Shopify Customer satisfaction apps 2025

TPM Weightify

Streamline product entry by weight for a seamless POS flow. Show more

TPM Weightify is a must-have Shopify app for merchants who sell products by weight, such as those in grocery stores and delis. It streamlines the point-of-sale process by simplifying weight entry during checkout, which not only speeds up transactions but also ensures accuracy. This results in enhanced customer satisfaction as it minimizes errors commonly associated with manual weight entry. TPM Weightify integrates effortlessly with Shopify POS, resolving prevalent issues related to weight-based sales and improving the overall transaction flow. Merchants benefit from the app's capability to manage weight-based product attributes, thereby making their inventory management more efficient. Ultimately, TPM Weightify boosts customer loyalty by delivering a reliable and swift shopping experience.

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Pos integration

Weight entry

Accurate transactions

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nudgem

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Help customers shop faster with personalized storefronts Show more

Nudgem is an innovative app designed to enhance the shopping experience by offering personalized storefronts for your customers. It allows you to curate product recommendations, display recently viewed items, and manage loyalty points and coupon codes—all seamlessly integrated into one accessible platform. By connecting with your existing tools, Nudgem ensures that your customers quickly find the most relevant content, making their shopping journey more efficient and satisfying. The app also promotes customer engagement and repeat business through its interactive and tailored approach. You can select from over 10 data sources and effortlessly arrange widgets with its intuitive drag-and-drop editor. Additionally, Nudgem allows you to customize the look and feel of Curated Shops to align with your brand, and offers a simple, one-click placement feature to integrate these personalized storefronts into your store effortlessly.

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Customizable design

Product recommendations

Lixsa.ai ‑ AI Sales Agent

$150-$550 / Month

8.2

4 Reviews

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Automated WhatsApp Customer Support with Lixsa.ai Show more

Lixsa.ai is an innovative AI-powered customer service tool designed to streamline business operations by incorporating automated customer support features. The app excels in efficient order management, allowing businesses to process and manage orders seamlessly without the need for complex setup procedures. With its multilingual chat capabilities, Lixsa ensures that businesses can communicate effectively with customers around the world, breaking language barriers and enhancing service accessibility. Its seamless integration with WhatsApp further enhances customer communication by tapping into one of the most popular messaging platforms globally. Lixsa's audio recognition feature interprets and responds to audio messages, providing an additional layer of customer interaction. By automating responses and handling customer inquiries swiftly, Lixsa boosts response times, elevates customer satisfaction, and ultimately drives higher sales. As a leading AI customer support tool, Lixsa offers a comprehensive solution for businesses aiming to improve operational efficiency and customer engagement.

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Whatsapp integration

Order management

Multilingual chat

Ai customer support

Audio recognition

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Eva

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"Enhance customer satisfaction with Eva's fast, reliable last-mile delivery." Show more

Eva is a cutting-edge app designed to empower businesses by facilitating efficient last-mile delivery services for their clients. This innovative platform enhances customer satisfaction with its quick and convenient delivery capabilities, ensuring packages reach their destination swiftly. One of Eva's standout features is its seamless integration, which allows businesses to order delivery rides directly from their store dashboard, streamlining operations. With Eva, businesses can offer reliable local delivery services, guaranteeing package arrival in two hours or less, adding significant value for their customers. Both merchants and customers benefit from real-time tracking, providing transparency and peace of mind by enabling them to monitor delivery status in real-time. Eva is an indispensable tool for any business looking to optimize their delivery process and elevate customer experience.

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Seamless integration

Real-time tracking

Reliable local delivery

Order rides directly

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SupportReply

$4.99-$199.99 / Month

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Instant AI replies to DMs; real-time updates and customizable FAQs. Show more

SupportReply is an innovative app designed to enhance your Instagram direct message experience through AI-powered support. It enables instant replies to DMs, providing quick and efficient customer service while boosting satisfaction. Customers can receive real-time shipping updates by simply entering their order number, and access answers to frequently asked questions, which you can manage and customize. The app allows you to tailor your bot’s name and responses to align with your brand and notifies you when a human touch is needed in the conversation. Fully integrated with Shopify and ensuring GDPR compliance, SupportReply liberates your team from monotonous support tasks, allowing more focus on business growth. Transform your customer service approach with personalized, instant, and efficient interaction.

