Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. Jotform AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support.

• AI chatbots provide real-time, personalized assistance on products and policies.
• Shopify integration keeps product and order details updated — no coding needed.
• Smart automation handles inquiries, guides purchases, and recommends products.
• Provide customer support over chat and voice calls with human-like AI responses.
• Custom workflows integrate with Google Calendar, Slack, and more for efficiency.

Create AI-powered or template-based product recommendation quizzes for Shopify. Build a product finder that asks personalized questions, maps shopper answers to products based on their answers, and shows tailored recommendations. Deliver a personalized shopping experience with a customizable quiz builder. Use built-in analytics to review quiz performance, optimize quiz funnel paths, and support upsell and cross-sell journeys for every shopper. Track your AOV, revenue, and conversions for growth.

• Generate a personalized product recommender quiz with AI for higher conversion.
• Flexible inline section or pop-up quiz placement for any store layout design.
• Elevate AOV with customized Smart Bundle, upsell and cross-sell suggestions.
• Turn visitors into customers with a conversational product recommendation quiz.
• Improve product discovery with AI Quiz. Match every product to the customer.

Jotform helps Shopify merchants collect customer information, feedback, leads, orders, and requests with customizable forms and surveys. Build forms without code, embed them in your store, use conditional logic and prefilled fields, accept uploads and payments, and manage submissions in one place. Automate follow-up, create documents, collect e-signatures, and use AI-powered workflows to turn responses into completed business processes.

• Embed custom forms and surveys directly into your storefront without coding
• Collect orders, payments, leads, feedback, and customer requests in one place
• Build smart forms with conditional logic, prefilled fields, and file uploads
• Automate follow-ups, approvals, documents, and e-signatures after submissions
• Use AI Agents to answer questions, capture data, and support customer workflows