By the Numbers has honestly been a huge help in taking our Direct-to-Consumer marketing to the next level. The tool makes it so easy to segment our customers in ways that actually make sense. Instead of spending hours pulling data or trying to piece things together, we can quickly identify segments and then put that information to work across our different marketing channels. It’s straightforward, intuitive, and saves us a ton of time while giving us better insights than we had before. But what I really appreciate is the support team. They’re one of the best groups I’ve worked with when it comes to Shopify apps. If I have a quick question, I can hop on chat and get an answer right away. And if we want to dig in deeper, they’re more than happy to set up a breakout session and walk us through things step by step. They’ve helped us learn how to get the most out of the tool, not just answer surface-level questions. The combination of an easy-to-use platform and such a supportive team has made By the Numbers feel less like just another app, and more like a real partner in our DTC strategy.

The app is easy to use, the customer segmentation is extremely helpful, and the customer service and support is incredible!

With By the Numbers I am able to go far beyond what Shopify offers in terms of reporting and get excellent insights into my business. Cyrus is a reporting genius and is so generous with his time and help - thank you!

Excellent app with outstanding support! Cyrus has been incredibly helpful in getting us started and showing us how to tailor the app to our specific business needs.

This app is incredibly comprehensive, offering a wide range of dashboards and reports to cover all of our needs. The integrations withShopify+ work seamlessly, making it even more powerful. But what truly stands out is the customer support. Cyrus is fantastic—his onboarding sessions was top-notch for our entire team! He took the time to understand our specific business model and ensures we can maximize the app’s potential. Highly recommend!

Cyrus and his team and been amazing to work with. Not only is this app everything I needed to improve my sales, the after-purchase support has been top-notch. It is clear that Cyrus is vested in helping make me more successful, and in this day and age of AI-driven chat bots, it is quite refreshing.

Excellent and intuitive app that has helped us pull specific lists that improve our targeted marketing and overall understanding of our revenue. Great for any business that wants a solid analytics platform that will grow business.

Love this service, they have grown over the years as I have leveraged their insights for years across several brands/sites. The service is top-notch and Cyrus was awesome in on-boarding the latest version!

This app is super complete. It has all the dashboards and reports you can imagine. The integrations with third party apps is great. And best of all, I would say is the customer support. Cyrus is amazing and the onboarding session with him was spectacular. He looks with you at your specific needs based on your business model and makes sure you can use the full potential of the app. Thank you!

BtN is a great analytics tool with lots of functionality that punches way above its weight. It uses a traditional RFM segmentation model that didn't work so well for our unique business but will likely work for most others. Nevertheless, BtN still has so much analytics functionality, that we still found enough value to keep using it. Its particular strength is being able to filter your Shopify dashboard by RFM/custom segments. Piam is attentive and knows what he's talking about, so there's no nonsense, most functions are there for a reason and if not he's quick to help implement any new reports or functions that you might need. Highly recommended, especially for the affordable price.