Today i updated the app and it would load, i went on the online chat and within seconds i had Eva helping me and she was very helpful and had the issue sorted in a minute or 2. thank you Eva for your help today, best customer service and quick and friendly. have a good day.

Great app! been using it for about 3 years and have never had an issue, Customer support works great and they respond very fast. whenever you want to ask any questions or have any concerns they're always there for you.

It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.

Great app - does what it's supposed to do. Working fine and the support is responding quick, fixing issues in no time :)

We had a great experience working with the team behind this app. We approached them with a custom feature request. We needed a way to be notified when any product in our store reached zero stock so we could ensure our pre-order messaging stayed accurate and aligned with our upcoming stock arrivals. This wasn’t something the app supported natively, but the team didn’t hesitate to step in and build a tailored solution specifically for us. They suggested a practical and efficient alternative to real-time notifications a daily email report summarizing all products that had gone out of stock and it was exactly what we needed. They even scheduled it to arrive at 8 am NZT, which fits perfectly into our daily workflow. From start to finish, the communication was clear, helpful, and collaborative. They kept us updated, asked the right questions, and delivered the solution quickly. It’s clear they genuinely care about their users and are willing to go above and beyond to make the app work for specific business needs. Highly recommend them to anyone looking not only for a great app but also for a team that truly supports and adapts to their users.

私のつたない英語にたいしても、素早く丁寧に対応してくれました。 上手く機能しない場合は問い合わせればすぐに対応してもらえます。 ・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。 ・shopify側が出すカートの表示を消してもらいました。 これからもよろしくお願いします。

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it. The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out. The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference. Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!

Brilliant, friendly and fast-acting support. This app is the best I've found for pre-orders, allowing customisation and offering a fair pricing model. Would recommend!

AMAZING App. PreOrder Wolf provides the perfect solution to capture sales while waiting for my next restock shipments to arrive. It also enables me to communicate order status updates effectively with my customers. The support team is extremely helpful and friendly to work with. On one occasion, we received assistance from the founder, which speaks huge volumes about their dedication to helping their customers.

Il team ha risposto prontamente e mi ha assicurato che avrebbero fatto del loro meglio per soddisfare la mia richiesta. Hanno aggiornato rapidamente la formattazione del testo per renderlo più prominente e visivamente accattivante sulla pagina. Mi hanno anche seguito per assicurarsi che tutto fosse come previsto e che i cambiamenti fossero in linea con la mia visione. Ciò che più mi ha colpito è stata la loro attenzione ai dettagli e lo sforzo genuino che hanno messo nel comprendere le mie esigenze. Non si sono limitati a dire cosa non era possibile, ma hanno lavorato attivamente per fornire la soluzione migliore. Questo livello di dedizione alla soddisfazione del cliente è raro e altamente encomiabile. Durante l'intero processo, la loro comunicazione è stata chiara, professionale e incredibilmente amichevole. Mi hanno fatto sentire apprezzato come cliente, assicurandomi che le mie preoccupazioni fossero affrontate in modo tempestivo ed efficace. Se stai cercando un team che ascolti il tuo feedback, si impegni a soddisfare le tue esigenze e fornisca un servizio eccezionale, consiglio vivamente questa app e il suo team di supporto. Il loro impegno nel fornire cure premurose e personalizzate li distingue. Grazie, Eva e il team, per essere andati oltre! Hai guadagnato un cliente fedele.