PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,494)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Found My Animal

Nov 27, 2024  on Shopify

The app is not very intuitive and has a very limited option in the free plan. The support is great and very helpful

ExpobazaarEU

Nov 26, 2024  on Shopify

"PreOrder Globo | Back in Stock app has added great value to my store. The pre-order feature works seamlessly, and customers receive timely notifications about product availability. The setup process was simple, and the support team was very helpful. Overall, it’s a must-have app that boosts both sales and customer satisfaction."

SuperGroupies USA

Nov 25, 2024  on Shopify

Very convenient app, it fulfills all our expectations flawlessly! Special mention to the customer support for being extremely responsive and helpful.

Design Me

Nov 24, 2024  on Shopify

Just started using this app for my Shopify store. I wasn't able to customize colors with hex codes so I reached out to customer service, help was super quick and they were able to add the feature so I can add my custom brand colors easily now!

BÉBÉ HERITAGE

Nov 24, 2024  on Shopify

Easy to use, works great, customisable and the team a quick to respond :) Rosie is fantastic - 5 stars!

SILK STORIES

Nov 23, 2024  on Shopify

Their customer service is really good - replies promptly and helps to resolve the problems and all questions that I had. Recommended!

Tertulias

Nov 22, 2024  on Shopify

This is great. Live feedback and help. Without thois I could not have started the day and time I intended to start selling the preorders.

MaLo Industries

Nov 21, 2024  on Shopify

Mike, collaborated with me to get it installed. He had it up and running in no time. Great customer service. - Even though I am still on the free plan!!! Highly recommended!

viDeli

Nov 21, 2024  on Shopify

The app works perfectly and is very user-friendly. If there are any questions or adjustments are needed, the support team is on hand immediately. Rosie in particular was very obliging, friendly and competent. That's what you want everywhere.

LK Sneakers

Nov 19, 2024  on Shopify

I loved the support Globo provided to our store! They adapted the notify button to match our font and style, which I wasn’t expecting. Another great feature is the app’s ‘low stock reminder’ functionality. We always receive notifications when a product is sold.

Rip and Ship

Nov 19, 2024  on Shopify

I recently installed the app, and I’m very impressed with how user-friendly it is. The support team was also incredibly helpful in answering my questions. Everything was resolved within minutes. Unfortunately, there are very few apps that offer so much at no cost. Thank you! I highly recommend everyone to try this app. Rosie is the best!!!

NorthWood Distributing

Nov 18, 2024  on Shopify

Very happy with the app and customer service. Had a small change to make and they were very quick to respond and got everything taken care of in just a few minutes. Helps so customers don't miss out when an item is back in stock and prevents us from possibly losing a sale. Thanks for being great!

Esfera Designs

Nov 17, 2024  on Shopify

Rosie was super helpful and very responsive. She helped me with the initial set up and was lovely to liaise with. Thanks, Rosie :)

Unndr

Nov 17, 2024  on Shopify

The app did not work and support was not helpful, we pushed back our live set time multiple times and it was still not fixed despite being a problem on their end.

The Sensory Store

Nov 17, 2024  on Shopify

Fairly straight-forward to install and customise - but really the 5 stars are for the awesome customer support from Rosie. Rosie helped me with the set up bits I wasn't sure with, was super responsive and kind. Thanks Rosie!

The O Collection

Nov 14, 2024  on Shopify

Customer service is absolutely fantastic, quick turnaround and solve issues with extreme speed and super friendly. Highly recommend!

Ply Online

Nov 13, 2024  on Shopify

The app's interface is clean and intuitive, what allowed us to match it perfectly with our website’s theme. The app handles orders smoothly and keeps everything organized. Most importantly, we’d like to highlight the exceptional customer support and personally Rosie. Anytime we had a question or needed help troubleshooting, she was quick to respond and incredibly helpful with fixing our issue. The dev team members were knowledgeable and went above and beyond to make sure we had everything set up properly. Overall, the Globo app has been a fantastic addition to our online store, and we highly recommend it to anyone looking to offer pre-ordering functionality.

FBFC

Nov 12, 2024  on Shopify

The application will allow you to find a solution for working with pre-orders. Despite the fact that my request was non-standard, the Rosie support specialist helped me set everything up

Zero Offset

Nov 10, 2024  on Shopify

If I could review this app more than 5-stars, I would. It works seemlessly and the customer service is top-tier. I highly recommend.

Gamesmart

Nov 09, 2024  on Shopify

Great app, the best if you are looking to handle preorders in your store, beasides the support and customer service is fast and great!, specially from Rosie, that helped us with a minor problem we had displaying the countdown, and solved it right away. Kudos to Rosie and Preorder Globo

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