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Real-time updates

Shopify integration

Gdpr compliant

Customizable faqs

Instant ai replies

Bot name customization

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Hulk NPS Post Purchase Survey

$25 / Month

9.1

67 Reviews

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Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

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Calvine

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Remboursements & échanges instantanés sur les retours produits Show more

Calvine est une application innovante qui transforme l'expérience post-achat en un moment agréable pour vos clients. Elle permet aux marques de simplifier les retours produits en proposant des échanges rapides et efficaces, réduisant ainsi les obstacles à la conversion. En facilitant l'échange de produits, Calvine augmente significativement les taux de rachat et de conversion, ce qui booste vos ventes tout en améliorant la satisfaction client. Grâce à une interface intuitive, vos clients peuvent obtenir leur nouveau produit en quelques clics seulement. L'application automatise le flux de retours, diminuant ainsi les tickets liés aux retours et libérant du temps pour se concentrer sur l'essentiel. En intégrant Calvine, transformez vos retours en opportunités de revenus et offrez une expérience premium à chacun de vos clients.

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Automated returns

Boost conversions

Easy exchanges

Immediate replacements

Increase resales

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CheckoutStride

$8 / Month

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A single App to enhance and improve your Checkout experience Show more

CheckoutStride is a comprehensive app designed to elevate the checkout experience, optimize sales, and enhance customer satisfaction for Shopify users. It offers seamless integration with Shopify Functions, allowing businesses to efficiently manage shipping options, payment methods, and discounts. The app supports cross-selling and facilitates delivery date selections with the ability to designate delivery blackout dates. It ensures secure transactions with features such as age verification and mixed-cart order validations. CheckoutStride also includes the capability to add custom fields like order notes and gift messages, ensuring a personalized shopping experience. With customizable rule-based functionalities, users can hide certain shipping and payment methods, set ‘Buy X, Get Y’ discounts, and restrict checkout based on various parameters to cater to specific business needs.

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Trust badges

Hide shipping methods

Cross-selling capabilities

Hide payment methods

Age verification

Checkout restrictions

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Vista Checkout & Order Limits

$3.99-$6.95 / Month

9.1

3 Reviews

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Customize Shopify checkout: hide, sort, rename payments by various conditions. Show more

Vista Payment Customization is an innovative Shopify app designed to streamline and personalize your store’s checkout process. With Vista Payment Rules, you can effortlessly hide, sort, or rename payment methods based on various conditions, such as geographical location, product tags, cart value, or customer tags. This level of customization helps reduce chargebacks and shipping costs, while simultaneously enhancing the overall customer experience by offering a more intuitive checkout. By tailoring payment methods to specific criteria, merchants can improve customer satisfaction and drive higher conversion rates. Additionally, Vista employs a privacy-first approach using Shopify Functions, ensuring that no customer data is stored on external servers. This app not only protects your business from unnecessary expenses but also empowers you to create a smoother and more efficient e-commerce operation.

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Hide payment methods

Rename payment methods

Sort payment methods

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NutimaReturn: Easy Return

$19.99-$59.99 / Month

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Simplified returns for Shopify stores, ensuring customer satisfaction and efficiency. Show more

NutimaReturn is a dynamic app designed to simplify and enhance the return process for Shopify store owners and their customers. With an intuitive user interface, customers can easily initiate return requests with just a few clicks, making the return process hassle-free and efficient. Store owners benefit from immediate email notifications for each new request, ensuring prompt attention and action. The app's robust request management feature allows tracking and managing of returns seamlessly through its platform. Users can customize various aspects, including colors, messages, and setting a maximum return date to align with store policies. Additionally, NutimaReturn offers insightful statistics, enabling store owners to view the number and details of return requests, thus facilitating data-driven decision-making. By streamlining the return process, NutimaReturn promotes customer satisfaction through quick and effective return management.

