopping Feed has been a Godsend for my store! It seamlessly manages my product feeds across Google, Facebook, Pinterest, and soon, Microsoft Shopping. The setup is smooth, and their support team is top-notch—always helpful and responsive. Highly recommend it to anyone looking for a reliable, all-in-one feed management solution!

Tropic Soul

Feb 17, 2025  on Shopify

Amazing service. Talked to Ashvin about a problem with displaying products on my store and i got immedate help. Thanks so much and i can only recommend using Symrposis and their costumer service.

SensoryEdge

Feb 14, 2025  on Shopify

We've been using the Simprosys Google Feed for over five years. The team is helpful and the product simple to navigate.

Calcetines Nordicos

Feb 12, 2025  on Shopify

Extremely helpful and fast support (thanks Siddharthan!). The app can be a bit hard to use but it's because it provides so many options to cover all fronts, so it's worth it.

GYRAE

Feb 12, 2025  on Shopify

Fantastic app with excellent customer support! The team is responsive, helpful, and always ready to assist with any questions. The app itself is easy to use and delivers great results. Highly recommend!

House of Glimmers

Feb 11, 2025  on Shopify

I highly recommend Simprosys, with a great support, helping with all the questions and doubts patiently. It's an awesome app and all the customer service is excellent.

RACETOP

Feb 11, 2025  on Shopify

The agent Siddharthan provided excellent service and gave very detailed explanations. I appreciate his help.

The Lad Collective

Feb 11, 2025  on Shopify

Great customer service! I just still find the product itself not super intuitive and would appreciate better training resources (from a ideal set up perspective) so I don't have to keep hassling customer service.

Frontier Sawmills

Feb 10, 2025  on Shopify

Amazing Support Ashvin and Saad have been amazing in getting us setup and have correct Google merchant feeds and Shopping Feeds. Highly recommended app!

SAINT À VOIR - a sight to behold

Feb 10, 2025  on Shopify

Really disapppointed to find our tracking suddenly stopped from 30th Jan and we didnt have any idea apart from seeing our store performance decline dramatically. Happy to amend this if someone from simprosys can actually respond to my query and resolve.

Anzhap

Feb 07, 2025  on Shopify

I’ve been using the Simprosys Google Shopping Feed app for a while now, and I couldn’t be happier with its performance. It seamlessly integrates with my store and allows me to easily manage and optimize my product feed for Google Shopping. The setup was straightforward, and the support team is responsive and incredibly helpful. Since using the app, my product visibility on Google has improved, and I’ve seen a noticeable increase in sales. Highly recommend it to anyone looking for a reliable and efficient Google Shopping feed solution! The only downside is that the app doesn’t support Chinese language, which would have been great for our market.

Le Papier Peint Français

Feb 07, 2025  on Shopify

Literally one of the best shopify app, their support can assist with so many things, even complex ones, i can only recommand

The Lad Collective

Feb 07, 2025  on Shopify

I don't find the app itself the most intuitive personally (although I haven't used any alternatives), but the customer experience I have received is great!

Malviscooking

Feb 06, 2025  on Shopify

Superbe application , surtout pour ce genre de défis technique qui est d'installer des pixels et des outils de tracking google. Le gros plus c'est l'assistance, ca évite de devoir chercher pendant des jours parce que l'assistance google est mauvaise. On m'a accompagné du debut jusqu'à la fin pour installer les informations de suivis des evenements et les bout de code. Au top Je recommande

FunnyFuzzyFR

Feb 06, 2025  on Shopify

Product synchronization is timely and accurate. However, the inability to translate English products into other languages (e.g., French, Italian, etc.) may affect multi-country placement on a site

M.S Skincare

Feb 05, 2025  on Shopify

I just started using this app and they have been so great to work with! I am not very technically savvy but Saad was super helpful and made the process easy for me. I look forward to exploring more of their features. Highly recommend them!

LampKraft

Feb 04, 2025  on Shopify

Nikunj was very helpful! And Simprosys is a nice app that helps you shorten the time and does approximately anything related to google ads, merchant, and more.

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