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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,614)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Fantasy Nails

May 13, 2025  on Shopify

The app works very well, very useful for out-of-stock, coming soon, and pre-order products. We had to configure an option that wasn't included, and Rosie from support was very kind and quick to do it. I recommend the app.

LILLY PILLY COLLECTION

May 13, 2025  on Shopify

So far so good with integrating Globo PreOrder.. Its not the simplest solution but its got a lot of customisation options so this can be a good or bad thing. But the support is excellent and Rosie was very responsive and helpful in assisting with the setup process.

baby enRoute

May 13, 2025  on Shopify

This is exactly the app we've been searching for! It allows us to lock in orders ahead of time, preventing lost sales. The technical support is also incredibly responsive. Highly recommended!

Raidlight

May 12, 2025  on Shopify

thanks to Rosie on the help chat for quickly answering my question on how to translate a pop up at the checkout page. A great help, and so easy to use, I feel silly for not seeing how to do it myself! Thanks again for the help!

Riwaaj

May 09, 2025  on Shopify

I have never seen such excellent customer support before. Wherever I was getting stuck, their support team sent me video tutorials to guide me through. Their customer support is truly outstanding.

Simple Beautiful Things

May 08, 2025  on Shopify

Just started using the app and like the simple functionality for Pre-orders. Was a little tricky to set up but Rosie and the team were super helpful, quick to contact and got the app working for us. We're focussing on pre-orders and there are options to amend the colours to presonalise for your site. So far everything working as expected.

Joondalup Music Centre

May 07, 2025  on Shopify

Good app, easy to use and Tech Support that's ready to help at all times. Could do with a couple extra features but good preorder sotware

Beyond the Box PH

May 06, 2025  on Shopify

I should recommend the Pre-Order Globo app because it saves time by letting customers place their orders in advance, helping them avoid long waits. The app is very easy to use, even for first-timers, making the ordering process smooth and hassle-free. It also helps businesses increase their sales by accepting more pre-orders, especially during busy hours. With clear and organized order details, it reduces mistakes and misunderstandings. Overall, it gives customers a better experience by making ordering faster, easier, and more convenient.

FIGS & FETA

May 06, 2025  on Shopify

Rosie has been absolutely amazing! Her technical support was prompt, patient, and incredibly helpful. She went above and beyond to make sure everything was sorted quickly and smoothly. I couldn't be more grateful!

Candy Warehouse

May 05, 2025  on Shopify

Five stars isn’t enough—this app is a total game-changer. I’m so glad I found the Globo Back in Stock & PreOrder app. Not only did it give me two powerful features in one app but I also had the pleasure of working with Rosie, who was absolutely amazing. She was on top of every question I had, and if something needed to be fixed or customized on the backend, she didn’t miss a beat—she looped in the technical team and got it done fast. I felt completely supported throughout the entire setup. I actually canceled my other app for back in stock notifications because this one does both restocks and preorders for one price. Highly recommend—1000%

Rubbertwunkstore

Apr 29, 2025  on Shopify

I am using the app since few weeks and needed the support to check my settings and if everything was working fine. I had to modify some stuffs on my shop and Sarah from the support really helped me and reached exactly what I wanted for my restock alert !

Upper Story EU

Apr 25, 2025  on Shopify

We are using PreOrder Globo to make our pre-orders more clear than with the default Shopify options. The apps integrates well with Shopify and and minor issues with things like formatting have quickly been resolved by their support team.

Moona Jolie Skin Care

Apr 23, 2025  on Shopify

I am using a theme and oftentimes not compatible with a lot of apps, they fixed it so yes great customer service and app is amazing too. So download it and they will do the rest if you have the same dilemma as mine.

Idol Beauty

Apr 21, 2025  on Shopify

Great app overall.The support team was really helpful in fixing some issues we encountered. If you're using a custom theme, you may need to ask your developer to adjust a few things.

Vera-Fi Audio LLC

Apr 21, 2025  on Shopify

The app is super useful. We already have a previous preorder product set up by our previous Shopify guy and we are able to continue using it without any help because of how easy it is to use. We also encountered what we thought was a glitch and asked for support. Rosie was a great help and figured things out in less than a minute. Biggest thanks to Rosie and Globo!

nanazero Japan

Apr 21, 2025  on Shopify

I have been using this app for over 3 years and am satisfied in every aspect. Thank you for the sufficient app functionality and excellent support.

Ginger Store / O-Creation Limited

Apr 17, 2025  on Shopify

The app is fully functional and useful. It has everything we need for pre-order and items that are coming soon. Support team Rosie is helpful. Quick to help and communicative!

DanaLor9carati

Apr 16, 2025  on Shopify

I’m extremely satisfied with PreOrder – not only for its powerful and intuitive features, but especially for the outstanding support provided by the team. Every time I had a question or needed assistance, they were quick to respond, professional, and genuinely helpful. It’s rare to find such a combination of solid functionality and excellent customer care. Keep up the great work – you're doing an amazing job, and I truly encourage you to keep going this way!

Agua de Cielo US

Apr 16, 2025  on Shopify

Just installed the app today and so far so good. Had a few questions and requests and Rosie was super helpful and helped me get resolved!

DK BEAUTY

Apr 16, 2025  on Shopify

Does a great job. Very happy. There was a glitch with integration but it was fixed and now all is perfect.

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