Shopify Customer satisfaction apps 2025

Mega Size Chart Button

$2.5-$2.99 / Month

8.2

10 Reviews

Pop-up size chart button for accurate customer sizing Show more

Mega Size Chart Button is a must-have app for apparel stores, designed to enhance the shopping experience by adding an interactive pop-up size chart button to product pages. This tool is incredibly easy to install and customize, ensuring it blends seamlessly with your store's design for a cohesive look and feel. With clear and detailed size information presented in a pop-up, customers can make informed purchasing decisions, which helps reduce size-related returns and improves customer satisfaction. The app offers flexibility with options for text table or image pop-ups, providing precise control over size chart content. Despite its robust functionality, Mega Size Chart Button is lightweight and SEO-friendly, ensuring your store's performance and speed remain optimal. By integrating this essential tool, apparel retailers can create a more reliable and user-friendly shopping environment, ultimately boosting buyer confidence and satisfaction.

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Customizable design

Seamless integration

Easy installation

Performance-friendly

Pop-up size chart

Interactive pop-up

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OrderEditing ‑ Qtane

$14.99 / Month

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Easily manage and edit orders post-purchase for happier customers. Show more

OrderEdit - Qtane is a robust app designed to simplify order management by empowering customers to make post-purchase changes with ease. With this app, customers can update shipping addresses, modify products or quantities, and upgrade to faster shipping options without needing to cancel the entire order. This flexibility reduces the volume of support tickets, thereby saving significant time for your team and enhancing overall customer satisfaction. Ideal for businesses looking to streamline operations and minimize cancellations, OrderEdit - Qtane ensures a smooth and seamless post-purchase experience. The app also allows customers to add new items to existing orders and update gift messages, further enhancing their shopping experience. By keeping your customers happy with these flexible options, you can focus on what really matters: growing your store.

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Upsell recommendations

Add gift message

Update shipping info

Order modifications

Self-order edits

Modify products

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KitchenKit

$50 / Month

(1/5)

1 Reviews

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Restaurant POS Solution Show more

KitchenKit is a powerful application designed to enhance operational efficiency for restaurants, cafes, and bars. It offers streamlined menu management and order customization, ensuring that complex orders and special requests are easily handled with minimal errors. KitchenKit provides a real-time kitchen view, allowing staff to monitor order status and prep speed, thus improving accuracy and customer service. The app optimizes communication and workflow within the kitchen, leading to a better dining experience and increased customer satisfaction. Seamlessly integrating with Shopify POS, KitchenKit ensures a cohesive and simplified operation process. Users can easily create and manage menu items, categories, and modifiers, giving them complete control over their offerings. With its user-friendly design, KitchenKit makes navigation and operations straightforward for all staff members, thereby enhancing overall efficiency.

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Order customization

Workflow optimization

Streamlined operations

Error reduction

Customer satisfaction

Order accuracy

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Assurify Shipping Protection

9.1

2 Reviews

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Manage Refund, Return or Replace easily with Assurify Show more

Assurify Shipping Insurance app streamlines your shipping protection process by eliminating the need for third-party insurers. Effortlessly set up within your store backend, the app features an integrated dashboard that allows you to easily configure and apply assurance fees directly to your customers’ carts. Simplified management panels ensure seamless handling of refund, replacement, or return requests, enhancing operational efficiency. By offsetting losses from lost, damaged, or returned items, the app helps boost revenue and elevate customer satisfaction. Users benefit from an intuitive and secure portal, enabling easy claims handling with one-click customer submissions. The Assurify Resolution Portal further enhances customer service by providing an efficient platform for issue reporting and resolution. With Assurify, enjoy peace of mind and streamlined shipping insurance management.

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Easy setup

Integrated dashboard

Return handling

Refund management

Assurance fee management

Replace requests

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MeroxIO Build‑Your‑Own‑Box

$9.99 / Month

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Customize Product Bundles at Fixed, Discounted Prices. Show more

MeroxIO Build-Your-Own-Box (BYOB) is an innovative app designed to help retailers create personalized product boxes that cater to individual customer preferences. This app transforms the shopping experience by allowing users to effortlessly select and combine products from a curated range, making it an ideal tool for boosting customer satisfaction and increasing sales. With BYOB, retailers can appeal to a diverse customer base, nurturing loyalty and encouraging repeat purchases. The app features an intuitive interface that simplifies inventory management and marketing tasks, reducing operational complexities for retailers. It also provides the flexibility to set custom prices for each box, ensuring profitability while offering customers unique value. BYOB is an essential tool for retailers who wish to offer an engaging and personalized shopping experience.

