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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,493)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

netballkitshop

Oct 02, 2025  on Shopify

I am new user to this app and when I set up my first product Rosie was extremely helpful in making supporting me. Answering all of my questions and ensuring the preorder was set up correctly

Jammies

Oct 01, 2025  on Shopify

This app is great for pre-orders and back-in-stock! I really appreciate the quick and helpful assistance from the support team. Definitely try this app for all your preorder needs!

Eleusia Beauty

Oct 01, 2025  on Shopify

Truly amazing customer service - Rosie promptly helped me sort out all my issues and ensured that preorder went live without a hitch!!! I was looking at a lot of other pre-order apps but this one allows the most flexible pre-order (unlimited products) and up to 20 free pre orders. I will definitely upgrade to paid version once I need it!!!

Monklo

Sep 30, 2025  on Shopify

Excellent application and truly amazing customer support! Henrik and Rosie were incredibly responsive, knowledgeable, and patient—making the entire process smooth and stress-free. Their guidance made a huge difference for us!

Period Nirvana

Sep 30, 2025  on Shopify

Works well, we have used it for multiple pre-orders. When there is an issue they have great support.

Wisify

Sep 29, 2025  on Shopify

I haven’t fully explored the app yet, but it was very easy to set up. I experienced a small issue where one of the buttons wasn’t putting the product into pre-order, but the support team quickly resolved it. Their fast response gives me confidence to keep using their solutions.

Equilibrium Intertrade Corporation

Sep 28, 2025  on Shopify

Excellent service provided by the agent—friendly, responsive, and very helpful throughout the process. Highly recommended for both the product and the customer support!

Nano Genesis Labs

Sep 26, 2025  on Shopify

The app is pretty easy to setup but if you get stuck they have great customer support. Gemma from customer service was very helpful and quick to help us resolve some technical issues.

Baukjen

Sep 24, 2025  on Shopify

We’ve been using this pre-order app for a couple of week and it has made a huge difference to our day-to-day operations. The system is straightforward, reliable, and easy our team to use. One of the biggest positives has been the customer support – whenever we’ve had a query, the team has responded incredibly quickly and with helpful solutions. It’s clear they really care about their users and are committed to providing a smooth experience. Highly recommend!

E3Tuning

Sep 23, 2025  on Shopify

We've had a great experiencing using this product. It's intuitive, easy to configure and when we get stuck, support is right there to help! We use several of the Globo products and we are very happy with all them so far. Looking forward to more positive products and experiences.

Unaas Cycling

Sep 23, 2025  on Shopify

This app works great. We have been using it with great success for several years. The app is full of great features that are valuable to us. The reason I'm taking the time to post a review today is because I received quick respons and great help from Gemma when my website wasn't working properly anymore. They get the website working fine again in a short time!

TŪNIQ

Sep 23, 2025  on Shopify

excellent customer service, a problem that plagued me for months was solved in minutes with a quick chat to their team. Thank you!

Brve Kids

Sep 22, 2025  on Shopify

Support has been very helpful in working a few kinks out between our theme and the Preorder app. Sarah took care of the issue for us, I always appreciate when support goes way beyond "here's an article for you"!

Broken Operator Clothing

Sep 22, 2025  on Shopify

I jumped on my store late one night to resolve a problem with my pre-orders. I was immediately provided the help I needed to continue selling. Rosie provided great and quick service.

PopsforSale.co.uk

Sep 19, 2025  on Shopify

Works very well. Very easy to set-up and configure to make it how you like it. Customer support are very helpful and responsive.

Chester

Sep 19, 2025  on Shopify

まだ利用したばかりでアプリの感想はありませんが、スタッフの方がわかりやすく設定方法を教えてくださりすごく助かりました! ありがとうございました!

Hitch Rack Pro

Sep 18, 2025  on Shopify

Customer support if GREAT. If you have a question or just need to know how to do something, you can chat with support. It only takes a moment for someone to reply and they always give you screen shots so you know exactly what to do.

NavaVihan

Sep 17, 2025  on Shopify

Got very quick response and service from Rosie on our website www.navavihan.com Appreciate the app!

Elliot Brown Watches

Sep 16, 2025  on Shopify

We have relied on this app now for many years, and find it flexible and robust. Whenever we have had any difficulties the support team have been superb at helping us out and getting us back on track. They're fast, relaible and great to work with.

Oddjob

Sep 14, 2025  on Shopify

So far, so good! Right out of the box I did have a little resistance from a few features. 5 stars is for apps that just go, so I was thinking 4 stars here. However; I reached out to support and they had it all fixed and running smoothly within hours. I worked with Sarah in particular who was fast to respond and rounded up all the appropriate resources to get things going. I feel confident to go ahead and upgrade my membership and dump the other app I was using. Thank you Sarah! But wait there's more..I just asked a chat question and Rosie waved a magic wand. All systems are a go for launch!

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