ヘレンさんがサポートしてくれました。コード調整とそれの明示までしてくれて助かりました。

We have been using this app for years and it worked perfectly well. They have recently done an update and it has completely failed us on multiple fronts at our busiest time of year. Overselling pre-order, disappearing notify button (loss of waitlist), changed settings that have impacted display and functionality, and a very confusing and unclear back-end.

This is the best pre-order app that we have ever used. It has all of the options that we need and works perfectly. We had some questions and a custom request and Rosie was able to do it in minutes. Highly recommend! Support is attentive and fast.

We had installed the PreOrder App and ran into some challenges with implementation, then the plugin offered a chat support option. I never expect much from support, but this was different! Helen was a legend and helped me to fix the issue and get going with my PreOrders super fast! An experience like that set a very good start and knowing that there are some amazing people on the other end willing to help! Thanks Helen and thanks Globo for this amzing experience!

特定の日付からの予約注文を指定し、予約日までのカウントダウンを設定していたのですがその表示ができずチャットサポートを利用しました。 アプリに詳しくなくても翻訳の日本語対応が可能なチャットがあり、担当のヘレンさんにスムーズにご対応いただき大変助かりました。 ありがとうございました。

We have been using this app for a long time. And we love it! Their support team is also always very fast and helpful. Would 100% recommend!

Been using this app now for five months, at first only the back in stock notifications. However, we were configuring our first presale product range release tonight and encountered a small issue with our theme. Connected with Helen via chat and within a couple of hours the problem was completely resolved. Thank you for your prompt attention, Helen. The app is easy to use and understand and it gives us greater confidence in the app when the team provide such great support.

Rosie is the super customer support!!! She attended my issue instantly and it got fixed within 5 minutes. Absolutely saved my day!

The app's UX/UI was intuitive, making it easy to use, and the customer support was quick and great. They even adjusted the size of the coming soon countdown widget immediately.

Excellent app AND support. I installed the app, needed a few features customized to allow for a smoother customer experience on my website and it was all resolved within a few minutes. Highly recommend.

It's a great app and the reps are quick and knowledgeable!!!! Rosie helped me in great detail and im beyond grateful for her courtesy and professionalism!!!!!

sehr toller service vielen dank an Helen die mir alles sofort eingerichtet hat und jede frage beantworten konnte

Easy set up, great customer service (during set up) and the app looks good and works! That's all we need!

The app is very convenient. Although there are many details and steps during setup, the customer service team always resolves issues quickly and thoroughly.

Great app with great support. Henric was able to solve all the problems even with the dev team sleeping

I had a few issues while setting up the app, and Helen was extremely helpful throughout the entire process. She responded quickly, guided me step by step, and made sure everything was resolved smoothly.

Offers what I was looking for. I had to get some assistance with implementation to meet my requirements and the team was friendly, fast and efficient. Everything is working as intended. Thank you Team Globo!

Great app! The update made it much easier to use and the customer service is fast and very kind! <3

Great app, been using a while only really for the back in stock feature. The support is amazing! Always fast to respond and solve even the smallest problems.

Great customer support - fast response, clear instructions and problem resolved quickly. Thank you Rosie!