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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,594)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

White Bear Furnishings

Feb 04, 2025  on Shopify

Sachin Vaghela was very helpful, answered my questions well and checked my account to see if they could see any other issues I needed to fix.

ETERNEL

Feb 04, 2025  on Shopify

Great product, powerful and versatile. The support helped us on some tricky details, thanks a lot for their help.

Magazinul Craciunului

Feb 03, 2025  on Shopify

Great app and great helping by the back end guys. Alwasy there to help you and assist with everything you ask for. I recommend it!

MAISON ESSENTIA

Feb 03, 2025  on Shopify

Saade du service client a été tres réactif et de bon conseil pour m'aider à solutionner mon problème. Merci

Waynz

Jan 30, 2025  on Shopify

Dom är duktiga på att guida och visa steg för steg hur man kommer igenom dom problem man stöter på.

Tourismo Clothing

Jan 29, 2025  on Shopify

Incredible application and team. The customer service helped me in my concerns, they are very patient to explain everything correctly even when you do not understand, I recommend this wonderful application.

MUSCLEVISION

Jan 29, 2025  on Shopify

Sachin is extremely knowledgeable and helpful. he is an asset to the company. Appreciate the support!!

myebikeonline

Jan 29, 2025  on Shopify

I’ve been using Simprosys to automate my store, and it has been a game-changer! The app is incredibly easy to use and truly a lifesaver. The support team is always prompt and professional, and I had an outstanding experience with Mr. Sachin. When I needed help setting up a promotional campaign and mapping products, he went above and beyond by creating a detailed video tutorial just for me. This level of support made the process so much easier to learn. I highly recommend Simprosys to any admin looking for powerful and efficient tools to automate their campaigns!

Space Furniture AU

Jan 29, 2025  on Shopify

Fantastic customer service. They take their time to understand the issue and provide detailed steps to resolve the problem. Much appreciated.

Laptops.ge

Jan 28, 2025  on Shopify

I have to say that the App is great so far :) The app's configuration options follow my needs. Support is absolutely helpful and amazing!

Confortomania

Jan 28, 2025  on Shopify

Nossa gratidão pelo excelente suporte prestado pela equipe do Simprosys. Desde o início, fomos atendidos com agilidade, profissionalismo e atenção. Nos ajudou a identificar melhorias importantes para nossa loja. Excelente serviço! Muito obrigado.

YUNIQUE GREEN-CLEAN-POWER

Jan 28, 2025  on Shopify

love this app , solve me a problem with google shopping !! I appreciate work of Ashvin , clear , fast !Thanks!

Betriebseinrichtung.de

Jan 28, 2025  on Shopify

Very good app for individual export to the Merchant Center and even better? The support. Response within 24 hours, customizations and feedback at no extra cost.

Milkbar Breastpumps

Jan 28, 2025  on Shopify

Terrible Customer Service. Issue ongoing for more than a week and still can not see how they are going to resolve their mistake. Continue to ignore basic questions and have failed to take responsibility. Performed updates in google merchant centre without consent and blamed issues on "google errors". Then asked me what the google errors are when they were the ones who said there were errors! Sent communication to an alternative email without consent. They seem to be confused and responses are to deny responsibility rather than resolve the underlying issue, there by continuing to impact the customer.

Fine Color Jewels

Jan 23, 2025  on Shopify

Hi, I have onboarded this app recently and the support team is very co-operative and helped me set up the Feed on GMC and automated discounts. I would recommend this app for those who wish to set up the GMC. Thanks for the assistance

HarmoniLiving

Jan 22, 2025  on Shopify

Absolutely essential for efficient Google feed management! And a wonderfully responsive and helpful support team!

OllieBoo

Jan 22, 2025  on Shopify

In my opinion, its the best app to help you sell on Google. The features on the app are amazing. Best thing about it though, is the customer support. They are very helpful and responsive every step of the way whenever I have an issue on google. Definitely would recommend it as the best app for Google shopping feed

Dunethin House Designs

Jan 22, 2025  on Shopify

Simprosys helps to ensure your product feeds flow correctly into Google Merchant Centre (GMC). The developers provided great support; they went above and beyond to help our business solve our product feed issues in GMC.

Ms. Chu Soap & Beaut

Jan 22, 2025  on Shopify

Keval has been awesome in providing guidance and help to us, customer service is first class and it makes us very confident to have SImprosys take care of our GMC

PALMONAS

Jan 22, 2025  on Shopify

Exceptional Tool for Google Shopping Feeds - As a Google Ads PPC Manager, I’ve worked with multiple feed management tools in last 4 years but Simprosys Google Shopping Feed stands out as one of the most reliable and efficient platforms I’ve used for over more than 2 years. The setup process was seamless, even for complex e-commerce stores. The platform's interface is intuitive, making it easy to map product attributes, exclude unwanted items, and optimize feeds to meet Google Merchant Center's requirements. The real-time sync feature has been a game-changer, ensuring that any updates in the store reflect promptly in the feed without any manual effort. What truly sets Simprosys apart is their customer support team. Any time I’ve faced an issue—be it feed disapproval, policy updates, or custom requirements—they’ve been incredibly responsive and proactive in resolving it. Additionally, the ability to filter and segment products based on categories, tags, or other attributes is incredibly useful for creating highly targeted campaigns. It has significantly improved our ROAS for Google Shopping campaigns. If you’re managing Google Shopping campaigns, I highly recommend Simprosys. It’s a tool designed with the marketer in mind, and it has made my day-to-day workflow much more efficient.

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