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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,451)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Boutique Pandacraft

Sep 03, 2025  on Shopify

The app works well for pre-ordering. There are a few features that are missing, but the basics are there. And when we have a problem, customer service is very helpful!

Cocoba

Sep 03, 2025  on Shopify

This is a great little app, and very inexpensive. The layout isn't as amazing as we'd like, but the the functionality and service is brilliant.

CHUP Socks

Sep 02, 2025  on Shopify

It’s very easy to link and use. Whenever I run into an issue, customer support responds quickly and is very helpful.

Awaken Community

Sep 02, 2025  on Shopify

downloaded the app today, still have to use it and see how it works when in use. but I have to give these guys a 5/5 for their service, super prompt and great assistance!! just based on this I would already recommend!

pearlcode

Sep 01, 2025  on Shopify

The team was very responsive, patient, and professional. They investigated everything carefully, kept us updated, and solved the problem completely. I really appreciate their clear communication and the fact that they involved the dev team quickly when needed. It gives me confidence to keep using the app knowing that support is reliable and effective. Highly recommended!

Monkey Lady

Aug 25, 2025  on Shopify

very fast customer service. The app works great for my store, many items sold out quickly, and customer can now pre-order the item first and pay partially, that function is what I want.

L'Occitane El Salvador

Aug 25, 2025  on Shopify

Very good application, it meets expectations when we want to place a product as pre-sale or soon to be available, easy to configure

HumanFood

Aug 24, 2025  on Shopify

Support for the app has been great so far, Sarah has been a huge help in us feeling confident in quick questions and fixes.

LUPITU

Aug 21, 2025  on Shopify

Perfect APP. Tey are always there to help to make improvement and changes any with detail i need. Thank you PreOrder Globo App

Thousand Fibres

Aug 19, 2025  on Shopify

Great Support & Easy Setup Really pleased with the Globo PreOrder app so far. Henry from the support team was super helpful — he quickly resolved an issue I had with payment options still showing on the product page. The app is easy to use and does exactly what I need. Highly recommend!

CasaFenix

Aug 19, 2025  on Shopify

The app is brilliant, we use it for pre orders of OOS items. There have been a number of times I have contacted support and the replies are always instant and the fix is found in moments and often done for you. Very clear guides etc. Support from Henry today was spot on, minor issue fixed in seconds, thank you.

Emzi Paris

Aug 19, 2025  on Shopify

Very happy about the plugin and even more about the customer service ! They make CSS customization on-demand and they are very quick and friendly.

Uneek Poultry

Aug 19, 2025  on Shopify

Works very well and customer support is quick to reply. Its helped us keep sales ticking over as stock levels fluctuate.

Huskke & Co

Aug 19, 2025  on Shopify

A really useful app that's easy to operate and integrate. Thank you to Rosie from customer support who is always on hand to help with any teething problems. She's incredibly efficient and supportive. Overall we recommend this app and it's helping with the advance of our small business.

Zacuto

Aug 19, 2025  on Shopify

Great app to be able to do preorders and back in stocks. Easy to use. Support team is helpful as well.

Raising Mama

Aug 18, 2025  on Shopify

great app if it worked correctly. doesn't go with SHOP payments, we would have to go back in and save products because they would randomly, weekly, not show up on pre order so people constantly thought our OOS items were in stock. support is on totally opposite time zone and is not super helpful.

Ledlenser UK

Aug 18, 2025  on Shopify

I had a great experience with the support team, and Henry in particular was fantastic! I needed help removing the payment option box from my product page, and Henry understood my issue quickly. He even handled the setup directly after I approved the collaborator request, and the issue was resolved within minutes. Henry was friendly, professional, and really efficient, I couldn’t have asked for better support. Thank you so much, Henry, for making the whole process smooth and stress-free!

Scruffs Workwear

Aug 18, 2025  on Shopify

Very useful app for the time I have used it, and very helpful customer service! Really has levelled up our shop.

Boss B

Aug 15, 2025  on Shopify

Great app & even better support, Henry got everything we needed so quickly & efficiently, would recommend this app.

Movie Figures

Aug 14, 2025  on Shopify

We’ve been using this app for pre-orders for a while and it’s been great. A few days ago, we encountered an issue where orders weren’t coming through properly. After reaching out to their support team, a response was received within minutes and everything was resolved early the next morning. It’s reassuring to know that when something goes wrong, the team is responsive and committed to getting things back on track. Very happy with both the app and the service behind it.

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