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Customer reviews: Report Pundit: Custom Reports

Develop by Shopify

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,653)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

LEWKIN - UNITED KINGDOM

Oct 22, 2025  on Shopify

They always help quickly when problems arise. It's great that they can resolve things immediately, and the data is categorized for easy viewing.

Equiflair

Oct 22, 2025  on Shopify

I’ve been using Report Pundit with Shopify, and the level of customer support I’ve received has been exceptional. Their team is incredibly responsive, patient, and knowledgeable. I needed help building a detailed tax and payout report, and they not only understood exactly what I was after but also went above and beyond to customize it for my business. What really stands out is how fast they reply — no waiting around — and how they explain things clearly without any jargon. It feels like they genuinely want you to succeed with their app. If you’re looking for powerful reporting backed by truly first-class support, I can’t recommend Report Pundit enough. Easily one of the best app support experiences I’ve had on Shopify!

Gecko Studio

Oct 21, 2025  on Shopify

Powerful app with 10/10 customer service. If you cant find a column or varialble, the support staff can build customs ones for you, for free. Really good service.

Kurdistan FA

Oct 16, 2025  on Shopify

I’m extremely disappointed with this app. For 16 days I’ve been trying to get my report right. They kept promising they could fix it, but every time one issue was solved, another one appeared. Even during the free trial, they couldn’t get it to work properly. My accountant has been waiting for over two weeks, and still nothing works. It cost me a lot of time, energy, and frustration. After 16 days with no results, I’ve had enough. I’m deleting the app. Maybe this app works for very simple Excel exports, but if you need anything detailed or professional, don’t bother. It’s a waste of time.

Custom SYNC Performance

Oct 15, 2025  on Shopify

Exceptional customer service and support. Always able to help me build super customized reports for my unique needs.

Bunnasia

Oct 15, 2025  on Shopify

one of the best apps, for reports and best service i have seen with shopify apps. if there is a special report you need they usually get it done straight away. can not recommend enough.

Outdoor Rooms by Design

Oct 14, 2025  on Shopify

When they say customer service, they mean it! If I get stuck on extracting the info I need, I just send over a request, they build out the report for me and send me a link. Meanwhile, I have gotten other work done while I wait, rather than even struggling with it. Spectacular app. I have not found a report that they couldn't create. I've never heard, oh so sorry... and that means a lot to me! I never thought I would pay for top tier, but now I can truly manage my business. Well worth it!

The Bow @ GPS

Oct 14, 2025  on Shopify

This app provides any report we need for accounting, inventory, sales and customers. If there isn't a report already created in the library, it is so easy to have a custom report built... it usually only takes minutes!

Golf Swag

Oct 13, 2025  on Shopify

Very helpful tool to see data Shopify doesn't give you access to natively. We can't live without it!

Miraflora Wagyu

Oct 13, 2025  on Shopify

This is the 4th or 5th Shopify store I have used and installed this app. Very easy to use but the customer service is what sends it over the top. 10/10 recommend

AWALL

Oct 13, 2025  on Shopify

So far so good. I just started using this app and needed some help. Their online chat was phenomenal. The representative walked me through the steps and then did the finishing touches for me. I now have a saved report that I can use whenever I need it!

Auburn Cord Duesenberg Automobile Museum

Oct 08, 2025  on Shopify

Just installed Report Pundit and chat support (Mathu) has been extremely helpful already with customizing my reports. Looking forward to getting more familiar with what reports we can run!

Park & Fifth Clothing Co

Oct 08, 2025  on Shopify

This app is amazing, Being able to automate and customize all of our data needs to support external google sheets tools in our company is a game changer. No more mornings spend exporting reports. The support is fantastic with real people helping you solve your unique problems. This should be one of the first apps you get for your shopify store.

Zingara

Oct 07, 2025  on Shopify

Es increiblemente util para toma de decisiones. Es muy completa y se adapta a todos. Muchas gracias.

The Famous 4th Street Cookie Company

Oct 06, 2025  on Shopify

One of the few affordable reporting apps that is actually reliable. I had a lot of trouble getting all of the info I needed into a report, but their customer service has always been responsive and has always delivered what I've asked.

Mirae

Oct 06, 2025  on Shopify

Easy to use and generate what we need for our monthly report. As well, with the issue, they providing quick and great customer service. Good to use it

Social Status

Oct 06, 2025  on Shopify

Excellent support and precision reporting. Report Pundit makes it simple to create and refine complex reports that match our operational goals. Their responsiveness and attention to detail have made them an essential tool for our daily analytics and reporting needs.

University of St Andrews Shop

Oct 01, 2025  on Shopify

Great report building and excellent swift help. Much more dynamic reporting that I can find on standard Shopify Analytics

OnePeak Medical

Sep 30, 2025  on Shopify

Report Pundit has been amazing. It is way more segmented and allows me to report on detailed information. Much better than Shopify's native reporting. Customer support is outstanding and they are extremely helpful. If you are on the fence about Report Pundit, give it a shot!

Studio 1811

Sep 30, 2025  on Shopify

This is an amazing app, I would definitely suggest this app. I was stuck couple of times when I had specific request to create reports but thanks to great support team who helped me right away. I would like to mention the name Pragathi who helped me today and she was right on target and got me a solution.

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