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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,746)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

irisleegallery

Apr 01, 2025  on Shopify

The link is always disconnected without any prompt, which causes my Google ads to have no label, which affects my ads

mia mai

Mar 31, 2025  on Shopify

This is certainly one of the best, if not the best Google Shopping Feed app in the Shopify store. Lot`s of features, very versatile and initially after having a small problem activating and linking campaigns with my shop, Ashvin helped me promptly to resolve the issue!

Mary Luxe Boutique

Mar 27, 2025  on Shopify

Well, I've been using the app for a few days, and I'm so happy I finally found it! I spent almost a month trying to fix errors with Merchant and other issues. Thanks to this app, I managed to resolve everything in just a couple of days. Very helpful and useful!

SpazCycle

Mar 27, 2025  on Shopify

The app does what it says it can and has an excellent support. Someone hopped on at 130am CST to help me out.

Tinystands

Mar 26, 2025  on Shopify

Amazing online support from Nikunj!! Only just started using this app but I'm already VERY happy with the service :) :)

GENTCREATE

Mar 25, 2025  on Shopify

Outstanding customer support - very technical, polite & on-point, special thanks to Ashvin, who is knowledgeable and was able to assist in highly-advanced technical inputs.

ÚCHÈ Fashion Brand

Mar 25, 2025  on Shopify

Amazing app which is very easy to use for newbies. The support is amazing with very good assistance every step of the way. They have really done a great job to make it easy to integrate your store with google, etc Highly recommended.

Cat-Proof Fence Rollers | Oscillot® North America

Mar 25, 2025  on Shopify

The app is top notch! But the service is even better. I have not seen anyone show that much care in customer service and dedication. Thank you guys very much. The app streamlined so many of my issues of synchronization with Google Merchant Center.

Versazzi

Mar 24, 2025  on Shopify

o suporte é excepcional!! Me ajudou bastante com meu problema e minhas dúvidas e foram super solicitos. Recomendo

www.AudioMonkey.ro

Mar 24, 2025  on Shopify

I own an PPC agency and recommend this app for all of our clients who run their online stores on Shopify. It's an all-in-one app for tracking and product feeds. Also, their support si top notch. Highly recommend this app!

DekoGuru

Mar 20, 2025  on Shopify

it is great so far. we contacted the support 2 times. unit_pricing_measure and unit_pricing_base_measure were missing. syncing the products will not read their values from shopify and we need to add them manually in app in bulk editor. it is not fun adding them for +700 products. especially when we can't filter the products based on collection. we needed to copy/paste a lot of titles to find what we want. or filter by category and chose 20 from 100 products to assign the value to. and thank you mr. Tiwari and sorry for wasting your time

Xperts 4x4

Mar 19, 2025  on Shopify

Sachin Vaghela very professional and help me out with all my questions related the setup of my store + connected Google and all the marketplaces I fully recommend him !!

sukoonco

Mar 19, 2025  on Shopify

I was struggling to set up my Google feed—it felt overly complicated, and I kept running into issues. Sohil was an absolute lifesaver! He simplified the entire process, explained everything clearly, and quickly troubleshot the problem. Thanks to his expertise, my feed is now running smoothly.

Cotswold Cooking Company

Mar 18, 2025  on Shopify

I required support with updating custom pixel and received timely and professional support to accomplish this.

Roar Sweden

Mar 18, 2025  on Shopify

Always super helpful and if i have any problems with my feed i get expert expertise right away. 5/5! Use it!

Bubs Kingdom

Mar 17, 2025  on Shopify

The best app for Google Shopping and Google Tracking. The support is also amazing! I am very happy with the app quality & support.

FRACTEL

Mar 13, 2025  on Shopify

App is great, support is great. Does everything you want it to. We have 4 subdomains for different fulfillment locations, and the app helps to split the stores in Merchant Centre. Their support is fast and friendly. I recommend

JeepCables.Com

Mar 13, 2025  on Shopify

Simprosys customer service team is above and beyond. They're simply excellent and by FAR the best customer service team from any Shopify app that we have used for any of our stores. Highly appreciate their continuous support and we definitely recommend this app to anyone needing a centralized feed for products and ads.

Dremix Furniture

Mar 12, 2025  on Shopify

I am new to this app but i have been very impressed so far. The support team is second to none and i would Highley recommend.

Nordic Essentials

Mar 12, 2025  on Shopify

Great customer service, very responsive and professional in addressing my queries. Many thanks Nilesh, Nikunj and the rest of the team!

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