The "Jotform AI Chatbot & Live Chat" app has received overwhelmingly positive feedback from merchants. Users are particularly impressed by its seamless integration with Shopify, ease of use, and intuitive interface. The app is praised for simplifying the customer support process by providing comprehensive responses, thereby enhancing customer satisfaction and freeing up time for other tasks.
Overall, the "Jotform AI Chatbot & Live Chat" app is highly recommended for online businesses looking to enhance customer interaction through AI. Its strong set of features, easy setup, and reliability make it an essential tool, despite minor concerns regarding initial usability for a few users.