Simply awesome! I had a small issue, started a chat, and it was fixed within 5 minutes. Great customer service!

THe customer service was great. I wish there were more custom making options (aesthetically). But it is functional and great.

Exceptional customer service! Alina was incredibly helpful, quickly resolving my issue by updating the theme and button selector to match my store perfectly. She kept me informed throughout the process and made sure everything was working smoothly before signing off. The support was fast, professional, and friendly. Highly recommend this app and their amazing team! Thank you, Alina!

Pretty buggy to set up. Functionally seems to work to change button to pre-order when inventory runs out, but setting up styles is a mess.

Fast and easy to setup! With my product launch coming up on 6-days and many challenges we had to overcome to get to this point, saving time and brain energy with this app was a blessing! Love the specs of the free plan, that is exactly what we needed for this launch!

I have used this app for 3 years on and off when I need to do a pre order. This time when trying to use it the pre order function did not display on my store which I understand happens with various themes. I contacted support who for the first 2 days just kept refreshing the app and asking me to wait. It still didn't fix the problem. For 4 more days now support keep telling me to wait as the tech team are reviewing the issue. I have not had an update on the issue in days. The support is poor for this app and I do not write this likely as I have never had a problem with the app before. I am left with no option but to uninstall this app and use another one available.

It's working on the customers end and that's good enough for me! Some minor hiccups but so far so good. The support chat was actually helpful.

Great Customer service. I had an issue with images not showing properly. It was solved quickly and professionally. Love it!

We’ve been using this app consistently for some time now, and it has been a fantastic tool for setting up a proper preorder system. Like any system, we’ve encountered a few issues and bugs along the way, but I must say the Preorder App team has been absolutely wonderful. They’re always quick to respond and have gone above and beyond to provide the help we needed, making the resolution process smooth and stress-free.

Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!