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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,513)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Alternative Footwear

Oct 24, 2025  on Shopify

Great app, been using a while only really for the back in stock feature. The support is amazing! Always fast to respond and solve even the smallest problems.

JoJo Co.

Oct 21, 2025  on Shopify

Great customer support - fast response, clear instructions and problem resolved quickly. Thank you Rosie!

musashihamono.es

Oct 21, 2025  on Shopify

A very nice app, but the support is even better! Every question I had was explained in great detail, helping me set up the app for my store. I’d like to especially thank Rosie for her thorough support in configuring the app for my Spanish website — the settings were quite new to me, but thanks to her explanations, many things became clear.

Agi Jagi Shop

Oct 12, 2025  on Shopify

My customer service rep, Rosie provided excellent customer service and was so kind and amazing! She helped me with all my questions about the app quickly and clearly, and was patient and kind. She made the whole process super stress free and smooth. Thank you so much, Rosie! It's so nice that this app hires real people to help you with your questions instead of using an AI chat.

TORA Gardens

Oct 09, 2025  on Shopify

We’ve been really happy using this app for our online store. It’s made it super easy for customers to pre-order products even bundle items. The customer service team is excellent too, really quick to respond and always so helpful. Highly recommend!

Azalea Wang

Oct 06, 2025  on Shopify

The team offered a quick resolution, and Sarah was incredibly kind and helpful throughout the entire process. Thank you!

Eco Gloves

Oct 06, 2025  on Shopify

The PreOrder Globo app is fairly easy to use and understand, making it simple to set up preorder functionality on our site. There can be occasional small issues with formatting or display, but their customer service team is excellent — quick to respond, very helpful, and always able to fix things in a timely manner. Overall, it’s a solid app with great support!

Survival Gear BSO

Oct 05, 2025  on Shopify

TERRIBLE since the update. We rely on this app a great deal, but since they did an update to the features it doesn't work at all. The feature that says, "Pre-Order" never shows up on our website. Take it back to the last format. It worked just fine. We'll be dropping this pre-order app for a different one.

netballkitshop

Oct 02, 2025  on Shopify

I am new user to this app and when I set up my first product Rosie was extremely helpful in making supporting me. Answering all of my questions and ensuring the preorder was set up correctly

Jammies

Oct 01, 2025  on Shopify

This app is great for pre-orders and back-in-stock! I really appreciate the quick and helpful assistance from the support team. Definitely try this app for all your preorder needs!

Eleusia Beauty

Oct 01, 2025  on Shopify

Truly amazing customer service - Rosie promptly helped me sort out all my issues and ensured that preorder went live without a hitch!!! I was looking at a lot of other pre-order apps but this one allows the most flexible pre-order (unlimited products) and up to 20 free pre orders. I will definitely upgrade to paid version once I need it!!!

Monklo

Sep 30, 2025  on Shopify

Excellent application and truly amazing customer support! Henrik and Rosie were incredibly responsive, knowledgeable, and patient—making the entire process smooth and stress-free. Their guidance made a huge difference for us!

Period Nirvana

Sep 30, 2025  on Shopify

Works well, we have used it for multiple pre-orders. When there is an issue they have great support.

Wisify

Sep 29, 2025  on Shopify

I haven’t fully explored the app yet, but it was very easy to set up. I experienced a small issue where one of the buttons wasn’t putting the product into pre-order, but the support team quickly resolved it. Their fast response gives me confidence to keep using their solutions.

Equilibrium Intertrade Corporation

Sep 28, 2025  on Shopify

Excellent service provided by the agent—friendly, responsive, and very helpful throughout the process. Highly recommended for both the product and the customer support!

Nano Genesis Labs

Sep 26, 2025  on Shopify

The app is pretty easy to setup but if you get stuck they have great customer support. Gemma from customer service was very helpful and quick to help us resolve some technical issues.

Baukjen

Sep 24, 2025  on Shopify

We’ve been using this pre-order app for a couple of week and it has made a huge difference to our day-to-day operations. The system is straightforward, reliable, and easy our team to use. One of the biggest positives has been the customer support – whenever we’ve had a query, the team has responded incredibly quickly and with helpful solutions. It’s clear they really care about their users and are committed to providing a smooth experience. Highly recommend!

E3Tuning

Sep 23, 2025  on Shopify

We've had a great experiencing using this product. It's intuitive, easy to configure and when we get stuck, support is right there to help! We use several of the Globo products and we are very happy with all them so far. Looking forward to more positive products and experiences.

Unaas Cycling

Sep 23, 2025  on Shopify

This app works great. We have been using it with great success for several years. The app is full of great features that are valuable to us. The reason I'm taking the time to post a review today is because I received quick respons and great help from Gemma when my website wasn't working properly anymore. They get the website working fine again in a short time!

TŪNIQ

Sep 23, 2025  on Shopify

excellent customer service, a problem that plagued me for months was solved in minutes with a quick chat to their team. Thank you!

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