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Customer reviews: Report Pundit: Custom Reports

Reviews (1,742)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Carisclothing LLC

Aug 12, 2024  on Shopify

I was pressed for time as I had to produce a report in an uploadable CSV format with unique data to be pulled from Shopify API. I was so happy to get it done all under one week, thanks to the great team effort at Report Pundit! Each support representative that I spoke with added to the completion of my report as they contributed their expertise to solve each of the problems that I encountered along the way. Report Pundit is a top-notch app!

Electric Works

Aug 11, 2024  on Shopify

I found this app because I needed some custom reports that I couldn't get in Shopify without a very expensive upgrade. When I had a question I got immediate help, and I was able to request adjustments to the reports, which were quick and free! So glad to have found this app!

Livingood Daily

Aug 08, 2024  on Shopify

Report Pundit's Customer Service is amazing. Their skilled, swift assistance is appreciated. This allows me to continue with my tasks without any delays. Even with reports that require a bit of time, their follow up time is superb. Thank you!!!

Bingo Merch

Aug 06, 2024  on Shopify

The Report Pundit team did a great job helping me put together the exact report I needed and which seemed to be not possible to get anywhere else. I'm really happy with how fast and consistent I received help by actual people who stayed with me until my problem was solved. Thanks, Report Pundit!

Andrew Christian Retail

Aug 05, 2024  on Shopify

This is hands down the best and most flexible reporting app there is for Shopify. I can pull any data I need and arrange it in any way. Price is fair and support is Fantastic.

Heaven Costumes

Aug 04, 2024  on Shopify

I am so surprised at just how detailed it is possible to get with Report Pundit, and very happy that I found this app. The support is fantastic, quick, and there almost seems to be nothing that is not possible. Thanks Nirmala for your help setting up what I thought was near impossible.

Inspire Farms

Aug 01, 2024  on Shopify

Solved our needed report in seconds! The report needed is to count the customers we have based on ZIP codes. Thank you.

RE/DONE EU

Jul 31, 2024  on Shopify

Such amazing customer service and very impressed. My rep was very helpful and was able to help advise on how to merge the accounts together. Highly recommend this app for reporting and pulling product/variants IDs.

Reaven

Jul 31, 2024  on Shopify

Programma potente per fare i report. Assistenza top. Dan è molto bravo a soddisfare tutte le richieste.

Saturn Press

Jul 30, 2024  on Shopify

This is just a dynamite app for getting access to the data one accumulates in Shopify. You can really see what's happening across your store. Great for decision support - but also great for operational tasks like calculating sales rep commissions.

11Bravos.com

Jul 29, 2024  on Shopify

So incredibly useful. If there is a report that you don't see already published, just live chat with them and they will literally make you a custom report within a few minutes. Have been using this for quite a while now, and the support is top tier.

Clive Coffee

Jul 24, 2024  on Shopify

Their customer support is out of this world. I worked with Vamsi to create a custom report, and they helped with every little thing I needed. I would highly recommend them!

The Lunch Lady

Jul 22, 2024  on Shopify

Vinith was so helpful and responded so quickly! I am really impressed with the app and customer service!

Throwback

Jul 21, 2024  on Shopify

The reporting options are endless and the customer service is great! Any confusions I have regarding the generated reports are replied to quickly and efficiently allowing me to get on with running my store. The reports generated provide very solid actionable insights, and the overall app pricing is very fair.

Bayu Somerset

Jul 20, 2024  on Shopify

Quite okay, Can customize column without needing programming. Customer service also fast respond. Just the inventory data capturing are still in beta mode (which i cannot fully access from past business dates) and can not yet connect with third party Shopee (others app can).

Umbrella Entertainment

Jul 20, 2024  on Shopify

Useful for really digging into your Shopify data. Can be organised and formatted in more ways than the standard Shopify reports. Can also schedule reports to be sent automatically. Had to contact their customer service to add metafields to reports and very quickly and easily added by customer service. Well worth it if you want to dig into your data.

Pig Brig Trap Systems

Jul 19, 2024  on Shopify

The app, in general, is fantastic and adds so much to your reporting abilities. It is incredible. But what is even more incredible is their Support. They worked tirelessly with me to get our reports exactly how I needed them. So helpful! You can't go wrong with Report Pundit. Don't ever get too frustrated or throw in the towel; reach out, and they will be there. Pragathi, Vinith, and Tony were incredible and made the magic happen! Thank you!

FERAL

Jul 17, 2024  on Shopify

I've been really happy with Report Pundit so far. The library of reports is expansive, but their ability to quickly and effectively create custom reports has been great. Customer service is responsive and they have been able to create every report that we've needed thus far.

My Store

Jul 15, 2024  on Shopify

Richard was amazing! He helped me with everything that I needed, including custom reports. 10/10 experience.

Blossom Keepsake

Jul 14, 2024  on Shopify

very quick to add fields that i needed, creating the perfect report that we need for our business saving hours of manual work and the odd occasionally occurring human errors!

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