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Customer reviews: Report Pundit: Custom Reports

Develop by Shopify

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,653)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

SoundExtreme

Oct 24, 2025  on Shopify

The best reporting and very friendly and helpful support team!

Silver Oak Cellars

Oct 23, 2025  on Shopify

Customer service has been very responsive.

Wools Direct

Oct 23, 2025  on Shopify

Adarsh was extremely professional and was amazing with all the help he gave me. Thank you!

PMC Boutique

Oct 22, 2025  on Shopify

Great app, easy to use and good customer service.

LEWKIN - UNITED KINGDOM

Oct 22, 2025  on Shopify

They always help quickly when problems arise. It's great that they can resolve things immediately, and the data is categorized for easy viewing.

Equiflair

Oct 22, 2025  on Shopify

I’ve been using Report Pundit with Shopify, and the level of customer support I’ve received has been exceptional. Their team is incredibly responsive, patient, and knowledgeable. I needed help building a detailed tax and payout report, and they not only understood exactly what I was after but also went above and beyond to customize it for my business. What really stands out is how fast they reply — no waiting around — and how they explain things clearly without any jargon. It feels like they genuinely want you to succeed with their app. If you’re looking for powerful reporting backed by truly first-class support, I can’t recommend Report Pundit enough. Easily one of the best app support experiences I’ve had on Shopify!

Gecko Studio

Oct 21, 2025  on Shopify

Powerful app with 10/10 customer service. If you cant find a column or varialble, the support staff can build customs ones for you, for free. Really good service.

Soup du Jar

Oct 16, 2025  on Shopify

Excellent customer support!

Casa Childrenswear

Oct 16, 2025  on Shopify

Can get every report one would need for a retail business

Custom SYNC Performance

Oct 15, 2025  on Shopify

Exceptional customer service and support. Always able to help me build super customized reports for my unique needs.

Bunnasia

Oct 15, 2025  on Shopify

one of the best apps, for reports and best service i have seen with shopify apps. if there is a special report you need they usually get it done straight away. can not recommend enough.

Outdoor Rooms by Design

Oct 14, 2025  on Shopify

When they say customer service, they mean it! If I get stuck on extracting the info I need, I just send over a request, they build out the report for me and send me a link. Meanwhile, I have gotten other work done while I wait, rather than even struggling with it. Spectacular app. I have not found a report that they couldn't create. I've never heard, oh so sorry... and that means a lot to me! I never thought I would pay for top tier, but now I can truly manage my business. Well worth it!

The Bow @ GPS

Oct 14, 2025  on Shopify

This app provides any report we need for accounting, inventory, sales and customers. If there isn't a report already created in the library, it is so easy to have a custom report built... it usually only takes minutes!

Golf Swag

Oct 13, 2025  on Shopify

Very helpful tool to see data Shopify doesn't give you access to natively. We can't live without it!

Miraflora Wagyu

Oct 13, 2025  on Shopify

This is the 4th or 5th Shopify store I have used and installed this app. Very easy to use but the customer service is what sends it over the top. 10/10 recommend

AWALL

Oct 13, 2025  on Shopify

So far so good. I just started using this app and needed some help. Their online chat was phenomenal. The representative walked me through the steps and then did the finishing touches for me. I now have a saved report that I can use whenever I need it!

Frontera.com

Oct 10, 2025  on Shopify

All the reports we need to run our ecommerce store, and great support that's readily available.

Aubin

Oct 10, 2025  on Shopify

Really great app, the support team are incredibly helpful

Cinq à Sept

Oct 09, 2025  on Shopify

Auburn Cord Duesenberg Automobile Museum

Oct 08, 2025  on Shopify

Just installed Report Pundit and chat support (Mathu) has been extremely helpful already with customizing my reports. Looking forward to getting more familiar with what reports we can run!

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