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User-friendly interface

Customizable product selection

Flexible box pricing

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RightAway Marketing & Helpdesk

$59-$199 / Month

8.2

1 Reviews

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Optimize Shopify engagement with automated WhatsApp marketing and support. Show more

RightAway Marketing & Helpdesk is a comprehensive WhatsApp marketing solution designed specifically for Shopify merchants seeking to streamline and enhance customer engagement. With RightAway, businesses can effortlessly run automated and personalized campaigns aimed at boosting sales and improving customer satisfaction. This all-in-one platform simplifies the management of key customer interactions, including abandoned cart reminders, order confirmations, promotional broadcasts, and customer support, all through the popular communication channel of WhatsApp. By automating these processes, RightAway not only improves customer engagement but also helps reduce non-delivery rates (NDRs) and fraud through cash on delivery (COD) confirmations. Additionally, the app offers an omnichannel inbox, seamlessly integrating WhatsApp, Email, and Instagram, which allows for efficient customer service management across multiple platforms. Whether for small brands or large enterprises, RightAway is a powerful tool for enhancing conversion rates and building stronger customer relationships.

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Automated campaigns

Personalized broadcasts

Omnichannel inbox

Cart recovery messages

Order tracking notifications

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Clever Cart AI

$4.99 / Month

Easily add size charts to your products. Show more

Clever Cart AI is a powerful Shopify app designed for merchants who sell size-dependent products such as clothing and footwear. It transforms the often complex process of size chart creation into an easy task, courtesy of its intuitive WYSIWYG user interface. With Clever Cart AI, merchants can effortlessly design customized size charts and integrate them seamlessly with their Shopify themes. This app allows for managing size charts across multiple products, ensuring consistency and saving merchants valuable time. By offering accurate size guidance, it enhances the shopping experience, reduces the likelihood of returns, and bolsters customer satisfaction. Streamline your store operations and boost sales by providing precise size information with the help of Clever Cart AI.

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Seamless shopify integration

Effortless size chart creation

Multi-product management

Kpostcode Korea Address Lookup

$10 / Month

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Enable seamless Korean address and postcode lookup at checkout Show more

Kpostcode Korea Address Lookup is an essential tool designed to streamline the checkout process for businesses operating in South Korea. By leveraging the official Korean government’s address lookup API, it ensures accurate address and postcode retrieval, thereby reducing cart abandonment rates and enhancing customer satisfaction. This app is crucial for merchants aiming to provide a fast, reliable, and smooth checkout experience, ultimately building greater customer trust. It integrates seamlessly with Checkout Extensibility, offering enhanced verification of address information and supporting efficient business operations. Additionally, the customisable widget allows the app to match the branding of merchants, providing uniformity and consistency in user experience. With Kpostcode Korea Address Lookup, businesses can expect improvements in order accuracy and overall checkout performance, making it a powerful addition to any South Korean e-commerce platform.

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Customizable widget

Seamless checkout

Cart abandonment reduction

Checkout extensibility

Improved satisfaction

Accurate lookup

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CustomShip

7.9

36 Reviews

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Take control of your shipping costs Show more

CustomShip is a user-friendly shipping rate management application designed specifically for Shopify stores. The app empowers store owners to create customized shipping rates tailored to each geographic zone, product collection, or individual product. By offering promotional shipping rates, CustomShip helps businesses drive sales while boosting customer satisfaction and maintaining accurate pricing for optimal profit margins. This tool allows for easy adjustments of rates to align with evolving business needs and fluctuating shipping costs. With the ability to map pricing based on geographic location and order details, store owners can manage their shipping strategies with precision and confidence. CustomShip supports strategic promotions tied to purchase quantities or order values, ensuring a seamless blend of competitiveness and profitability.

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Custom shipping rates

Promotional shipping rates

Product-based rates

Zone-specific rates

Collection-based rates

Adjustable based on needs

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ShipScout - A/B Test Shipping

$49-$99 / Month

7.1

31 Reviews

Find your most profitable free shipping thresholds & rates Show more

ShipScout is a powerful tool for merchants looking to optimize their shipping strategies through A/B testing. By experimenting with different shipping rates and free shipping thresholds, businesses can identify the most effective pricing mechanisms to boost conversion rates and improve customer satisfaction. The app offers the flexibility to customize site elements to display variant-specific data tailored to each visitor, increasing the likelihood of conversion. Users can monitor real-time results on an intuitive dashboard, enabling quick adjustments and optimizations to maximize profit. In addition to providing CSV exports for detailed analysis, ShipScout integrates seamlessly with the official Shopify carrier services API, ensuring minimal impact on site speed. Whether testing flat rates or free shipping offers, ShipScout empowers merchants to find the most lucrative shipping solutions for their business.

