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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,423)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Petris Enterprises

Aug 12, 2025  on Shopify

This app has been instrumental in keeping things running smoothly during delays. It allows us to keep processing orders and stay organized. In the past, reaching out to interested customers via email was very time-consuming. Today, I ran into an issue where I couldn’t make a modification I needed, but Henry resolved it extremely quickly. Great app with great support!

KIBAYA Paris

Aug 12, 2025  on Shopify

An amazing app, perfectly suited for pre-orders! The features are exactly what I needed, and the customer service is outstanding — special thanks to Henry for his exceptional support .

VivaRays

Aug 12, 2025  on Shopify

So great to have this app for preorders and waiting list! They make everything easy and simple! Great job guys and big shout out to Sarah!

Los Cabos Shoes

Aug 11, 2025  on Shopify

Thank you for the sufficient app functionality and excellent support. Always a pleasure to work with Globo !

IOTA

Aug 11, 2025  on Shopify

There was an app update and I got clear instructions for how to add more products to pre-order. The help was fast and accurate.

Aussie Offroad 4x4

Aug 08, 2025  on Shopify

Great and useful app. The support team is extremely responsive and efficient, always resolving issues promptly whenever they arise.

JW PEI LATAM

Aug 07, 2025  on Shopify

Warning! My team has been using this app for half a year. It recently underwent a baffling internal upgrade that has made ALL pre-sale functions extremely, extremely troublesome!! Setting up a pre-sale used to take maybe ten minutes, now it takes nearly an hour! Think carefully before using this – you'll find it's super troublesome to use! 1. You can only search for previously created pre-sale items by their exact title, and even the correct title might not find it! 2. Search terms trigger the search automatically. If it doesn't find the product, you have to exit the app completely and start all over again! 3. It can create duplicate pre-sale entries for the same SKU, which is incredibly confusing! 4. When selecting a product, you can't even see the SKU of the product you're choosing! It's so frustrating!

Styles By Alimma

Jul 31, 2025  on Shopify

The app is cool with a lot of cool Add-ons that round off the whole thing. The support is always available, fast and very effective. I had to deal with Rosie. She fixed my 2 small problems immediately in a short time.

Synergy Food Corporation

Jul 31, 2025  on Shopify

This pre-order app on Shopify is fantastic! It works seamlessly and has made managing pre-orders much easier. Highly recommend it to other store owners. Thank you, Rosie, for your excellent support!

The Love Supply Co. | Love Apparel

Jul 29, 2025  on Shopify

We enjoy using Globo for all our pre-order needs! We use them each time we are running a pre-order sale. Setup is simple and easy to use!

Her Heels

Jul 28, 2025  on Shopify

Great experience for us as a Footwear brand! the features really help us convert sales when we have no stock left or want to bring a new product via pre-order! We received help almost instantly from their team. I had Rosie who looked after us and I highly rate her Customer Service.

WunderWelt

Jul 28, 2025  on Shopify

shopifyでショップをオープンした時からずっと使用している欠かせないアプリです。エラーが発生した際もチャットで問い合わせができ、迅速に対応してもらえました!

Nuoceans

Jul 28, 2025  on Shopify

Great plugin that does everything I need for pre orders and the team is always super responsive and quick to help and resolve problems.

HILYFE.

Jul 23, 2025  on Shopify

I downloaded Globo to try pre-orders for the first time and was so impressed with how easy it was to set up. The app is super user-friendly, but what really stood out was the customer support. I used the live chat to ask questions about some settings I wasn’t sure about, and Rosie was incredibly helpful, she responded quickly with screenshots and highlighted exactly what I needed to change. I also asked for several customisations on the product page layout, and Rosie took care of everything for me in no time. I even added Globo as a collaborator to my store, and they helped fix a few back-end issues without me even having to ask. Overall, such a great experience, I’ll definitely continue using Globo. The customer service alone makes it well worth it!

Alliwant

Jul 18, 2025  on Shopify

facil de usar y de configurar y permite realizar preorder por variantes. Y la atencion en chat es rapida y muy util

Haimont

Jul 17, 2025  on Shopify

When we first used this app, we didn't know how to set it up, but their service and technicians were great and patiently guided me through the entire pre-order setup. Now everything is working properly. Thank them very much.

Element Tri & Bicycle Works

Jul 16, 2025  on Shopify

We were excited when we found this app as it helped us market a new custom product we were just starting to build. The customer service team was a big help and, quite honestlly, ended up doing most of the heavy liftin for us as I was feeling overwhelmed with the integration with other apps while also having to run a business. Their help really helped me get going faster.

Wardah Books

Jul 15, 2025  on Shopify

This app is super easy to use both for us as well as the customer. When you do need assistance, however, the customer service person (Rosie) is very responsive, friendly and easy to understand. thank you for the help!

North London Forever Cigars

Jul 11, 2025  on Shopify

I'm new to the app, but so far, it's working exactly as I need it to. Thank you to Gemma, who solved my issues in minutes. Great support.

No More Nobody

Jul 11, 2025  on Shopify

I'm new to Globo and was really struggling with setting my products up. Rosie was just a dream. She held my hand throughout the process, fix things and taught me how to do stuff. Just amazing! I'm busy now setting it all up, but I'm sure if I get suck Rosie will be quick to help.

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