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Garam: Sales ChatBot&LiveChat logo

Garam: Sales ChatBot&LiveChat

Develop by Shopify
Free plan available

Live Chat, AI Copilot for customer support

Live chat
Ai chatbot
Inbox management
Ai training

About Garam: Sales ChatBot&LiveChat

Launched Aug 29, 2024

Categories

Built by Shopify

Zotabox: All in One Marketing. logo
(152 Reviews)
$12.99-$79.99 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Easy popups, banners, upsell tool, header bar to boost sales...

Description

Talk with every single visitor. With Garam AI, interacts with customers like an offline store agent.

Garam is an AI-powered customer engagement service designed to enhance the shopping experience. When customers visit, Garam assists by answering product-related questions and recommending items tailored to their preferences. For shop owners, Garam is easy to use and requires no complex setup. If Garam needs additional information about a product, it will simply ask the shop owner. Additionally, Garam analyzes conversations with customers, providing valuable insights into customer interest.

Garam is an AI-powered customer engagement service designed to enhance the shopping experience. When customers visit, Garam assists by answering product-related questions and recommending items tailored to their preferences. For shop owners, Garam is easy to use and requires no complex setup. If Garam needs additional information about a product, it will simply ask the shop owner. Additionally, Garam analyzes conversations with customers, providing valuable insights into customer interest. more
  • Garam AI will understand your shopping mall and answer customer inquiries.
  • Shop owner can intervene conversation between customer and AI agent by LiveChat
  • Garam AI will actively talk to visitors for marketing and sales.
  • Garam AI will analyze conversations with customers and provide insight to user.

Pros

  • Lightweight solution tailored for Shopify users
  • Real-time live chat enables instant customer engagement
  • AI-driven chatbot responds to common questions, saving time
  • Helps in enhancing customer satisfaction and driving sales
  • Customizable AI training for on-brand interactions
  • Open and close inbox system for organized conversation management

Cons

  • Limited to just Shopify users; not universal
  • No mentioned integrations with other customer service platforms
  • Potential limitations in the AI chatbot's ability to handle complex queries
  • User dependency on continuous AI training for accuracy
  • No detailed information about data security and privacy measures
  • May require initial setup time to customize and train the AI system

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