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Jotform AI Chatbot & Live Chat logo

Jotform AI Chatbot & Live Chat

Develop by Jotform Inc.

$39-$129

/ Month
Free plan available

"Instant support with AI: Boost efficiency and customer satisfaction effortlessly."

Shopify integration
Personalized assistance
Ai-powered chatbots
Custom workflows
Omnichannel support
Instant responses
Smart automation
Real-time assistance
24-7 customer support

About Jotform AI Chatbot & Live Chat

Launched Apr 15, 2025

Categories

Built by Jotform Inc.

ZB: WhatsApp & Messenger Chat logo
(16 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

AI chatbot & live chat to improve customer service efficiency and conversion

Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support. more
  • AI chatbots provide real-time, personalized assistance on products and policies.
  • Shopify integration keeps product and order details updated — no coding needed.
  • Smart automation handles inquiries, guides purchases, and recommends products.
  • Provide customer support over chat and voice calls with human-like AI responses.
  • Custom workflows integrate with Google Calendar, Slack, and more for efficiency.

Pros

  • 24/7 customer support with AI-powered chatbots.
  • Instant, accurate responses for common queries like orders, shipping, and product details.
  • Automation of inquiries enhances efficiency and customer satisfaction.
  • Chatbot improves its responses based on customer interactions.
  • Ability to test and fine-tune the chatbot for optimal performance before going live.
  • Provides real-time, personalized assistance on products and policies.
  • Integration with Shopify for updated product and order details without the need for coding.
  • Smart automation guides purchases and recommends products.
  • Omnichannel support with human-like AI responses, managing chat, web, and phone.
  • Custom workflows integrate with tools like Google Calendar and Slack for increased efficiency.

Cons

  • Initial setup and training may require time for optimal chatbot performance.
  • Dependence on AI may not cover complex or nuanced customer queries effectively.
  • Over-reliance on automation might reduce the human touch in customer interactions.

Top Helpful Reviews

Plastic Solutions (Aldridge) Ltd

Jul 02, 2025  on Shopify

Brilliant app and top-notch support, couldn’t be happier Can’t fault the Jotform App or the team behind it - absolutely spot on. It was incredibly easy to integrate with Shopify, and everything worked seamlessly right from the start. Training the AI bot is refreshingly straightforward. No faffing about with complicated flows or hours of setup like some others, it just works. The interface is clean, intuitive, and genuinely user-friendly. A proper plug-and-play solution for anyone looking to add AI to their store. A full 5-star experience, great app, great people. Highly recommended.

GoutandYou.com

Jul 01, 2025  on Shopify

I love Jotform, so far so good!! I have lots of content on my website and visitors ask questions and it provides smart comprehensive answers leaving them happy and saying "thank you"! It also does a great job answering all queries related to customer orders on my Shopify store and that leaves me with more time to do other stuff! Essential tool for any online business.

My Store

Jun 27, 2025  on Shopify

It was a great experience. I enjoyed every bit of it. It is user-friendly and very flexible. I love the fact that I am able to customize and train my AI chatbot to my taste.

My Store

Jun 26, 2025  on Shopify

This Shopify Jotform app is very convenient and easy to use, with great features all over the app, you can easily search for anything you find confusing with the help of the AI chatbox.

FARMISTORE

May 23, 2025  on Shopify

The chatbot was very easy to use and customize. It come up with default configuration that help up deploy the chatbot quickly

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