7.9
Tracktor Order Tracking logo

Tracktor Order Tracking

Develop by ShopPad Inc.

$8.99-$99

/ Month
Free plan available 7 Days Free Trial

Track order lookup, add custom order statuses, and more!

Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
3d interactive map
738 Reviews
7.9

About Tracktor Order Tracking

Built by ShopPad Inc.

Email :

[email protected]

Address

548 Market St #91031, San Francisco, CA, 94104, US

Website Privacy policy Tutorial FAQ Document
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Introduction Video

Description

Add real-time order tracking, custom statuses, and package lookup to your store.

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,500+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers!

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,500+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers! more
  • Track orders across the globe with over 1,500 integrated carriers
  • Empowering your customers help themselves and prevent "WISMO" calls
  • Trigger email/SMS notifications when a package is out for delivery or arrives
  • Manage what customers see with your branded tracking page
  • Access timely tracking insights with a 3D interactive map of all order locations

Pros

  • Track orders across the globe with over 1,500 integrated carriers
  • Increases customer satisfaction and lowers support costs by preventing 'WISMO' calls
  • Empowers customers to track their own orders and reduces the need for customer support
  • Trigger email/SMS notifications when a package is out for delivery or arrives, keeping customers informed
  • Manage what customers see with a branded tracking page, enhancing the brand experience
  • Access timely tracking insights with a 3D interactive map of all order locations
  • Fully customizable features allow for creativity and flexibility in customer experience

Cons

  • Can be complex to set up due to the extensive customization options
  • Might require ongoing maintenance to keep up with the latest carrier integrations and updates
  • Depending on the scale of usage, could potentially incur additional costs related to SMS/email notifications and customization

Top Helpful Reviews

View all reviews

Olveno

Nov 22, 2024  on Shopify

bonjour j'ai installe l'appli seulement pour l'essai gratuit , y'aurait-il un moyen d'avoir un remboursement svp?

Metashot.in

Oct 28, 2024  on Shopify

Does exactly what I need and more. Pricing is reasonable compared to a few others I checked - Simple easy to use order status page that customers can self serve and view their shipment details. I was also able to integrate the order status link in the fulfilment email which goes to customers. - Fulfillments and status page lets us quickly glance through and see if any orders haven't been delivered. A good way to check for follow ups and escalations with the delivery partner - Mission control also gives a nice view of average delivery speed and where there have been exceptions

Retail Galore Store

Aug 22, 2024  on Shopify

My sales are very slow for the moment at Retail Galore Store Shop, BUT, I can say that the Tracktor app is working beautifully and is my top choice for order tracking. It has a very attractive, beautiful appearance on my site and works really well! Customers are very happy with it as am I.

Bashtags

Nov 27, 2023  on Shopify

This app is very useful for my store and saves me lots of time answering WISMO emails. My store sells customized pet id tags and lead time is 1-2 weeks so more often than not customers may want to know how long it is before the order is ready to ship. It allows me to create a number of statuses between 'order received' and 'order ready' so customers can keep track on the progress. Their customer support team were also very quick to respond to my request for help with configuring the app.

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