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Customer reviews: Report Pundit: Custom Reports

Reviews (1,742)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

Pure Tūroa Ltd

Apr 24, 2024  on Shopify

Exceptional Reporting Tool with Top-Notch Support! Report Pundit has proven to be an indispensable tool for managing and analysing our Shopify store data. The ability to create custom reports on the fly has simplified our day-to-day operations significantly. What sets this app apart is the stellar customer support. The team, especially through live chat, is responsive and highly knowledgeable, often going beyond expectations to assist with report customisation. Highly recommended for anyone looking to enhance their data insight capabilities. Thanks ReportPundit - H

The Brookwood Community

Apr 19, 2024  on Shopify

I recently started using Report Pundit, and I must say it's been an exceptional experience. The app is incredibly user-friendly, making it easy for me to navigate and access all the features I need. What truly sets Report Pundit apart is the outstanding customer service. Whenever I've had questions or encountered any issues, the support team has been incredibly responsive and helpful. They go above and beyond to ensure that I have a positive experience with the app, and their dedication to customer satisfaction is truly commendable. Keep up the fantastic work!

Minor Creations

Apr 19, 2024  on Shopify

Just got this app for a specific purpose and needed help building a custom report. I did this through chat thinking it would be hours or even days for a response, but no, they got right back immediately and built the report to my specs in a few minutes! In addition, I noticed one small error the next day and again this was fixed immediately. I see there are many pre built reports, many of which I may utilize in the future and I get to know the app better, I know I'll be able to build custom reports when needed but this was a great start.

viviON BLUE

Apr 18, 2024  on Shopify

技術的なサポートまで完璧に行ってくれる 「こういうレポートを作りたいんだけど、作り方がわからない...」というものを親切に一緒に作り上げてくれる 素晴らしいアプリ

Paradise Locker Meats

Apr 18, 2024  on Shopify

They were great with response time working on building custom reports. They kept with it to perfect and realize what our needs were for better tax reports.

SneakGallery

Apr 16, 2024  on Shopify

Incredible service and team! Pruthvi has been extremely helpful with getting our reports customized exactly how we needed! A+

ScreenBroidery Canteen

Apr 15, 2024  on Shopify

Absolutely easy to use & thee best customer service ever. They are always there and willing to help out. SEVEN STAR EXPERIENCE. Also, Pruthvi is amazing to work with!

IRCSO Company Store

Apr 11, 2024  on Shopify

So far so good. The reports are easy to customize for the most part. Customer service has been extremely helpful with answering any questions that I have had.

Lingerie Living

Apr 10, 2024  on Shopify

I recently added this app to 3 different sites I manage, and I am THRILLED! Was previously using data export which felt antiquated. I was able to actually chat with a real person who helped me set all 3 sites up with the same report formatting and ensured I scheduled everything properly. I am very happy and shout out to Deljo! thanks!

Big Game Hunters

Apr 10, 2024  on Shopify

A great app, easy to use, with outstanding customer support. There are a large number of prebuilt reports but the customer service team are extremely quick (Within 10 mins) at building out any custom requirements. So much easier than having to export to spreadsheets and then manipulate the data. As a business it has become an essential part of our toolkit. It's also worth noting that it is much cheaper and easier to use than any of the comparative apps!

Barbank

Apr 08, 2024  on Shopify

Much needed in depth reporting compared to what Shopify offers out of the box. Pruthvi from the support team was able to help me build out a custom report that we needed. 10/10 app and support team!

UpWest

Apr 05, 2024  on Shopify

Great tool to have for daily reporting needs as well as data exporting to other systems. Lot of good things to discuss and few of them are: 1. On the fly reporting with custom fields. 2. Scheduling report with multiple output types including Big Query etc. 3. Support is great and very responsive. 4. Pricing is reasonable. 5. Huge library of reports to choose from as a starting point.

Borinquen Natural Online

Apr 05, 2024  on Shopify

This is the TOP app for reporting. if you know a little logic and programming you can do so much, if don't know about programming the customer support can help for sure. recommended.

Thunderworks Games

Apr 05, 2024  on Shopify

After using Report Pundit for over 1 year, I can confidently say this is a worthwhile app for generating Shopify reports. The support team is amazing and helps resolve any customization requests within minutes. If you've discovered that the default reports provided by Shopify do not work for your business needs (in my opinion they are downright unusable for even basic reporting and analysis), then give Report Pundit a try!

Bayleys Canterbury Gifts

Apr 03, 2024  on Shopify

Fantastic support help with any questions! This app definitely offers in-depth reporting. Makes things super easy.

Cat Pentescu Photography

Apr 03, 2024  on Shopify

Thanks for the custom report created for me by Soniya at ReportPundit in a matter of minutes during our chat session . It is just the information I needed from my Shopify data that I couldn't find in their basic reports. Their support team is friendly, helpful and much appreciated! Thank you and keep up the excellent support for your product!

Wild Sage Handmade

Apr 03, 2024  on Shopify

I am still learning how to use all of the features in Report Pundit, however the support available has been incredible. Dominic was able to help me create a custom report for my needs and saved it right to my reports folder for me! Saved me time and frustration and provided me with exactly what I was looking for. THANK YOU, DOMINIC!

Kate King Jewellery

Apr 02, 2024  on Shopify

Great app. The customer service is amazing. They are always available to help you create or customize any kind of report you might need. I felt like the subscriber fee is high but worth it in that we get actually good reports.

Patriot Power Source

Mar 28, 2024  on Shopify

I use Report Pundit for 3 businesses every single day. I have had many questions over the years and they are always there to help almost immediately resolve any issue I have. Excellent work!

Burial Beer

Mar 27, 2024  on Shopify

Excellent customer support. We appreciate the ability to create custom reports for our separate Shopify locations.

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