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Customer reviews: Report Pundit: Custom Reports

Report Pundit is a powerful Shopify app designed to simplify store analytics with customizable reports and dashboards. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (1,613)

Overall rating
4.9

What Merchants Think

"Report Pundit: Custom Reports" is widely praised by Shopify merchants as an essential reporting tool that significantly enhances the ability to generate and analyze data. Merchants appreciate its ease of use, the breadth of functionality it provides, and the outstanding customer support, which is often highlighted as a key strength.

Key Strengths

  • Highly customizable reports that cater to specific business needs.
  • Exceptional customer support, known for quick and effective responses.
  • Broad range of features including multicurrency support and automatic scheduling.
  • Seamless integration with other tools and Shopify features.
  • User-friendly interface and ease of generating insightful reports.

Common Concerns

  • Some reports are not pre-built and require back-and-forth customization.
  • Occasional technical issues with report accuracy or delivery.
  • Pricing information complexity or discrepancies noted by some users.
  • Complexity and learning curve for users not familiar with custom reporting.

Final Thoughts

Overall, "Report Pundit: Custom Reports" receives high praise from its users, especially for its customization capabilities and superb customer service. While some minor concerns exist, the tool is considered invaluable for businesses seeking detailed insights from their Shopify data. The ability to create precise and complex reports tailored to specific needs makes it a highly recommended app for data-driven decision-making.

ELLIS FAAS COSMETICS

Jul 16, 2025  on Shopify

Such great customer service. Support will help you create a custom field in a report in real time, I don't think any other app in the app store does it that quick, if at all! Very happy with the app.

Gameel SG

Jul 16, 2025  on Shopify

This app is really helpful — it provides exactly what I’ve been looking for. The report I needed includes everything in one place: the number of incoming products, total items sold, total inventory, total gross sales, total cost price, and the remaining stock balance. It makes inventory tracking and sales analysis so much easier. And the customer service very helpful! Highly recommended!

Wamsutta

Jul 16, 2025  on Shopify

Easy installation, responsive "real" customer service before we even exited free trial. Have used this service at several brands and it's cheap, simple, and good.

My Store

Jul 14, 2025  on Shopify

Even though we are still investigating if Shopify will work as a platform for us, the support from Report Pundit has been wonderful. We needed a better way to assign a class to different locations to map it in QuickBooks and they had a solution for us almost immediately, connecting a Metafield to the report. If we move forward, Report Pundit will definitely be part of our Shopify tech stack.

MTC Uniforms

Jul 14, 2025  on Shopify

I need a lot of complicated reporting and i use a lot of apps, so this product allows me to pull the data I need. The support staff are great in helping me set up new reports and make all the changes I need. Great app with lots of detailed reports

Alfa Romeo Owners Club Parts

Jul 12, 2025  on Shopify

Great product and excellent service. Already proving very useful compared to standard Shopify outputs, and the service (at a weekend) was excellent when I was struggling to get started. All round great offering!

Trask Performance

Jul 09, 2025  on Shopify

Report Pundit has the best customer service on the Shopify Marketplace. They are very responsive and work with you one on one to build out custom reports. We've been with them for a number of years now and use the reports daily. A great partner for ecommerce.

Cheese n Dash

Jul 08, 2025  on Shopify

Relatively easy to use and flexible - allows you to pull all kinds of data and report that you may need. It might take some time for early users to get used to the system but the online support is responsive and super helpful. However, the charting function is still in beta mode and not very reliable and versatile yet.

QLEVR

Jul 02, 2025  on Shopify

A useful, flexible tool with good customer service. We mainly use it to schedule reports, and it has helped us improve our reporting.

Cazcanes Tequila

Jul 02, 2025  on Shopify

Report Pundit team is very good, Akash did a great work helping me find answers to my enquiries and reports. Thank you

Petrossian

Jul 01, 2025  on Shopify

Outstanding product with a huge library of reports. But their support is what stands out ... they will assist in creating virtually any report you need.

Sense of Taste

Jun 27, 2025  on Shopify

A very useful app for reporting. Clear data for analysis and has lots of features in it. The team were extremely helpful.

Ordinary Magic Savannah

Jun 25, 2025  on Shopify

Customer service is prompt, courteous and professional. They are always able to help me build a specific report. I am extremely happy with report pundit and highly suggest!

NGR Performance

Jun 23, 2025  on Shopify

Very helpful, guided us through the process of creating new reports. Positive experience, thanks again.

ROAM Adventure Co.

Jun 19, 2025  on Shopify

Pundit is sharp, fast, and easy to work with. They help us communicate clearly and effectively, and they get things right the first time. Highly recommend.

doopsdesigns

Jun 13, 2025  on Shopify

Fantastic App. The customer service has been spot on and has exceeded what I was hoping. This report app has saved our team a lot of valuable time. I highly recommend.

Tmat®

Jun 11, 2025  on Shopify

Great app - somehow even better customer service. They've been wonderful in helping customize reports every time we've asked.

cocksox-wholesale-au

Jun 11, 2025  on Shopify

Great support and detailed reporting. We installed it to allow us to create reports across multiple stores. So far works well. Support has been very responsive both of the times we have needed assistance.

NYC CityStore

Jun 04, 2025  on Shopify

Ameena was able to customize a report within minutes. Very useful for our Audits & Accounts department.

Shortwave Publishing Shop

Jun 04, 2025  on Shopify

Generates the reports I need, and when I ran into a tech problem, customer service was fast to fix it for me. Highly recommend.

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