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Real-time results

Dashboard analytics

Customizable components

Free shipping thresholds

Test shipping rates

Csv exports

Propair ‑ Extended Warranty

(1/5)

1 Reviews

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Manage orders, get profits with custom furniture warranties. Show more

Propair ‑ Furniture Warranty is a specialized app designed by experienced furniture sellers to streamline the often complex and costly process of handling warranty claims. After selling millions of pieces of furniture online and encountering numerous challenges with warranty claims and damaged items, the creators developed Propair to address these pain points efficiently. The app offers a perfected approach that not only enhances customer satisfaction but also transforms warranty claims from a financial drain into a potential revenue stream. Furniture businesses can opt to manage claims independently using Propair’s tools or leverage the app's services to manage claims on their behalf. It provides complete control over warranty packages, allowing businesses to tailor them to their specific needs. Propair empowers furniture sellers with the necessary tools to handle post-sale support seamlessly, ultimately improving both customer relationships and the bottom line.

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Manage orders

Custom warranties

Handle claims

Control packages

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Customer.guru Net Promoter NPS

$50-$250 / Month

7.7

195 Reviews

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Survey Net Promoter Score, get testimonials & product reviews Show more

Customer.guru Net Promoter NPS is a powerful tool designed to help businesses understand customer satisfaction on a deeper level. With this app, you can analyze customer sentiment based on various factors such as the products they ordered, the timing of their first purchase (e.g., during holiday sales like Christmas or Black Friday), their purchase frequency, and geographic location. Uncover hidden trends in customer opinions to tailor your business strategies accordingly. The app is designed for ease of use, with a quick 30-second installation process. Benefit from increased survey participation through intelligent follow-up features, and showcase positive feedback by embedding testimonials and reviews directly on your platforms. Customer.guru Net Promoter NPS is an essential solution for businesses seeking to enhance customer engagement and satisfaction.

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Quick installation

Embed testimonials

Segmented satisfaction tracking

Product-based satisfaction analysis

Time-specific feedback

Order-frequency insights

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Big Bear Customizations

Personalize products with custom text and image file upload Show more

Big Bear Customizations is an innovative app designed specifically for storefront owners, offering seamless integration of customization features for a diverse range of products. It allows customers to effortlessly upload images and personalize text, making the creation of custom signage, apparel, and promotional items both easy and error-free. By streamlining the order process and reducing overhead costs, the app not only enhances customer satisfaction but also boosts sales and customer retention. With features like drag-and-drop image uploads and intuitive text personalization, Big Bear Customizations ensures precise and accurate customization for all customer needs, be it event banners or branded merchandise. The app further streamlines order management by saving all custom text and uploaded files directly to the orders page, minimizing mistakes and maximizing efficiency for storefront owners.

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Drag-and-drop upload

Custom text input

Order customization tracking

Easy Upsell

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Frequent Bundles and Addons Show more

Easy Upsell is a powerful e-commerce tool designed to transform how merchants handle product recommendations and upselling. By seamlessly integrating related products, the app enables one-click transactions, enhancing both the customer's shopping experience and the merchant's sales efficiency. This unique capability not only boosts revenue but also increases customer satisfaction by offering personalized product suggestions. It eliminates the tedious process of manual recommendation, saving time and allowing businesses to operate more efficiently. Key features include the ability to easily pair products, integrate smooth add-ons, and customize bundles, catering to the specific needs of each merchant. With Easy Upsell, businesses can focus on growth and customer delight, knowing their sales operations are optimized and streamlined.

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Customize bundles

Pair products easily

Smooth add-ons

One-click transactions

Effortless upsell

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Lux - E-Mail Support AI

$19.9-$199 / Month

8.2

27 Reviews

AI-Powered Email Support for E-commerce Success Show more

Lux ‑ Customer Support AI is an innovative app designed to streamline your store's customer service operations effortlessly. By using advanced AI, Lux generates accurate responses to customer inquiries even while you’re asleep, ensuring your customers are never left waiting. The app automatically categorizes and prioritizes tickets based on importance, allowing you to focus on high-priority issues first. Customization is at your fingertips, giving you the flexibility to tailor responses according to your unique shipping policies, refund policies, product specifics, and promotional offers. This personalized approach not only reduces your workload and employee costs but also significantly cuts down on response times, enhancing customer satisfaction and loyalty. With Lux, managing customer support becomes as simple as reviewing and sending pre-crafted replies when you start your day. Embrace a new level of efficiency in customer service with Lux ‑ Customer Support AI.

