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Customer reviews: Report Pundit: Custom Reports

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,841)

Overall rating
5

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Impact Promotional Products

Apr 30, 2025  on Shopify

Absolutely brilliant app! We’ve been extremely impressed with both its functionality and the outstanding support behind it. The service team is incredibly responsive and genuinely helpful — they quickly understand your needs and make sure everything is set up just right. It has completely transformed how we handle reporting. What used to be a time-consuming manual process is now fully automated. We can generate highly customisable reports in Excel, PDF, and more — covering everything from sales and products to website activity and source data. A total game-changer for our business. Highly recommend!

Limelight Multimedia

Apr 30, 2025  on Shopify

Ive just started using this App and the support Ive received so far is second to none!! Ive not even PAID for it as yet but I WILL BE!! Best reporting ever. Thanks to the wonderful team.

HC Luxury Outdoor

Apr 28, 2025  on Shopify

I wouldn't be able to run my business without the reporting from Report Pundit. Great chat support, too.

Kookintstore

Apr 23, 2025  on Shopify

Great app, creates all types of reports and have amazing support for any customization and help! would definitely recommend!

Studio Trayee

Apr 18, 2025  on Shopify

I installed Report Pundit and have started using it now. I love the customer care support. They were very patient and took all my inputs on how to customize the report as per my needs and did a very good job! I would highly recommend Report Pundit to all Shopify users.

Jim Shore

Apr 18, 2025  on Shopify

Our company has five different websites each with different brands and priorities. Report Pundit has provided a simple way to access data that sometimes takes longer via the native Shopify report functionality. Report Pundit support is also spectacular, with quickly responding agents willing to build any custom report you need quickly on the spot free of charge. Great app, recommend with for anyone with specific custom reporting needs.

Persatuan Ban Foo Malaysia

Apr 16, 2025  on Shopify

I have been using Pundit Report for a few months now, and every time I need help, their support team responds quickly and resolves my issues efficiently. Thank you so much!

Wacoal Direct - Retail

Apr 16, 2025  on Shopify

Every time I need help with customizing report; I get help as soon as I contact. Issue is resolved right away.

WelderUp

Apr 15, 2025  on Shopify

Best customer service I have received in a long time! Very pleased with the app and the support I received.

Comfy Shoes

Apr 15, 2025  on Shopify

Great app. unique reports that Shopify don't' provide and easy to use . customer support was quick to answer my question.

Trading Card Market

Apr 14, 2025  on Shopify

This app is a game changer for our business. Before using Report Pundit, we reviewed data from 4 different reports - Report Pundit was able to combine all that data into 1 report. We haven't made many reports yet, but every report we have wanted thus far, was able to be created within minutes. When I couldn't figure out how to include a couple of specific data points into my report, I reached out via their online chat and the agent was able to assist me immediately. The report-making dashboard is very intuitive and easy to use and the customer support is top notch!

Lady K Loves

Apr 11, 2025  on Shopify

Love that you can get started on a free plan to test the waters. Excellent support from the staff Always. Especially Soniya + Ameena

The Spirit Co

Apr 11, 2025  on Shopify

Amazing app. I've used for many years to get unique reports for uploads to shipping companies sand customs. The support team have always been great, making and matching templates I have.

Galactic Snacks

Apr 08, 2025  on Shopify

Report Pundit bridges the gaps in Shopify’s native reporting, offering the kind of insights that really should be built into the platform. It uncovers key metrics often buried in Shopify’s default analytics and lets you combine them with data from other platforms to create clean, aggregated reports. The platform gives you far more flexibility to segment and analyze your data—pulling together metrics that would normally require multiple exports into a single, automated report. And when I’ve needed help building custom reports, the support team has been incredibly responsive and helpful. Highly recommended for anyone looking to get more out of their Shopify data.

Londo Mondo

Apr 08, 2025  on Shopify

the help and support using the product and creating custom reports is outstanding. highly recommend! i asked for help to create dozens of custom business reports i desperately needed to recreate after i dropped my old POS Rpro and switched to Shopify POS. they helped me re-create 100% of my business reports, but made them run automatically every month and email them to me. incredibly useful features...so great!

AARCS

Apr 03, 2025  on Shopify

I'm really new to this and am working through the kinks as we figure out what reporting we actually need. I gave Guru a list of requirements and was so happy with the response and the result. Highly recommend!

Burnt Honey Bakery

Apr 02, 2025  on Shopify

This app does everything you could possibly need and the support is incredible. Very fast, knowledgeable and fixes the problem or finds a solution very quickly.

Environ

Apr 02, 2025  on Shopify

We needed to generate two custom reports. After sharing our requirements with Ameena, we collaborated online to refine the details. The final result was exactly what we needed, streamlining our manual tasks. I highly recommend this app and its support team. They have provided us with multiple custom reports, all executed flawlessly. The team is always attentive and consistently delivers excellent results.

The Sōl Collective

Apr 02, 2025  on Shopify

cost effective and great customer service. asked for an add to a custom report and had it set up within days! would recommend!

Music Connoisseur Singapore

Mar 31, 2025  on Shopify

Report Pundit is a reliable reporting tool with customizable reports and insightful data. The interface is easy to use, and the support team is responsive and helpful.

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