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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,942)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

BLANC IRIS

Aug 21, 2025  on Shopify

The app is powerful and has all the features we need for Google Shopping. But the real reason I'm writing this 5-star review is for the customer support team. I had a complicated issue, and their live chat support was simply outstanding. They are incredibly knowledgeable, fast, and professional. They guided me through the solution with patience and true expertise. I couldn't have asked for a better experience. Highly recommended!

Luminoya

Aug 20, 2025  on Shopify

This is the best app to manage your feeds. Chanchal Shukla is an awesome customer support agent. No brainer

Chic Organisée

Aug 20, 2025  on Shopify

Merci Saad le service est au top et rapide il prend le temps même d'aller visiter votre boutique pour résoudre le problème, j'avais rencontré un problème de suspension de mon compte googe Merchant center dans ma boutique et franchement, j'ai passé une semaine à chercher ou le problème et je n'ai pas trouvé et qu'and, j'ai contacté Simprosys Google le problème à régler dans 5 minutes

RATTLESNAKE

Aug 19, 2025  on Shopify

Great app and a really good support. The chat opened quickly and Nehal answered all my questions re. GTINs.

Portrait By Numbers

Aug 19, 2025  on Shopify

This app is terrible and not user-friendly. I used it for 3 months and my Google Merchant Center account was suspended for “Website Needs Improvement,” even though my website was perfectly fine. When I reached out for help, they never responded to my emails. The app also sends way too many unnecessary product links to Google Merchant Center; most of them weren’t even from my website, and I have no idea where they came from. I only have about 500 products, but this app submitted data for over 121,000 product links. Because of this, my account was suspended. Thankfully, after Google’s manual review team checked everything, the issue was resolved. But this app and their customer support caused the problem in the first place. I don’t see why I should pay for a service that provides no real solution and ignores support requests. Avoid this app, it’s not worth the trouble.

Da Klinic Online | Skate Specialists

Aug 18, 2025  on Shopify

Great app. Works as advertised. Support staff were helpful in assisting with features of the app when i had an issue.

Wacky Cycle CC

Aug 14, 2025  on Shopify

Seems really good and straightforward compared to my last plugin when i was using WooCommerce, My merchant center and G ad account got banned think it was due to migrating to Shopify a new setup and i didn't update and integrate things straight away! Ankita has been most helpful advising me on how to get this reviewed. One step at a time my Merchant center is back and now my ads account finally, so thank you! I look forward to getting going again with Google ads with Simprosys :)

Glammzee

Aug 14, 2025  on Shopify

I reached out the support again today. They responded in less than 2 minutes just as usual. I had problem with custom label and feed rules which had affected my ads in Google. Saad has fixed it in no time. Thank you guys, I highly recommend your service to everyone.

AndaSeat Official

Aug 14, 2025  on Shopify

We’ve had a great experience with the Simprosys Google Shopping Feed app. The app offers a lot of flexibility with customizable features, making it easy to tailor the feed exactly to our needs. On top of that, their support team is excellent — very responsive, professional, and always willing to help us solve issues quickly and effectively. Highly recommended!

Concrete Tools Direct

Aug 14, 2025  on Shopify

Symprosis is a great app that saves you lot's of time and the tech team attends to every inquiry promptly. A must have for your shopping feed!

SydneyRugsOnline

Aug 13, 2025  on Shopify

This app is fantastic! It’s easy to use, reliable, and has all the features I need. The design is clean, the performance is smooth, and the customer support is responsive from 10am-6pm India zoom. Highly recommended!

Maple and Dawn

Aug 12, 2025  on Shopify

So far it looks promising app, I don't need the Google and YouTube app as it's very basic, but with Simprosys you can do all, including conversion tracking and lots of adjustments.

Charme Maison

Aug 12, 2025  on Shopify

The experience was good the customer was good fixing some of my issue thank Simprosys, thank you Abhishek

Marbelltcg

Aug 12, 2025  on Shopify

Great app - use it for mapping custom fields for shopping campaigns on Google Ads mostly. Support are also super if you need anything.

Classy Leather Bags

Aug 12, 2025  on Shopify

Good team, good product, no hassle, easy to use rather doing lot of codes in website. Happy customer from last 7 years. Will use more.

Tix & Mix

Aug 12, 2025  on Shopify

I’ve been really impressed with the Simprosys app. It offers a wide range of features, integrates seamlessly with Google and other platforms, and has very friendly pricing. A special thanks to their support team, who identified and resolved my issue in record time. Their response was lightning-fast and incredibly helpful!

Bluvall

Aug 11, 2025  on Shopify

I want to give a huge thank you to the Simprosys team for their incredible help. They were extremely patient and guided me through every step of the setup with amazing attention to detail. This app is genuinely fantastic and has been a breeze to use thanks to their support. I'm honestly so impressed and couldn't be happier with it. Highly recommend!

Kings Comics

Aug 11, 2025  on Shopify

We have been using Simprosys for the past couple years. Very easy to use app and support is always very quick. Would recommend A+++++

Woodshala

Aug 11, 2025  on Shopify

Does the work which was needed, Nothing Fancy just Pure Magic! Thanks to Chirag Kotwani for Extra Support!

Omega Walk

Aug 08, 2025  on Shopify

I’ve been using this app for my Shopify store, and it’s been a game changer! Setting up and managing my Google feed used to be confusing, but this app made the process super easy. Everything is well-organized, and it syncs products quickly without errors. The tracking features are just as impressive — I can now monitor my conversions and campaign performance with accurate data, which has helped me make better marketing decisions. Their support team is fantastic! They respond quickly, guide you step-by-step, and even help troubleshoot any issues until everything is running perfectly. If you want a reliable way to manage your Google feed and ensure your tracking is spot on, I highly recommend this app. It saves time, reduces headaches, and delivers great results.

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