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Customization options

Email notifications

Request management

Easy return requests

View statistics

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Milople Size Chart

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"Optimize size selection with customizable charts, reducing returns and boosting satisfaction." Show more

Size Chart is an innovative app designed to help merchants minimize returns and boost customer satisfaction by ensuring customers select the right size for their purchases. It allows merchants to effortlessly upload and display size charts directly on product pages, tailored to specific products or applied universally across all items. With flexible display options, the charts can appear as an image, a button-triggered popup, or a simple embedded image, offering a seamless and user-friendly experience. Merchants can further personalize the appearance by customizing the popup trigger text, button text, and colors to align with their store's branding. This attention to detail not only enhances the visual coherence of the store but also builds customer confidence in their purchasing decisions. By providing clear and accessible size information, Size Chart aids in reducing potential customer dissatisfaction and encourages trust in the buying process.

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Product page display

Customizable size charts

Popup and image options

Brand-specific customization

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Lux - E-Mail Support AI

$19.9-$199 / Month

8.2

27 Reviews

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AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.

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Customizable settings

Automated replies

Priority sorting

Reduced workload

Auto-categorization

Fast response time

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Assembled

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Supercharge your support agents Show more

Assembled is an innovative app designed to transform how businesses manage order-related queries and support tickets. By integrating advanced language model technology, it enables companies to efficiently handle large volumes of support tickets, significantly enhancing response times and customer satisfaction. The app provides AI-suggested responses, ensuring faster replies that are tailored to each customer's needs, and it matches the ideal communication tone for every interaction. Assembled gives customer service agents a head start with auto-draft functionality, streamlining their workflow and reducing effort. This tool is particularly valuable for businesses seeking to optimize their support operations, promising a smarter and more effective way to address customer inquiries. Ultimately, Assembled empowers companies to elevate their support services, fostering a more responsive and customer-centric approach.

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Boost satisfaction

Ai suggested responses

Ideal voice matching

Auto-draft responses

Streamline order queries

Optimize response times

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Deshi Fulfillment

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Automate order updates for streamlined fulfillment and real-time team coordination. Show more

Deshi Fulfillment is a versatile app designed to enhance order management by automating tag updates throughout each stage of the fulfillment process. As orders progress from "Order Received" to "Assigned to Courier," the app ensures seamless communication by automatically updating order tags, keeping both your team and customers informed in real time. This automation reduces the need for manual tracking, thus optimizing workflows and improving overall efficiency. Deshi Fulfillment also allows for customizable tag settings, enabling businesses to tailor the app to their specific operational requirements. By maintaining up-to-date order statuses, the app ensures smooth coordination among team members while uplifting customer satisfaction with transparency and reliability. Whether you are a small business or a large enterprise, Deshi Fulfillment adapts to your needs, streamlining operations and enhancing your e-commerce experience.

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Real-time updates

Automate tag updates

Optimize workflows

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XPay by XStak

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Scale e-commerce with XPay's secure, swift payments. Show more

XPay by XStak is a cutting-edge payment solution designed to transform e-commerce experiences by offering a secure and versatile platform that enhances customer satisfaction and stimulates business growth. With its innovative 1Tap Payments, XPay streamlines the checkout process, allowing for fast, seamless transactions that cater to customer convenience. The app facilitates easier reach to customers through intuitive payment links, helping businesses expand their market reach. XPay provides valuable benefits such as BIN-based discounts, ensuring competitive pricing and incentives for users. Compliance with PCI DSS standards guarantees a high level of security, safeguarding transactions and protecting sensitive information. Alongside robust analytics, XPay empowers businesses with insights to optimize conversion rates, all within a secure payment ecosystem.

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Powerful analytics

1tap payments

Payment links

Bin discounts

Pci dss compliance

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Nova Chatbot

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AI-powered content creation and SEO optimization Show more

Nova Chatbot is a powerful tool designed to help small and medium-sized businesses enhance their customer interactions and drive sales. By automating routine communication tasks, it saves merchants valuable time and resources, allowing them to focus on growing their business. The app efficiently handles customer queries and offers personalized recommendations, improving customer satisfaction and fostering loyalty. Additionally, it helps merchants craft compelling product descriptions and advertisements, enhancing the effectiveness of their sales efforts. Nova Chatbot also provides strategies to optimize product visibility in search results and dominate online with innovative social media and email marketing plans. With Nova Chatbot, managing customer relationships becomes streamlined and more efficient, ultimately boosting business growth.

