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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,384)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

WallPanels.com.au

Jun 03, 2025  on Shopify

This app broke the pricing on my product page and they refuse to do anything about it. Horrible customer service, horrible app.

ZEPHYR HOME

Jun 02, 2025  on Shopify

I am yet to use this App and still currently in test phase however the support so far from Rosie has been amazing! Very happy to assist and customise if necessary!

EasyShake

Jun 02, 2025  on Shopify

Rosie and the Globo team were lifesavers! They responded promptly and resolved a pre-order pricing issue. They then went out their way to resolve an cart editing issue that was being caused by the shopify theme itself. The went above and beyond. Thank you!

Scottie Paws Pets

May 30, 2025  on Shopify

We've started using PreOrder Globo to launch a few new products on pre-sale and it’s working really well so far. It's a great way for us to test interest before committing to stock. I had a few teething issues with setup, but Rosie from customer support was super helpful and quick to respond. She guided me through everything and even helped make sure it was working correctly on our live theme. Great support and a really useful app!

Adornmonde

May 28, 2025  on Shopify

We’ve been using the PreOrder app by Globo and are absolutely thrilled with the support team behind it. It does exactly what we need it to do and has helped us manage demand without the usual headaches that come with preorders. But what really stood out was the incredible support from Iris, Gemma, and Rosie — they were absolute lifesavers. Super responsive, incredibly knowledgeable, and just genuinely helpful at every step. We couldn’t have done it without them — they made the setup smooth, sorted every one of our (many!) questions, and helped us get everything working exactly how we wanted. Big thanks to the wider Globo team too — every interaction has been friendly, fast, and effective. Honestly, if you’re on the fence, don’t be. The app works great and the team behind it makes it even better. Highly recommend!

Dermtropics

May 27, 2025  on Shopify

Pre-Order Globo has made our product launches and restocks so much easier. It lets customers place orders in advance, helps avoid long wait times, and keeps everything smooth and organized. It's super easy to use—even for someone who’s not very tech-savvy—which has been a big help for us. Their customer support is also amazing—very accommodating, easy to talk to, and quick to offer real solutions whenever we need help. Highly recommend this app to any small business looking for a simple, reliable pre-order tool.

LOVEFREYA

May 27, 2025  on Shopify

Very amazing support from the team especially Rosie & Gemma! They practically helped me with all the set up! I think this app is great for pre-orders & back in stock as I have a fairly large inventory. Will be looking forward to try other functions!

charlie z + co

May 23, 2025  on Shopify

Great help by Rosie at Globo, She was able to help with my query and modifications to my shopify store very quickly.

Gabe Sportswear

May 21, 2025  on Shopify

This is the second app I’m using from Globo, and once again, it delivers exactly as expected. PreOrder Globo is straightforward, easy to use, and works seamlessly. Gemma from the support team was fantastic, she helped get everything set up in no time. Great service and great app!

THE ICE AVENUE

May 21, 2025  on Shopify

I would recommend this app so far easy to set up and support team is amazing particularly Sarah who helped me with my collection page to remove the sold out badge

Byit

May 20, 2025  on Shopify

This app is incredibly useful. I needed a pre-order feature, so I decided to try it out—and I was pleasantly surprised by how many features it offers. I ran into a minor issue while using it, but Rosie helped me out in real time with fast and friendly support, and the problem was resolved quickly. I think I'll be using this app for all my future pre-order needs. Highly recommend!

Seibert-Rice

May 19, 2025  on Shopify

I was having an issue with the PreOrder button not showing up on my site. Customer Support was extremely helpful in fixing the issue. It was operator error on my end, but they were very thorough in finding what I had done wrong. The functionality of this app is great in helping us collect pre-orders rather than losing sales on out of stock items. Highly recommend.

EilishaTheLabel

May 14, 2025  on Shopify

Rosie has been amazing and helped me through every single step of the way! Thank you team for making this work for me

Fantasy Nails

May 13, 2025  on Shopify

The app works very well, very useful for out-of-stock, coming soon, and pre-order products. We had to configure an option that wasn't included, and Rosie from support was very kind and quick to do it. I recommend the app.

LILLY PILLY COLLECTION

May 13, 2025  on Shopify

So far so good with integrating Globo PreOrder.. Its not the simplest solution but its got a lot of customisation options so this can be a good or bad thing. But the support is excellent and Rosie was very responsive and helpful in assisting with the setup process.

baby enRoute

May 13, 2025  on Shopify

This is exactly the app we've been searching for! It allows us to lock in orders ahead of time, preventing lost sales. The technical support is also incredibly responsive. Highly recommended!

Raidlight

May 12, 2025  on Shopify

thanks to Rosie on the help chat for quickly answering my question on how to translate a pop up at the checkout page. A great help, and so easy to use, I feel silly for not seeing how to do it myself! Thanks again for the help!

Riwaaj

May 09, 2025  on Shopify

I have never seen such excellent customer support before. Wherever I was getting stuck, their support team sent me video tutorials to guide me through. Their customer support is truly outstanding.

Simple Beautiful Things

May 08, 2025  on Shopify

Just started using the app and like the simple functionality for Pre-orders. Was a little tricky to set up but Rosie and the team were super helpful, quick to contact and got the app working for us. We're focussing on pre-orders and there are options to amend the colours to presonalise for your site. So far everything working as expected.

Joondalup Music Centre

May 07, 2025  on Shopify

Good app, easy to use and Tech Support that's ready to help at all times. Could do with a couple extra features but good preorder sotware

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