A True Game-Changer for Our Brand
We made the switch to Appbrew after running our mobile app on Tapcart’s enterprise plan, and honestly, we haven’t looked back since. As a fast-paced ecommerce brand with high expectations for performance and service, we needed a partner who could keep up with our ambitions and actually help us convert. Appbrew has more than delivered.
From day one, their team has been incredibly responsive, proactive, and genuinely invested in our success. Every question has been answered promptly. Every new idea we’ve thrown at them has been welcomed with thoughtful feedback or a solution. It’s the kind of support you hope for but rarely get, especially compared to our previous experience, where platform limitations and sluggish support often held us back.
But what really sets Appbrew apart is the functionality and performance of the app itself. Since migrating over, we’ve seen a noticeable lift in our mobile app conversions, not just more users buying, but higher average order values too. The app feels faster, the customer experience is smoother, and the custom features we’ve been able to implement are already driving tangible results.
As a brand, we put a lot of effort into every touchpoint, from packaging to post-purchase, so having an app that reflects that same level of polish and performance is essential. Appbrew gets that. They understand what it means to be brand-first, and they’ve helped us bring our vision to life without compromise.
One of the biggest advantages for us has been the flexibility of the platform. Tapcart felt too restrictive and too templated, fine if you’re just getting started, but limiting when you need to differentiate. With Appbrew, we’ve had much more creative control and the ability to customise the experience to truly match our brand and our customers’ expectations.
If you're considering building or upgrading your mobile app, we couldn’t recommend Appbrew more highly. We’ve already committed to doing a full video testimonial, simply because we believe in what they’re doing and we’re happy to shout about it. It’s rare to find a tech partner that combines both world-class functionality with world-class service, but Appbrew is exactly that.
Thank you to the entire team, your support has been a game-changer for us. We’re excited to keep growing together and seeing what’s next!
Des McManus
FFS Beauty (UK)