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Customizable settings

Automated replies

Priority sorting

Reduced workload

Auto-categorization

Fast response time

DoubleTick WhatsApp Sales CRM

(2.4/5)

2 Reviews

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Official WhatsApp Business API on Mobile. Sales Enablement! Show more

DoubleTick WhatsApp Sales CRM revolutionizes customer engagement by seamlessly integrating WhatsApp into your store operations. This app delivers personalized notifications to elevate customer interaction, helping to boost your sales. Utilize the WhatsApp chatbot widget to engage with customers in real-time, providing an interactive shopping experience. The app sends timely reminders for abandoned carts and notifications upon order completion and fulfillment, ensuring your customers are kept informed every step of the way. Moreover, it facilitates post-purchase follow-ups, improving customer satisfaction and fostering brand loyalty. With DoubleTick, maximize conversions with a streamlined communication strategy and enjoy increased customer retention through enhanced engagement.

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Abandoned cart notifications

Whatsapp chatbot widget

Order completion notifications

Order fulfillment notifications

Post-purchase follow-up

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Atlas Options And Redirections

$10 / Month

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Create dynamic product options and simplify redirections for better shopping experiences. Show more

Atlas Options And Redirections is a powerful app designed to streamline product management for online merchants offering customizable products or multiple variations. This app enables the creation of dynamic product options, allowing for enhanced customization and personalization. It seamlessly redirects customers to the appropriate product pages, simplifying their browsing experience and ensuring they find exactly what they're looking for. With its user-friendly interface, merchants can effortlessly manage product variations and redirections, saving time and enhancing operational efficiency. By guiding customers to their desired products more effectively, the app helps increase customer satisfaction and boost sales. Ideal for stores seeking a flexible solution, Atlas Options And Redirections enhances both product customization and navigation, making it a must-have tool for any merchant looking to improve their online shopping experience.

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Flexible navigation

Dynamic product options

Seamless redirections

Customizable dropdowns

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Thankful

AI automation for customer service platforms Show more

Thankful is an innovative customer service solution designed to empower brands with tools that enhance efficiency, quality, and revenue. By providing full control over its comprehensive suite of technologies, Thankful enables businesses to effectively scale their services, ensuring increased customer satisfaction and retention. This platform not only helps in driving revenue but also significantly reduces customer churn, wait times, and agent fatigue. Thankful integrates advanced AI capabilities to automate and resolve customer inquiries swiftly, enhancing the overall service experience. Its AI Agent offers seamless automation within helpdesks, while Agent Assist boosts human agent efficiency with AI-driven insights. Additionally, Thankful leverages Generative AI, including ChatGPT, to deliver personalized and empathetic responses, ensuring every customer interaction is meaningful and engaging.

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Generative ai

Ai agent

Agent assist

Cheerlink AI Chatbot and Email

$26-$132 / Month

7.2

9 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Uva Fleet

7.2

3 Reviews

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Uva! Optimize your operations with seamless delivery Show more

Uva Fleet is an innovative delivery solution specifically designed for Shopify merchants, providing seamless integration and reliable delivery services. The app is perfect for various industries, offering access to an extensive fleet network that ensures timely order deliveries, leading to improved customer satisfaction. With Uva Fleet, merchants can customize delivery options to meet their specific needs, making it a versatile tool for streamlining operations. Real-time tracking features allow both merchants and customers to receive live updates on the status of deliveries, enhancing transparency and communication. By focusing on efficient delivery management, Uva Fleet empowers businesses to concentrate on growth and customer engagement. Its easy integration with Shopify makes managing logistics straightforward and hassle-free, positioning it as an all-in-one solution for fast and convenient deliveries.

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Easy integration

Real-time tracking

Extensive fleet

Customizable delivery

Timely deliveries

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Shopify Customer satisfaction apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 224 Apps

Mega Size Chart Button

OrderEditing ‑ Qtane

KitchenKit

Assurify Shipping Protection

MeroxIO Build‑Your‑Own‑Box

RightAway Marketing & Helpdesk

Clever Cart AI

Kpostcode Korea Address Lookup

CustomShip

ShipScout - A/B Test Shipping

Propair ‑ Extended Warranty

Customer.guru Net Promoter NPS

Big Bear Customizations

Easy Upsell

Lux - E-Mail Support AI

DoubleTick WhatsApp Sales CRM

Atlas Options And Redirections

Thankful

Cheerlink AI Chatbot and Email

Uva Fleet