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Customer reviews: Report Pundit: Custom Reports

Develop by Shopify

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,705)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Xander

Nov 06, 2025  on Shopify

Shopify reports are just terrible hence the need for this app. I really love this app and use if for several clients. Support is super responsive and helpful!

Stüssy Europe

Nov 06, 2025  on Shopify

Awesome customer service. They helped me generated report in timely manner. The app also have lots of useful insight to help elevate your business.

Entegro Health

Nov 05, 2025  on Shopify

Really good experience with the app. Straight forward. I was very happy with the level of customer service from their team, when solving reporting discrepancies. I highly recommend it!

A Ma Maniere

Nov 04, 2025  on Shopify

This app really helps me dive in deep with product sales. It allows me to breakdown the sales even by product sales or collection. If I'm unable to find the information I'm looking for own my own, I just provide the one of the agents the information I need, and they break it down for me and also tell me how they were able to provide me with the information. This app really is the best!!!

The Breast Form Store

Nov 04, 2025  on Shopify

I have explored other apps and found that this does exactly what I want it to do and their support is tremendous. Always there, and ready to resolve in realtime. Amazing!

Pocket Hose

Nov 03, 2025  on Shopify

The app is fantastic but what's even more amazing is their online help which was a real person and not an AI bot which are all too common these days. I got great help immediately.

Big League Edge / Home of Prospect United & USA-LABC

Oct 30, 2025  on Shopify

Customer service is wonderful. I have been using this app for a couple of years. The customization has helped simplify my tasks for ordering and follow-up with customers.

LEWKIN - UNITED KINGDOM

Oct 22, 2025  on Shopify

They always help quickly when problems arise. It's great that they can resolve things immediately, and the data is categorized for easy viewing.

Equiflair

Oct 22, 2025  on Shopify

I’ve been using Report Pundit with Shopify, and the level of customer support I’ve received has been exceptional. Their team is incredibly responsive, patient, and knowledgeable. I needed help building a detailed tax and payout report, and they not only understood exactly what I was after but also went above and beyond to customize it for my business. What really stands out is how fast they reply — no waiting around — and how they explain things clearly without any jargon. It feels like they genuinely want you to succeed with their app. If you’re looking for powerful reporting backed by truly first-class support, I can’t recommend Report Pundit enough. Easily one of the best app support experiences I’ve had on Shopify!

Gecko Studio

Oct 21, 2025  on Shopify

Powerful app with 10/10 customer service. If you cant find a column or varialble, the support staff can build customs ones for you, for free. Really good service.

Kurdistan FA

Oct 16, 2025  on Shopify

I’m extremely disappointed with this app. For 16 days I’ve been trying to get my report right. They kept promising they could fix it, but every time one issue was solved, another one appeared. Even during the free trial, they couldn’t get it to work properly. My accountant has been waiting for over two weeks, and still nothing works. It cost me a lot of time, energy, and frustration. After 16 days with no results, I’ve had enough. I’m deleting the app. Maybe this app works for very simple Excel exports, but if you need anything detailed or professional, don’t bother. It’s a waste of time.

Custom SYNC Performance

Oct 15, 2025  on Shopify

Exceptional customer service and support. Always able to help me build super customized reports for my unique needs.

Bunnasia

Oct 15, 2025  on Shopify

one of the best apps, for reports and best service i have seen with shopify apps. if there is a special report you need they usually get it done straight away. can not recommend enough.

Outdoor Rooms by Design

Oct 14, 2025  on Shopify

When they say customer service, they mean it! If I get stuck on extracting the info I need, I just send over a request, they build out the report for me and send me a link. Meanwhile, I have gotten other work done while I wait, rather than even struggling with it. Spectacular app. I have not found a report that they couldn't create. I've never heard, oh so sorry... and that means a lot to me! I never thought I would pay for top tier, but now I can truly manage my business. Well worth it!

The Bow @ GPS

Oct 14, 2025  on Shopify

This app provides any report we need for accounting, inventory, sales and customers. If there isn't a report already created in the library, it is so easy to have a custom report built... it usually only takes minutes!

Golf Swag

Oct 13, 2025  on Shopify

Very helpful tool to see data Shopify doesn't give you access to natively. We can't live without it!

Miraflora Wagyu

Oct 13, 2025  on Shopify

This is the 4th or 5th Shopify store I have used and installed this app. Very easy to use but the customer service is what sends it over the top. 10/10 recommend

AWALL

Oct 13, 2025  on Shopify

So far so good. I just started using this app and needed some help. Their online chat was phenomenal. The representative walked me through the steps and then did the finishing touches for me. I now have a saved report that I can use whenever I need it!

Auburn Cord Duesenberg Automobile Museum

Oct 08, 2025  on Shopify

Just installed Report Pundit and chat support (Mathu) has been extremely helpful already with customizing my reports. Looking forward to getting more familiar with what reports we can run!

Park & Fifth Clothing Co

Oct 08, 2025  on Shopify

This app is amazing, Being able to automate and customize all of our data needs to support external google sheets tools in our company is a game changer. No more mornings spend exporting reports. The support is fantastic with real people helping you solve your unique problems. This should be one of the first apps you get for your shopify store.

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