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Customer reviews: Report Pundit: Custom Reports

Develop by Shopify

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,705)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Waggle

Dec 16, 2025  on Shopify

I was worried my in store pickup report would be limited in the data I needed, but after contacting customer support they helped build in custom columns that gave me exactly what I needed. They were super fast and responsive too.

Sandwich Glass Museum

Dec 16, 2025  on Shopify

Still well supported - they just added 2 new columns for me, thank you! - and still very useful. We rely on their automated data export to Google Sheets, very handy feature. Highly recommend.

The Inside

Dec 15, 2025  on Shopify

Heaps of reports avaialbe and if it doesn't exist their team will help you generate a custom report. Amazing service.

Movie Buffs Forever

Dec 09, 2025  on Shopify

This app is excellent and very user friendly. Also, the support team is incredible! They are quick to respond, and go the extra mile to be helpful. I am delighted to have found this app and will continue to use it to support my store needs. I highly recommend it!

coloursofarley

Dec 05, 2025  on Shopify

I highly recommend Report Pundit to anyone looking for exceptional service and professionalism. Their service is consistently reliable, and their team goes above and beyond every single time. No matter how complex the query is, they handle it efficiently and with so much patience. Even when an issue takes time to resolve, one staff member seamlessly picks up where the other left off, which makes the whole process so smooth and stress-free. Their support team is knowledgeable, responsive, and genuinely committed to helping customers. We feel completely confident knowing we’re in such capable hands. A big thank you to the RP team!

TB4A

Dec 05, 2025  on Shopify

We've been a user of this app since 2020. It is used daily for a variety of our reports & embedded into our workflow. Soniya has been a great help in creating custom reports to our needs. One of the best reporting apps in the marketplace.

Chip Theory Games

Dec 04, 2025  on Shopify

Support is very responsive and helpful. Still early stages of navigating everything, but this looks very promising, and with great support, my confidence is high.

UCM Center

Dec 04, 2025  on Shopify

I thank Report Pundit for its efficiency and the relevance of its answers. For every problem, they are readily available, they take ownership of the issue and propose a solution tailored to our needs.

BRĒZ Wholesale

Dec 03, 2025  on Shopify

Great reporting tool, lots of options and hidden functionality. If you are new to Shopify like me, you can talk to the CS team and explain what you need and they will provide.

Langmeil Winery

Dec 01, 2025  on Shopify

Super helpful, only second day after downloading and all my reports are set up. With the help of Report Pundit Support. Highly recommend.

HAIRtamin

Nov 20, 2025  on Shopify

Love this app! The customizations are awesome and customer service has been so helpful with helping you build reports!

Rotaris B.V.

Nov 18, 2025  on Shopify

So far the experience has been great. Interface is very clean and pre-made reports are very helpful. Staff also very supportive. Would recommend.

The Hot Tub People Inc.

Nov 18, 2025  on Shopify

The reports help us in our day to day operations of the business. If there is not a report that fully fits what we are looking for, or need, customer service is great in helping to edit a report to make it work for us

Arica Institute

Nov 14, 2025  on Shopify

This is a great app. I like it most because of the excellent support I have always received. The app and the reports are well done. We are really pleased with how it has integrated into our companies.

Urban Kit Supply

Nov 14, 2025  on Shopify

Existing reports were ok, but support wasn't. Left a message through chat: no answer, got an email offering help to make changes to the report I used, but those were never done. Also got an email about pre-created reports, and neither of them worked.

Sunglass Sanctuary

Nov 13, 2025  on Shopify

Excellent application that provides an extended and in-depth amount of reporting options. I am equally as pleased with the helpful support staff, especially Vijay as he quickly resolved my question via live chat. Highly recommend if you demand details of your business operations!

606River

Nov 13, 2025  on Shopify

Just starting using this app, great experience, tech support was awesome helping customize (during trial, no less). Will definitely keep this one in the tool bag. Some limitations in calculating/displaying desired result, but it's not their fault, Shopify is the problem.

The Vinyl Store

Nov 12, 2025  on Shopify

They always help me with my report set up queries quickly and an ease to work with. Thank-you for your work.

Vertx-Test

Nov 11, 2025  on Shopify

Great app. Many templates. The custom reports feature looks to be pretty robust. One I get a handle on the Shopify data schema the report features hear will be real useful. Better than OOB. The agents are also very helpful in creating quick little reports.

CarniStore

Nov 11, 2025  on Shopify

Excellent App with Outstanding Customer Support! Report Pundit has been an amazing tool for our store, it makes reporting so much easier and flexible. What really stands out is their customer service. Any time we’ve needed a very specific or customized report, their support team has been incredibly responsive and helpful. They take the time to understand exactly what we need and deliver the perfect solution quickly. Highly recommend this app to anyone who needs detailed, customized reports and appreciates great customer support!

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