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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,076)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

E-living

Jul 24, 2025  on Shopify

The Symprosys team made expanding internationally effortless by providing the XML feed quickly. Exceptional service!

HÉRNI

Jul 24, 2025  on Shopify

Although I have only just started using the service, the responses to my questions were prompt. As I start using the service in earnest, I feel I can rely on their support with confidence even if I have any questions or run into any problems.

Spielup

Jul 23, 2025  on Shopify

The plugin does not meet my needs, for example, I want to run German Google Shopping ads to display German and Euros, and run US Google Shopping ads to display English and US dollars. The plugin has limited functions and is not conducive to international business.

Zylaran

Jul 23, 2025  on Shopify

Again , best support team , avaible allways when i need them , they never say no or i dont know how to help you .. Big thanks to Sachin Vaghela , without him i would be lost today , Thanks again to Sachin and Simprosys!!!

AQUABOOST™

Jul 21, 2025  on Shopify

Support au top, vous accompagne étape par étape, jusqu'à résolution du problème ! je recommande simprosys, ça facilite la vie !

ameias

Jul 21, 2025  on Shopify

The support was quick, clear, and effective. The agent understood our request (enabling the XML feed for the sub-MCA account), activated the feature promptly, and clearly communicated the next steps. They showed good availability and technical knowledge throughout the process.

Club Captain

Jul 21, 2025  on Shopify

I had an issue with my Product feed, I couldn't find the problem. I got into the live chat and got onto Maitry, problem was solved in 5 min. Thanks heaps guys.

Traynor Furnishings

Jul 18, 2025  on Shopify

This app is fantastic. And the support level is amazing. They have always gone above and beyond to help I could not be happier.

Lugacy

Jul 16, 2025  on Shopify

The app works well, and the support team was fast, clear, and helpful when I ran into a tracking issue. They walked me through exactly what was missing and how to fix it. Solid experience overall.

Travels And Bags

Jul 16, 2025  on Shopify

Very good service, which always helps out with all problem. Both hard and easy cases:) Very glad I use Simprosys!!

Lifters Wear

Jul 15, 2025  on Shopify

This app and the support is awesome. I was in touch with the support team a few times and every time they are just awesome.

Sensitive Stones

Jul 15, 2025  on Shopify

Love this app for its seamless feed syncing and smooth integration with Google Ads and GA4. What truly sets it apart is the support team at Simprosys - they're always quick to respond and incredibly patient. They've guided me through everything from customizing my product feed to navigating a GMC suspension appeal. I really appreciate their detailed support and consistent professionalism. Highly recommend!

Autentica

Jul 14, 2025  on Shopify

I had many worries considering my Google Merchant account issues and fickle Google Tag Manager setup. Simprosys seems a promising app and their agents are very competent and helpful in clearing out issues with my conversion tracking and GMC setup for my multiple domains Shopify store. Thank you Nilesh. I also love that Simprosys offers quick setup within few clicks for several channels, including Facebook Catalog and Pinterest. Amazing! I was in a pickle and losing sleep worrying about all these things that Simprosys streamlines and smoothens the process.

Linnaco

Jul 14, 2025  on Shopify

Muy buena aplicación. Multitud de funcionalidades en una sola App y con un servicio de atención al cliente por Chat (en ingles) excelente. Muy recomendable!!

Charlie's Coffee & Tea

Jul 14, 2025  on Shopify

Reliable, Powerful, and Outstanding Support We’ve been using the Simprosys app for our product feeds from Shopify to Google Merchant Center, and the experience has been consistently excellent. Feed Quality: The app provides granular control over feed attributes — far beyond what the native Google & YouTube channel offers. It lets us customize everything from unit pricing measures to product types, GTINs, custom labels, and more — which is essential for a store like ours that sells coffee by weight and sometimes in private label formats. Accuracy & Compliance: Simprosys flags potential issues (like missing unit pricing measure) even when Google Merchant Center doesn’t — helping us keep our feeds compliant and optimized. Support: The support is outstanding. Fast replies, knowledgeable staff, and a willingness to go the extra mile to help you resolve problems. They’re proactive, and in many cases, they’ve helped us avoid issues before they became a real problem. Flexibility: We love that the app works well whether you’re using Shopify’s native fields, custom metafields, or external data sources. It’s also robust enough for large or complex catalogs, without slowing down your store or workflow.

MBT NUTRITION

Jul 14, 2025  on Shopify

Great app! Super easy to set up feeds for different countries and currencies. The support team is amazing — always quick to respond and really helpful. Highly recommend if you’re running Google Shopping on Shopify.

Ambiance lumière

Jul 11, 2025  on Shopify

Simprosys is an excellent app, but what truly makes the difference is the support quality. I had a tracking issue with Google Ads Purchase conversion, and Mohib was incredibly helpful, patient, and precise. He guided me step by step, tested everything on his end, and made sure all was perfectly set up. The app works great, and the customer support is simply world-class. Highly recommended!

Propus Packaging

Jul 11, 2025  on Shopify

Amazing support from the team in particular Chanchal who helped eradicate all errors from our feed. Would highly recommend this app and congratulate the support on offer. 5 Stars from !

Chef's Walk-in

Jul 11, 2025  on Shopify

Ashvin was really great. Quick and precise gave me a step by step of what to do to fix my issue. Instructed me with what I should've provided for him to fix also. 5 star communication!

Jays Pops N Stuff

Jul 10, 2025  on Shopify

Thanks to the entire support team for their lightning fast responses and resolutions to startup issues we encountered due to being new to the app. They were customer focused, followed up with specifics as to what needed to be done on our part and steps taken by them afterwards so there was a clear path to getting things corrected rapidly. Looking forward to the potential of this app!

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