We've had a great experience using PreOrder Globo! The support team was super helpful and quick to respond when we had trouble with the mixed cart warning. Thanks to their help, everything is working perfectly now — including Japanese translation. Highly recommended for stores handling both pre-order and in-stock items.

Great app for collecting pre-orders and customer service, but be aware of Quick Add function on your store. It doesn't sync through with the app as pre-ordered product.

Rosie me ha atendido fenomenal, la app es bastante intuitiva y con ayuda extra ha sido muy fácil!:)

We recommend this app, which offers everything you need. Customer service is very responsive and assists us with all our requests.

Globo Pre‑Order m'a apporté tout ce dont il me manquait. L’application est simple à configurer et parfaitement intégrée à mon thème Shopify (Zest). La personnalisation des messages est un vrai plus, et le support client est réactif et professionnel. Grâce à Globo, j'ai pu mettre en place très rapidement une période de précommande. Un vrai allié pour notre marque de joaillerie Adelmire !

This app broke the pricing on my product page and they refuse to do anything about it. Horrible customer service, horrible app.

I am yet to use this App and still currently in test phase however the support so far from Rosie has been amazing! Very happy to assist and customise if necessary!

Rosie and the Globo team were lifesavers! They responded promptly and resolved a pre-order pricing issue. They then went out their way to resolve an cart editing issue that was being caused by the shopify theme itself. The went above and beyond. Thank you!

We've started using PreOrder Globo to launch a few new products on pre-sale and it’s working really well so far. It's a great way for us to test interest before committing to stock. I had a few teething issues with setup, but Rosie from customer support was super helpful and quick to respond. She guided me through everything and even helped make sure it was working correctly on our live theme. Great support and a really useful app!

We’ve been using the PreOrder app by Globo and are absolutely thrilled with the support team behind it. It does exactly what we need it to do and has helped us manage demand without the usual headaches that come with preorders. But what really stood out was the incredible support from Iris, Gemma, and Rosie — they were absolute lifesavers. Super responsive, incredibly knowledgeable, and just genuinely helpful at every step. We couldn’t have done it without them — they made the setup smooth, sorted every one of our (many!) questions, and helped us get everything working exactly how we wanted. Big thanks to the wider Globo team too — every interaction has been friendly, fast, and effective. Honestly, if you’re on the fence, don’t be. The app works great and the team behind it makes it even better. Highly recommend!