Taranker.Com Logo
Simprosys Google Shopping Feed logo

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,746)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

CELLA - Wine and Beverage

Apr 15, 2025  on Shopify

Installed the App in order to assess its suitability for our international markets. We encountered a few issues (our fault) but support were amazing in their help and guidance. I remember the excellent support from Simprosys in the past and really glad that the standard is the same.

jollying

Apr 15, 2025  on Shopify

The Simprosys Google Shopping Feed app is a game-changer for managing product feeds seamlessly. Not only is the app intuitive and efficient, but their team also goes above and beyond to resolve issues—prompt, patient, and truly dedicated to helping customers. Every time I’ve had a question, they’ve responded with clear solutions and genuine enthusiasm. Highly recommend for anyone needing reliable feed automation with outstanding support!

Calydia

Apr 14, 2025  on Shopify

Application très performante, simple à utiliser et extrêmement utile pour gérer efficacement les flux vers Google Merchant Center. Le support est réactif, compétent et prend le temps de bien répondre, même sur des points techniques un peu plus complexes. J’aurais simplement apprécié des réponses parfois un peu plus claires sur certains détails, mais dans l’ensemble, l’équipe fait un excellent travail. Une application que je recommande sans hésiter pour toute boutique Shopify sérieuse.

KewbzUK

Apr 13, 2025  on Shopify

Ruined my current GMC and google ad setup. Had a 1100% ROAS running my ads manually. Installed this and was told it wouldn't affect my current setup. With a few days my ROAS is now <500%. Products have been adjusted in my data source and was assured this wouldnt happen. Confusing app, useless support that was slightly rude and abrupt but maybe that was a language barrier so i wouldn't say that was too much of an issue. However, the drop in my ROAS is the main issue for steering clear.

Precision Pro Golf

Apr 11, 2025  on Shopify

I had some questions about product attributes moving from Shopify to the Google Merchant Center. The Simprosys team went above and beyond to help answer the questions and solve the issue.

Mon Répulsif

Apr 11, 2025  on Shopify

The tracking is working perfectly, all the features we need are here and if any problem occurs the support is reactive! Thank you!

AE Outdoor Power

Apr 10, 2025  on Shopify

The app has been great for us. Whenever we've needed help, they are quick to respond and have helped us work everything out. Thank you!

Inherit Co.

Apr 10, 2025  on Shopify

This app has been a great way to manage our Google Shopping Feed. The app is easy to use and customer service has been great and responsive.

Machinehead Moto

Apr 10, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ 5 Stars for Simprosys! The app is powerful, but what really sets it apart is the brilliant support team. I hit a wall trying to bulk-filter and correct GTIN entries across my feed — they stepped in and sorted it in no time. Super responsive, clear, and genuinely helpful. Couldn’t recommend them more!

The Aussie Man

Apr 10, 2025  on Shopify

The agents are really helpful. I forgot the name of the first one, he's also helpful. The latest was Mehul. Thank you so much for the help.

Flame Crafters

Apr 09, 2025  on Shopify

Been using the app for just under 2 years - First time experienced an issue (User error), the assistance was there straight away to assist. Not all apps are equal, but they show their worth when there is valuable support behind them. Many thanks Simprosys team!

Wild Oak Trail

Apr 09, 2025  on Shopify

Extremely helpful customer support! Everytime I have a question, they help right away, much appreciated!

MAGCOMSEN

Apr 09, 2025  on Shopify

Ashvin is the most patient and professional technician I have ever met. I will continue to use this plugin and recommend it to all the store owners I know.

ANNS BEAUTY SUPPLY

Apr 08, 2025  on Shopify

I received outstanding and accurate customer service from Ashvin—truly appreciated! This app has been incredibly helpful in guiding us through Google Ads. It's a must-have for anyone looking to simplify and optimize their ad strategy.

Toy Heroes

Apr 07, 2025  on Shopify

Wir sind mit der App von Simprosys rundum zufrieden! Die Einrichtung war super unkompliziert und die App hat uns enorm viel Arbeit abgenommen. Viele Abläufe, die sonst manuell erledigt werden müssten, laufen jetzt automatisiert und effizient – das spart nicht nur Zeit, sondern auch Nerven. Besonders hervorheben möchten wir den exzellenten Kundenservice: Das Support-Team ist bei jedem Schritt an unserer Seite gewesen und hat uns geduldig und kompetent geholfen, alles korrekt aufzusetzen. Man fühlt sich wirklich gut betreut und verstanden – das ist heutzutage nicht selbstverständlich! Auch der Preis ist absolut fair und angemessen für das, was die App leistet. Für uns steht fest: Wir werden diese App auch in Zukunft weiter nutzen. Eine klare Empfehlung für alle, die ihre Feeds für Google Shopping & Co. professionell und einfach managen möchten!

Aspen & Birch

Apr 04, 2025  on Shopify

It just works! Great support too - whenever I've encountered an issue they've been super responsive (Sachin was a great help to me today).

Performance Reel

Apr 03, 2025  on Shopify

We have used this app for several years. It works perfect and the tracking implementation is great. On a few occasions we needed support they were excellent

Felixdecor

Apr 02, 2025  on Shopify

The plugin links to GMC, and the ability to synchronize the product is very useful, and will also alert me to problems with the product so I can address and adjust it in a timely manner. Highly recommended!

Pedal Go

Apr 02, 2025  on Shopify

I want to say a huge thank you to simprosys. They have such a helpful team that honestly do what they can to help your business have success. Wouldn't put my trust anywhere else.

Shropshire Design

Apr 02, 2025  on Shopify

The team has always been super helpful and responsive when I've needed help - within minutes they're online and helping me out. Brilliant support from Ashvin this morning - thank you.

Scroll to Top