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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,413)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Haimont

Jul 17, 2025  on Shopify

When we first used this app, we didn't know how to set it up, but their service and technicians were great and patiently guided me through the entire pre-order setup. Now everything is working properly. Thank them very much.

Element Tri & Bicycle Works

Jul 16, 2025  on Shopify

We were excited when we found this app as it helped us market a new custom product we were just starting to build. The customer service team was a big help and, quite honestlly, ended up doing most of the heavy liftin for us as I was feeling overwhelmed with the integration with other apps while also having to run a business. Their help really helped me get going faster.

Wardah Books

Jul 15, 2025  on Shopify

This app is super easy to use both for us as well as the customer. When you do need assistance, however, the customer service person (Rosie) is very responsive, friendly and easy to understand. thank you for the help!

North London Forever Cigars

Jul 11, 2025  on Shopify

I'm new to the app, but so far, it's working exactly as I need it to. Thank you to Gemma, who solved my issues in minutes. Great support.

No More Nobody

Jul 11, 2025  on Shopify

I'm new to Globo and was really struggling with setting my products up. Rosie was just a dream. She held my hand throughout the process, fix things and taught me how to do stuff. Just amazing! I'm busy now setting it all up, but I'm sure if I get suck Rosie will be quick to help.

sheep closet

Jul 10, 2025  on Shopify

とても親切に対応していただき思った通りの画面を作ることができました。 対応していただきありがとうございました。 The support was very kind and helpful. Thanks to their assistance, I was able to create exactly the screen I wanted. I really appreciate it!

Livom

Jul 10, 2025  on Shopify

I have tested several pre-order and back-in-stock apps, and Globo’s app was by far the best fit for all my needs. It’s very easy to use and allows different configurations for each product, which is exactly what I was looking for. The app is also compatible with common translation apps, so I can display everything properly on my bilingual store. I had multiple interactions with Gemma from the support team, and everything went perfectly. They respond quickly, and their assistance is really helpful. I highly recommend this app without hesitation!

PlayVital JP

Jul 09, 2025  on Shopify

Very simple and easy to use this app. When you have a problem,you can contact customer service anytime and the customer service team responds quickly. My problem was solved very quickly. The app also has a very aspect feature that allows you to set up email reminders upon arrival, which reduces the pressure on our store's customer service. It's really great and I recommend it!

Confetti Mill

Jul 07, 2025  on Shopify

i was having a problem with one product, contacted the customer service and they got back right away and helped me fix the issue. thanks a lot !

Guitarstore.ae

Jul 07, 2025  on Shopify

Great app, perfect support. Agent Rosie did everything in a couple of minutes. We really appreciate it!

Noble Whisky

Jul 06, 2025  on Shopify

Preorder Globo has been a valuable addition to our business. It offers a wide range of features, including back-in-stock notifications and preorder functionality. The app is highly customizable, and we particularly appreciate the ability to manage quantities by specific locations. Support has been responsive and friendly, special thanks to Rosie for her helpful assistance. Overall, the app provides everything we need to streamline our operations.

Simply Hammocks

Jul 04, 2025  on Shopify

a great app - all the details and settings you would need - design elements and also the best bit...the support is superb they went above an beyond to help me -even loggin into my pc to help! excellent setup all round and really nice and clever people running it

Football Host

Jul 04, 2025  on Shopify

Atención al cliente muy rápida y resolutiva. Me ayudaron en los primeros pasos para configurar la app a mi medida. La app ofrece muchas opciones a buen precio. Recomendable 100%

Only Oz Co

Jul 01, 2025  on Shopify

The app didn't install straight away, but support where on to it as soon as I contacted them. I'm looking forward to seeing the results.

Khisa

Jun 30, 2025  on Shopify

Very crisp app, does it what its supposed. Fantastic customisation, in fact kind of tailor made. The Chat with us is so good. Instant help and changes as per requirement. Keep it up.

Frockaholics at Momento Dezigns

Jun 30, 2025  on Shopify

PreOrder Globo is such a great app — super easy to use and quick to set up. Everything runs on our website directly, which makes it really convenient. It’s perfect if you want to manage pre-orders without any stress. The best part is the online customer service! They reply really fast, are always friendly and super patient, even when I had "silly" questions. They helped me get everything sorted in no time. It’s rare to find an app with both great features and amazing support. Definitely recommend if you’re looking for a smooth, no-fuss pre-order app for your e-commence store!

Stationery by Alice

Jun 28, 2025  on Shopify

Excellent service client de la part de Gemma, rapide et efficace! Elles a répondu à toutes mes questions et elle l'a fait directement dans mes fiches produits. Je suis très satisfaite et je vais refaire appel à ses services sans hésitation! ♡

Quote Lovin'

Jun 25, 2025  on Shopify

Sooooo easy to use!!! I even used it at one point as a kickstarter and replaced 'pre-order' with pledge now! Henry, you have been a great help and sending over screenshots has been super easy to follow along! Thank you!

Texas Pokè-Mart

Jun 25, 2025  on Shopify

It's been a great experience! skilled staff that help you very quickly. I am able to setup all my listings as pre-orders in a very presentable manner to my customers.

the better shop

Jun 24, 2025  on Shopify

Have used this previously as a stop gap before we did full custom build for pre-order. Using it again now for a much simpler pre-order function. Support is very responsive and helpful

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