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Increase sales

Email marketing

Boost satisfaction

Social media marketing

Enhance engagement

Automate interactions

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LocateIt

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Locate your offline shops on the map with various styles. Show more

LocateIt is a powerful app designed to enhance your Shopify store by offering an intuitive and interactive map feature that helps customers easily locate your physical store locations. With real-time updates, LocateIt ensures customers always have the most accurate information on-hand, boosting foot traffic and improving overall customer satisfaction. The app features customizable store lists and map styles, allowing you to tailor the presentation to fit your brand's unique aesthetic. Seamlessly integrated into your Shopify store, LocateIt simplifies navigation so customers can effortlessly find their way to your stores. Additionally, it supports multiple store locations on one map, providing comprehensive coverage for businesses with more than one site. With LocateIt, transform the shopping experience and strengthen the connection between your digital and physical storefronts.

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Shopify integration

Store locations details

Multiple stores map

Customizable map styles

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Ultimate Speed Booster Plus

$5 / Month

(1/5)

1 Reviews

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Boost Your Store Speed To New Levels Guaranteed Show more

Ultimate Speed Booster Plus is an innovative app designed to transform the online shopping experience by optimizing website page speeds, significantly enhancing customer satisfaction and boosting sales conversions. Slow loading times, especially on mobile devices or slower connections, often result in lost sales; this app directly addresses that challenge using advanced browser preloading technology. Merchants can enjoy the benefits of improved page load times with a simple, one-click installation that requires no coding expertise, making it accessible to all. By accelerating page performance, Ultimate Speed Booster Plus helps prevent potential customers from abandoning their shopping journey due to frustrating wait times. This app not only enhances user experience but also improves add-to-cart conversions, ultimately driving revenue growth. Additionally, its compatibility with Online Store 2.0 ensures seamless integration and superior performance for modern e-commerce platforms.

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Mobile optimization

No-code install

Online store 2.0 compatible

Instant speed boost

Browser preloading

Improved conversions

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DH: Estimated Delivery Date

$4.98-$7.98 / Month

7.4

8 Reviews

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Display estimated delivery dates, delivery times, and more. Show more

DH: Estimated Delivery Date is a versatile app designed to enhance customer satisfaction by providing clear and customizable estimated delivery date messages across multiple stages of the purchasing journey. By displaying these messages on product, cart, checkout, thank-you pages, and even in emails, the app minimizes customer inquiries about shipping dates and streamlines communication. With support for 28 languages, including Chinese and English, and availability in multiple countries, it caters to a global audience. The app allows businesses to tailor the shipping date calculation based on various factors, such as public holidays, working days, cutoff times, products, collections, countries, and shipping methods, all without the need for coding skills. Additionally, DH: Estimated Delivery Date offers multiple visual types for messages to align with different brand aesthetics and includes a countdown timer feature to create urgency and boost sales. This app is a powerful tool for any e-commerce store looking to optimize its shipping information process and improve the overall shopping experience for customers.

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Countdown timer

Supports multiple shipping methods

Accounts for public holidays

Display delivery estimates

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QuickGift: Better Receipts

$12.99-$149.99 / Month

8.2

2 Reviews

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Print gift receipts for select items in the customer's cart. Show more

QuickGift Receipts is a user-friendly app designed for Shopify POS users, enabling seamless checkout with its ability to print gift receipts for selected items in a customer's cart. With this extension, there's no longer a need to separate personal and gift items into two different transactions, ensuring a smooth and efficient shopping experience. The app is easy to integrate, taking less than five minutes to set up, making it a quick enhancement to your existing workflow. QuickGift allows you to choose specific items for gift receipts while maintaining the option to print traditional full gift receipts as needed. By streamlining the checkout process, QuickGift Receipts boosts customer satisfaction and operational efficiency. Whether you're handling holiday rushes or everyday transactions, this app delivers convenient and flexible solutions for modern retail environments.

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Quick integration

Simplified checkout

Selective receipts

Backwards compatible

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 256 Apps

TPM Weightify

nudgem

Lixsa.ai ‑ AI Sales Agent

Eva

SupportReply

Hulk NPS Post Purchase Survey

Calvine

CheckoutStride

Vista Checkout & Order Limits

NutimaReturn: Easy Return

Milople Size Chart

Lux - E-Mail Support AI

Assembled

Deshi Fulfillment

XPay by XStak

Nova Chatbot

LocateIt

Ultimate Speed Booster Plus

DH: Estimated Delivery Date

QuickGift: Better Receipts