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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,963)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Peachpod Furniture

Jun 10, 2025  on Shopify

The product information on the website is synchronized to GMC very well, and the online customer service can quickly help solve any problems. It is very easy to use.

Ecosusi

Jun 09, 2025  on Shopify

I encountered an issue where the Australia feed added via the Improsys Google Shopping Feed plugin was not showing up in Google Merchant Center. After reaching out to support, Smriti promptly investigated the problem and guided me through the necessary steps. Thanks to her help, the feed is now successfully displayed in GMC. I’m very satisfied with the professional and timely assistance I received.

At Health Australia Pty Ltd

Jun 06, 2025  on Shopify

Excellent customer service, super fast and helped me with all my questions and fixed a couple of issues in the backend, 5 star support, so grateful thank you!

Mapworld

Jun 06, 2025  on Shopify

The Team at Simprosys are excellent, their response times and the quality of support are exceptional. Simprosys is my favourite Shopify app to work with due to the fantastic support they provide!

Studeazy

Jun 05, 2025  on Shopify

Customer service is very interactive, I recommend the application 100%. A special thanks to Smriti Sharma who helped me a lot to solve a problem.

Stylus Shop

Jun 05, 2025  on Shopify

Simprosys Google Shopping Feed is an absolute game-changer! It seamlessly integrates with my Shopify store and makes managing product feeds incredibly easy. The interface is intuitive, updates are real-time, and support is outstanding—responsive, knowledgeable, and genuinely helpful. Setting up Google Merchant Center, Performance Max, and other ad campaigns has never been smoother. I particularly appreciate the detailed error diagnostics and bulk editing options. Simprosys saves me time, reduces errors, and boosts visibility on Google Shopping. If you're serious about e-commerce success, this app is a must-have. Five stars without a doubt—highly recommended for any store owner!

L & D Novelties

Jun 02, 2025  on Shopify

Great app to work with. Great Customer Svc. Uninstalled fm Shopify only due to store closure. Highly recommend it to others if you're planning to run Google Ads from your store.

Creed&WillowCo.

Jun 02, 2025  on Shopify

Hands down absolutely great product and even better customer service. I had an issue (regrettably my own fault) and was sorted within minutes. Worth every cent. Thanks!

Quorri & Co.

May 29, 2025  on Shopify

This app was a game changer! Instead of feeing thousands of products with all their variants to the shopping feed, you narrow down just the ones you want. You can also edit each one with a specific title. The customer service is excellent and they respond quickly and walk you through the details for any issue you may have. Great product and a must have if you are using any sales channel.

Baby Coupon

May 27, 2025  on Shopify

This app makes managing all our product feeds across multiple sales channels easy and efficient. Everything we need to create a high-quality, conversion-focused feed is right at our fingertips. The support team is incredibly responsive, attentive, and always ready to help with both technical questions and setup issues. Highly recommended!

SensePro Toothbrush

May 26, 2025  on Shopify

Amazing app and support – they go above and beyond! I've been using this app for a while, and I have to say: the support is absolutely exceptional. Every time I need help, they respond quickly, give great advice, and even fix my feeds when necessary. It's rare to find this level of service. The app itself is also very well built – clear, reliable, and easy to use. I highly recommend it!

Independent Label

May 23, 2025  on Shopify

We experienced a few technical issues initially, but I have to highlight the incredible support we received from Sachin Vaghela. He truly went above and beyond to not only address our concerns but also proactively clean up the underlying problems with speed, clarity, and professionalism. His help made a real difference. As for the app itself, it’s absolutely brilliant. The features, the usability, and the overall experience have exceeded our expectations. A huge thank you to the entire team for building such a powerful tool and for delivering exceptional customer support! Thanks, Nadim

Kati Kaia

May 23, 2025  on Shopify

The app is great and so far pretty straight forward the help has been great on the chat, very helpful - the problem is google is always complicated, the feed has been messed up which they are trying to help me with - my products never show - even when you google the exact name, so it's all a process and hopefully this app will help me to fix

Cocon d'Ange

May 23, 2025  on Shopify

I absolutely love Simprosys, it’s an indispensable tool for managing Google Shopping feeds and campaigns. The app is intuitive, powerful, and incredibly efficient. It saves me hours of manual work and ensures my listings are always optimized and compliant. A special thank you to Abhishek from the support team who helped me today with a feed issue, fast, professional, and crystal clear guidance. Their support is just as excellent as the app itself. Highly recommended for any serious Shopify store owner working with Google Ads!

Karterly

May 23, 2025  on Shopify

Excellent customer service from Ashvin! He helped to explain and resolve the 'internal error' message some of my product variants were displaying and offered to check my product page to see if any errors stood out to him – which was an extra help that I greatly appreciated. Awesome experience with your support team. They are always friendly and super helpful. Thank you!

OneHydraulics

May 22, 2025  on Shopify

Great App! Great support! This app adds some features we need that aren't provided by the native google app. Support is outstanding, they go above and beyond. Thanks Pillai for helping us update our tracking!

HB Marketplace

May 21, 2025  on Shopify

Solide App, schneller Support Chat, der immer versucht zu helfen. Kleines Low, dass man nicht ausgewählte Produkte aus seinem Shop synchronisieren kann, sondern nur das gesamte Portfolio. Hier wäre noch IT-technisch Optimierungsbedarf. Laut Microsoft Ads funktioniert die Feed-Synchronisierung leider technisch nicht, obwohl sie in der App angeboten wird.

Zova-Fashion

May 21, 2025  on Shopify

Simprosys has been incredibly helpful for our store. Abhishek Tiwari was super supportive throughout the setup and made everything easy to understand. The app works smoothly and does exactly what we need. Definitely recommend it if you're running ads or feeds.

Collombatti Naturals

May 20, 2025  on Shopify

Installed the app today, and as I'm not very techy I had a couple of issues. Jumped onto the chat and had Mehul and Dharmendra help me out. They got it all sorted and working properly in no time! Now everything is working fine. Thanks for your help!

Inoya

May 20, 2025  on Shopify

The team at Simpropsys is absolutely efficient and helpful. Very impressed with their customer service.

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