PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,494)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

HONEST BASICS

Feb 20, 2025  on Shopify

Total 5 out of 5 stars, the app does exactly what we need it to do: communicate clearly to customers that items are pre-orders. It's easy to work with, since you can set on variant level which items are pre-orders and which are not. So it's easy to launch pre-orders for just certain colours for example. The behaviour of the pre-order functionality can really be fine-tuned to what works for your specific situation. And the customer service team is top notch and quick to fix visual style as per your requirements. Another great app from the Globo Team :)

AUDRAY HODGE

Feb 18, 2025  on Shopify

J'ai rencontré une difficulté et ils ont été très réactif. En moins de 5 minutes mon problème fut réglé.

monoli

Feb 17, 2025  on Shopify

The response is very quick, and they sincerely help resolve issues in a way that suits the customer. Rosie’s support was especially helpful. The setup is easy, making it a great choice even for beginners.

VDRA Naturals

Feb 13, 2025  on Shopify

Excellent customer service. Had an issue with setting up bundle pre-order and Rosie helped fix the issue quickly. Will give 5 stars after using it for a longer time, and testing different fuctions the app offers

Jennifer Fujimoto Art & Design

Feb 13, 2025  on Shopify

I was super hesitant to try one of these apps but the customer service and help that is provided for setting this up is pretty incredible. Rosie was super responsive and addressed each issue or point of confusion that I had while setting up. I feel like I've only begun to scratch the surface of what this app can do. 4-stars instead of 5 (it's a 4.5, really!) only because I think that some aspects for getting set up could be a bit more intuitive/streamlined.

ROZILICA

Feb 12, 2025  on Shopify

わからなくてもすぐチャットしてくれるので安心してつかうことができます!まだ使い始めたばかりですが、今のところ使いやすいです。はやく理想の形で運用したいと思います!

BONNESOEURS

Feb 06, 2025  on Shopify

Très contente de cette app. Le service client est super réactif et efficace. C'est une application indispensable

BEERHUNTER

Feb 06, 2025  on Shopify

App is easy to install and set-up. Rosie provided great customer service and sorted any questions we had straight away.

The 2Hr Aquarist

Feb 05, 2025  on Shopify

Great support team- Just installed the app and saw some odd coding on the checkout page. Support team was super-fast to respond and resolved the issue instantly. Simple to set up and seems to be working fine.

iScoot Australia

Feb 04, 2025  on Shopify

Great app. It does three functionalities: Pre Order, Coming Soon and Back in stock. It works great. There are no extra charges. Works much better than other Pre Order apps that does the same and are extremely expensive. Rosie from support helps a lot! Thanks.

Gaia & Dubos

Feb 04, 2025  on Shopify

Great app and amazing support! Quick reply and solved my request with a custom code in an instant! Easy to use and install.

Apparell™

Feb 03, 2025  on Shopify

We have been using this app for months and we are very happy with the way it works, as well as with the technical support.

INHANNA

Feb 02, 2025  on Shopify

PreOrder Globo has been a reliable solution for managing pre-orders on my Shopify store. The support also are very responsive, fast action in solving problems and very helpful

The Freebird & Co

Jan 30, 2025  on Shopify

The support team is too good! Rosie and team were absolutely magnificent in solving my issues and requests. Very highly recommended!

Retreat Collection

Jan 27, 2025  on Shopify

Rosie understood my exact problem/s and fixed immediately with no delay or drama at all. Fast and efficient and best of all a stress free interaction. Thanks Rosie

The Maple Nursery

Jan 25, 2025  on Shopify

This app is free and nevertheless the customer service is absolute great. Had some issues configuring and they helped me out in a matter of minutes. Very happy with this app, highly recommended. Was helped by Rosie, she is great at her job.

Grei

Jan 22, 2025  on Shopify

The customer support is amazing and timely. Would highly recommend anyone looking to set up a presale campaign

Plie Australia

Jan 22, 2025  on Shopify

Have just started to install it, but so far chat support (Rosie) is excellent, fast response and great problem solving.

Yoga Crow

Jan 21, 2025  on Shopify

I am grateful for this free Pre-Order solution. The support is responsive and helpful. The Pre-Order button etc looks good on the site and there are options to customize it. I am giving it 4-stars instead of 5 simply because there are some things that I think could be improved to make the app a bit easier and less time consuming to set up. For example, currently you can either apply settings to all variants of product but if you wish to say exclude one size variant you must then manually apply the settings to each variant manually. It would be cool if instead there was an option to check all that you wish for it to apply to.

MARJOUR

Jan 19, 2025  on Shopify

We considered several pre-order apps, but this one was able to fulfill everything we needed for our store. The customer support system is solid, and when we requested features that weren't part of the default settings, they were more than happy to accommodate us. Their response time was also very fast, which was extremely helpful. I highly recommend this app.

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