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Customer reviews: Report Pundit: Custom Reports

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,599)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Sense of Taste

Jun 27, 2025  on Shopify

A very useful app for reporting. Clear data for analysis and has lots of features in it. The team were extremely helpful.

Ordinary Magic Savannah

Jun 25, 2025  on Shopify

Customer service is prompt, courteous and professional. They are always able to help me build a specific report. I am extremely happy with report pundit and highly suggest!

NGR Performance

Jun 23, 2025  on Shopify

Very helpful, guided us through the process of creating new reports. Positive experience, thanks again.

ROAM Adventure Co.

Jun 19, 2025  on Shopify

Pundit is sharp, fast, and easy to work with. They help us communicate clearly and effectively, and they get things right the first time. Highly recommend.

doopsdesigns

Jun 13, 2025  on Shopify

Fantastic App. The customer service has been spot on and has exceeded what I was hoping. This report app has saved our team a lot of valuable time. I highly recommend.

Tmat®

Jun 11, 2025  on Shopify

Great app - somehow even better customer service. They've been wonderful in helping customize reports every time we've asked.

cocksox-wholesale-au

Jun 11, 2025  on Shopify

Great support and detailed reporting. We installed it to allow us to create reports across multiple stores. So far works well. Support has been very responsive both of the times we have needed assistance.

NYC CityStore

Jun 04, 2025  on Shopify

Ameena was able to customize a report within minutes. Very useful for our Audits & Accounts department.

Shortwave Publishing Shop

Jun 04, 2025  on Shopify

Generates the reports I need, and when I ran into a tech problem, customer service was fast to fix it for me. Highly recommend.

Hat Creek Interiors

Jun 04, 2025  on Shopify

Great chat service that helped me create the exact report that I was looking for! Highly recommend!

Clearlight Saunas ANZ

Jun 02, 2025  on Shopify

Great customer support and really comprehensive suite of reports that will elevate our business. The team were so responsive to help us with any request - a rare gem of an app.

Ruth's Bookstore

Jun 02, 2025  on Shopify

When my client began using Shopify the canned reports were not giving us the Sales information we needed in an organized fashion. We have now been able to work with the Report Pundit Staff to create the first three reports that will change the game in being able to evaluate Sales. We will be back! Also, the ability to export the reports in an excel so we can print out the reports and not be at our computers in meetings is a great feature.

Gattle's

Jun 02, 2025  on Shopify

Guru- helped me to create a weekly report just for our main store for client outreach. Guru, was excellent.

Raw Rations Pet Food & Wellness

May 30, 2025  on Shopify

This app is a game changer. We do a lot of custom report pulls and while Shopify is lacking, this app fills in all the holes. Their support is excellent and always quick to help and the customization is amazing. Definitely worth using.

Nekito

May 28, 2025  on Shopify

Report pundit is a lifesaver. Especially their customer service. They will help you with any question you have and give you a solution in minutes. They are outstanding

HERC'S Nutrition Canada

May 28, 2025  on Shopify

Been using this app for 3.5 years. While functional, be careful on billing. They charged us almost 1.5 years for features that were not agreed to. Then have the smugness to respond "well you should have looked more carefully" Not something you want to hear when supporting this app for since 2021. Happy to see the native shopify analytics and reporting become more sophisticated with custom features now.

Centric Fiber

May 28, 2025  on Shopify

We use this app all the time for enhanced reporting from our Shopify store. The customer service/support is top-notch, oftentimes solving our requests for report upgrades/customizations via chat within a few minutes. The tool is very user-friendly and intuitive.

Groov

May 26, 2025  on Shopify

Easy to use and the report starters are very helpful. Great support when buidling new reports as well.

Faith Alive Christian Resources

May 21, 2025  on Shopify

We needed to be able to have reports in the other currency for our store, instead of just the Shopify default of USD. Report Pundit allows reporting in CAD as well. The on-line chat help (today was Nandha) has been helpful in figuring out some finer details for the reports in terms of formatting and getting calculated columns. So far, after having this app for only a few weeks, it's been very helpful. Highly Recommend.

Ryōken Instinct

May 19, 2025  on Shopify

This app is awesome! The flexibility and simplicity of the app allows shop owners to generate all kinds of reports super fast. But what really sets it apart is the customer service. They are always super responsive and helpful. The pricing is also super reasonable as well. Would recommend this app for any Shopify store.

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