Customer service is wonderful. I have been using this app for a couple of years. The customization has helped simplify my tasks for ordering and follow-up with customers.

They always help quickly when problems arise. It's great that they can resolve things immediately, and the data is categorized for easy viewing.

I’ve been using Report Pundit with Shopify, and the level of customer support I’ve received has been exceptional. Their team is incredibly responsive, patient, and knowledgeable. I needed help building a detailed tax and payout report, and they not only understood exactly what I was after but also went above and beyond to customize it for my business. What really stands out is how fast they reply — no waiting around — and how they explain things clearly without any jargon. It feels like they genuinely want you to succeed with their app. If you’re looking for powerful reporting backed by truly first-class support, I can’t recommend Report Pundit enough. Easily one of the best app support experiences I’ve had on Shopify!

Powerful app with 10/10 customer service. If you cant find a column or varialble, the support staff can build customs ones for you, for free. Really good service.

I’m extremely disappointed with this app. For 16 days I’ve been trying to get my report right. They kept promising they could fix it, but every time one issue was solved, another one appeared. Even during the free trial, they couldn’t get it to work properly. My accountant has been waiting for over two weeks, and still nothing works. It cost me a lot of time, energy, and frustration. After 16 days with no results, I’ve had enough. I’m deleting the app. Maybe this app works for very simple Excel exports, but if you need anything detailed or professional, don’t bother. It’s a waste of time.

Exceptional customer service and support. Always able to help me build super customized reports for my unique needs.

one of the best apps, for reports and best service i have seen with shopify apps. if there is a special report you need they usually get it done straight away. can not recommend enough.

When they say customer service, they mean it! If I get stuck on extracting the info I need, I just send over a request, they build out the report for me and send me a link. Meanwhile, I have gotten other work done while I wait, rather than even struggling with it. Spectacular app. I have not found a report that they couldn't create. I've never heard, oh so sorry... and that means a lot to me! I never thought I would pay for top tier, but now I can truly manage my business. Well worth it!

This app provides any report we need for accounting, inventory, sales and customers. If there isn't a report already created in the library, it is so easy to have a custom report built... it usually only takes minutes!

Very helpful tool to see data Shopify doesn't give you access to natively. We can't live without it!