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Customer reviews: Report Pundit: Custom Reports

Reviews (1,740)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Redchurch Brewery

Sep 12, 2024  on Shopify

The report is laid out how we need it and the support guys are really helpful. I had an issue with the information pulling through on the report and they were able to sort it out for me really quickly.

TrophySmack

Sep 10, 2024  on Shopify

Once again, ReportPundit comes through with the help I need quickly and competently. I highly recommend this product to anyone looking for complex reports that require the ability to search on a variety of otherwise unsearchable fields and apply boolean logic to their search. Best of all, if you can't do it, they're happy to help. Always online and ready to lend a hand with any report.

Flea Style

Sep 10, 2024  on Shopify

Thank you so much to the Report Pundit team for all of there help! They are so fast and quick to respond when you reach out to them via chat and/or email. They make reporting super easy and efficient!

LIVERPOOL LOS ANGELES

Sep 09, 2024  on Shopify

Love the app, very easy to use and customizable. Customer service is awesome and very friendly and quick! Love it!!

Downeast Home

Sep 08, 2024  on Shopify

Easy to use and very helpful. There were custom filters I needed for a report and after using the live chat, they were able to help me create the perfect report in minutes.

The Territory Ahead

Sep 04, 2024  on Shopify

Report Pundit is an excellent reporting app with live chat support that will blow you away. I can't live without this app!

TITLE Boxing

Sep 03, 2024  on Shopify

This app is incredibly useful. The canned reports are not always perfect but their support is always available to fix things for you ASAP!

Kawaii Corner

Sep 02, 2024  on Shopify

Very detailed reports with all kinds of metrics you would want to run a store. Amal from support helped me with a complex report needed.

Sweetie

Sep 01, 2024  on Shopify

I was really spending so much time reforming the reports I was getting in excel. Since I found this app everything changed. I can have my reports reformed as I want ( the format that I want ) and I can generate them when ever I can and even more to schedule the process. AMAZING !!! For more advanced users : you can ask the customer support to add some fields on your report if there are not there (they are in Different Data Tables). Excellent Customer Service. Thank you !

Rivendell Books

Aug 27, 2024  on Shopify

It seems as if Report Pundit can pull data that even Shopify cannot pull! Any time I can't figure out the correct selections I need to pull the data I am looking for, the customer service chat is quick and ALWAYS builds out what I need in moments. We couldn't run our business without Report Pundit and it has improved our efficiency in cleaning our inventory errors and tracking data beyond measure.

Active Iron UK

Aug 27, 2024  on Shopify

Report Pundit is an excellent portal to download all the reports that I am looking for. The customer service is fabulous and promptly provides customised solutions. Extremely happy with the level of service received! Please keep it up.

Home Ingredients

Aug 25, 2024  on Shopify

As an e-commerce business owner, having access to comprehensive and actionable data is essential for success. Report Pundit has been an invaluable tool in helping me gain deeper insights into my store's performance and make data-driven decisions. One of the most significant benefits of Report Pundit is its ability to create custom reports tailored to my specific needs. This flexibility has allowed me to track key metrics that are most relevant to my business goals, providing a more focused and effective analysis. From understanding customer behavior to evaluating marketing campaigns, Report Pundit has empowered me to identify trends, uncover opportunities, and optimize my operations. The intuitive interface and user-friendly features make it easy to navigate and extract valuable information. In addition to its robust reporting capabilities, Report Pundit's exceptional customer support has been a game-changer. The team is always responsive and helpful, providing timely assistance whenever needed. Their commitment to ensuring customer satisfaction is evident in their dedication to delivering a high-quality product. If you're looking for a powerful and versatile reporting tool that can help you make informed business decisions, I highly recommend Report Pundit. It's a worthwhile investment that will pay dividends in the long run.

Balance Gaming FL

Aug 22, 2024  on Shopify

Love the reporting from this app and the integration with Google Sheets. Had an issue with certain customers not showing up in a report. Contacted support and they fixed and told me how they fixed it within minutes of messaging them.

Jim-Bows Archery Calgary

Aug 21, 2024  on Shopify

Very happy with the customer service provided with the report pundit team. The features on the app allow us to make custom reports to our liking

Gameology

Aug 20, 2024  on Shopify

Honestly their support has been nothing short of amazing so far - While it offers a lot of great pre built reports what really stood out what when I needed something that wasnt available in their pre builds or options for their pre built reports their support team was on hand to assist me and get me the specific report fields that I needed via live chat right away

La Canadienne

Aug 18, 2024  on Shopify

Useful app for generating all sorts of reports. Had a few issues creating the exact report wanted but the customer service was a great help.

Nick Kuchar Art & Design Co.

Aug 14, 2024  on Shopify

Report Pundit has been an incredible tool to enhance our Shopify experience. It allows us to run much more detailed reports with amazing help support. We're excited to continue using this tool!

fishermansaccess

Aug 13, 2024  on Shopify

Report pundit answered all the questions about customizing reports and clarified that it would integrate with my Shopify POS and Shopify online store. I look forward to trying out the app soon.

Really Cool Living - Tucson

Aug 13, 2024  on Shopify

Awesome app, by far the best and most customizable on shopify. The support agent Richard was very prompt in making me a custom report. Just what I needed. Thanks!

Le Petit Florilège

Aug 13, 2024  on Shopify

App extrêmement utile pour aller plus loin que les rapports de base de Shopify. Support par chat très disponible, performant et très utile pour complexifier les rapports, notamment pour ajouter des données des champs meta ou faire des colonnes calculées.

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