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Customer reviews: Report Pundit: Custom Reports

Reviews (1,740)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Kent Wildlife Trust

Oct 07, 2024  on Shopify

The report pundit support were very helpful and efficient. They have created me a custom report that fits my needs.

swimkit.ie

Oct 07, 2024  on Shopify

I just downloaded this today and the staff were so helpful with setting up a report to suit my needs. I can't wait to really try this out.

Sheep Inc

Oct 07, 2024  on Shopify

Amazing tool to create custom reports. It seems there is little it cannot do and if there is a field that is not available there seems to be someone always on hand around the clock to support and provide a solution. Highly recommended!

Béa Fertility

Oct 06, 2024  on Shopify

So far this add on has been fantastic. Our product reporting can be complex in shopify but this helps me pull all the necessary data and extremely customisable. I have now dealt with customer support twice (and only implemented this this morning) and they have solved my problem really quickly and efficiently. Thanks!

Dick Johnson

Oct 05, 2024  on Shopify

The prices listed in Shopify's App Store don't match the actual prices of the app... I'm being offered two different options: the Essential Plan for $45 (regular price $90) and the Essential Plus Plan for $60 (regular price $120). The pricing isn't immediately clear to me regarding when I'll start paying those higher prices. The pricing seems to depend on the Shopify tier, and we have Shopify Plus.

BAM Good Bricks/BAM Liquidation

Oct 04, 2024  on Shopify

Very satisfied with this app. The details it provides are more granular than I will ever need but very reassuring that the information is there if needed. The support is awesome and will assist you in building any type of report you need and they get it done typically while you discuss the details over chat! Just now getting into everything the app can offer but I can see the benefits of the app already!

Laurel Oak Garden Center

Oct 01, 2024  on Shopify

Report Pundit has been great for our lawn and garden center. Staff is very prompt. I've used the chat and email for assistance they were ve with good follow up to be sure you are satisfied. Amal, Pragathi, and Paul have all been very helpful in getting custom reports set up. The format is very user-friendly and you can get tons of info out of your data if you need to dive deep. So far the experience has been easy and pleasant in getting the data needed. They even extended the trial period so I could keep exploring before making a decision.

E. Frances Paper

Oct 01, 2024  on Shopify

This app - more importantly the customer service/support - is incredible and extremely helpful! Highly recommend for all Shopify stores so you can be more data driven!

Greatly & Co.

Sep 30, 2024  on Shopify

Absolutely amazing app. For so long I have been looking for a reporting app to share with different users and settings. Great customer service as well.

PODUR

Sep 30, 2024  on Shopify

Been using the app to create a bunch of report for our weekly meeting. Valuable information that can help you grow the business. The team is very helpful with doing the necessary adjustment to tailor the reports to your need! Highly recommended.

Salviv - Dead Sea Magnesium Oil

Sep 29, 2024  on Shopify

A+++ Highly recommended! This is a leading app for all kind of orders reporting. We depend on it for several use cases. Their support team is superb!

Valleys & Hills

Sep 27, 2024  on Shopify

Great App that helps a lot with organizing and analyzing your numbers. The support is first class: super fast, friendly and absolutely helpful. We are happy.

Iwell Trade Inc

Sep 24, 2024  on Shopify

I'm using this app to see payment outstanding reports and it works great! There's a specific form that I want it to be displayed and their Customer Service staff helped me to make the form in a short time.

Spring Mountain Apparel

Sep 23, 2024  on Shopify

Great app, gives a ton of additional data. But the best part is the customer service, they will assist with building any kind of report you could ever need. Hugely helpful for us.

HiLife Vitamins

Sep 23, 2024  on Shopify

RP is one of the good ones. Report Pundit is a tool that simplifies the customization of data for better analyzation and conveniently consolidates all of your reports all in one place. What inspired me to leave a review is their top tier customer support. They are quick to help and will follow through to completion while exercising patience and professionalism.

ARIA

Sep 22, 2024  on Shopify

Report Pundit does a lot more than I thought it could, and when I propose a report that will help our business, the Report Pundit team create it for me. They're quick to respond and take on any challenge I've set. I'm sure I'll have more for them soon.

River & Stone Tea

Sep 18, 2024  on Shopify

Does everything you would want or need AND offers custom report building as an included service. Awesome.

fahrrad.de & Bikester

Sep 18, 2024  on Shopify

With Pundit, you can quickly and easily create insightful reports – a must-have for all Shopify users. The highest praise goes to their customer service, which is always available via chat. They also actively assist with report creation if you get stuck.

Nopalea Creek Mercantile

Sep 15, 2024  on Shopify

Customer service is TOP notch! I needed some general reports that were custom to my company and they were able to help create them in no time as well as sync multi-stores function. Now we no longer have to log in to each store. Just one! Great service, thank you!

Zazabella

Sep 14, 2024  on Shopify

This app really makes it easy to create reports for both online and POS stores. The customer service is incredibly helpful and always available to help create even more complex reports without any delays. Highly recommended!

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