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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,585)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Sunkissed

Mar 06, 2025  on Shopify

Extremely helpful staff! Definitely recommend this app. Easy to install and use and if there is anything you can’t edit they are more than happy to help you get the result you are wanting

zeaetsia

Mar 05, 2025  on Shopify

Overall good features, especially for a free plan. Easy to customize. We encountered an issue with showing buying buttons for variants with stock > 0, but we contacted the support team and they took care of it. Very good customer support!

FAM

Mar 05, 2025  on Shopify

I´m happy with these guys. They cover most of what Is needed for my business. I´m missing some features though but I´m sure it will be added soon. Thanks for the simplicity.

Deviate Cycles

Feb 28, 2025  on Shopify

Fantastic features and support. Always on hand to answer questions and very impressed by the different options. We have so far used the pre-order and back-in-stock notifications and it's been a brilliant addition to our store.

Becki Owens Living

Feb 28, 2025  on Shopify

Globo is truly an incredible company! Their apps are top-notch, and I trust them completely. The customer service is probably my favorite—they are always eager to help and go above and beyond to customize their apps to fit my store’s needs. I honestly feel like they’re an extension of my team. Whenever I need a new function for my website, Globo is the first place I check because I know I’ll be taken care of. I recommend them to everyone and can’t say enough good things!

IvoryLuxe CandleCo

Feb 26, 2025  on Shopify

I love Globo, they are always the right solution for my business needs. Always helpful to make sure everything is set up correctly. Very patient and detailed on my needs.

P Johnson

Feb 26, 2025  on Shopify

We use this app for the pre order and coming soon features with our products rather than back in stock. Highly customisable for an affordable price, everything is automated as well so once you set your products up it's all taken care of. We are very particular about styling and language used in our store and you can customise anything you want with this app. Plus app support were able to help us very quickly with some custom options that weren't built into the app already, great dev team and support.

Rivera

Feb 26, 2025  on Shopify

Una aplicación excepcional! Fácil de configurar, tiene todo lo necesario para hacer preventa de productos y notificaciones 'back in stock'. Además, el servicio al cliente atiende con mucha rapidez! Su gestión es muy eficiente!! La recomendaría sin ninguna duda!

kanakeno

Feb 26, 2025  on Shopify

アプリ自体の機能もよく、設定も簡単でとても満足しています。サポートもとてもしっかりしており、一部アプリの反映がされていない部分があった際も、チャットのサポートに投稿したところ、すぐに対応してくださり、数分で解決してくださいました。サポートがしっかりしている点も安心できます。

BrookGaming

Feb 25, 2025  on Shopify

The contact person is so nice that she helps us a lot. It's efficient, we strongly appreciate at it and recommend it to everyone.

TheGabineToys

Feb 24, 2025  on Shopify

The Globo app has been a great solution for managing pre-orders in our store. The interface is intuitive and easy to set up, allowing us to offer product reservations seamlessly. But what truly stands out is their customer support. Rosie and her team have been incredibly helpful, providing fast and personalized assistance to resolve any questions or necessary adjustments in our store. If you're looking for a reliable, efficient app with the best customer service, Globo is the top choice. Highly recommended!

HONEST BASICS

Feb 20, 2025  on Shopify

Total 5 out of 5 stars, the app does exactly what we need it to do: communicate clearly to customers that items are pre-orders. It's easy to work with, since you can set on variant level which items are pre-orders and which are not. So it's easy to launch pre-orders for just certain colours for example. The behaviour of the pre-order functionality can really be fine-tuned to what works for your specific situation. And the customer service team is top notch and quick to fix visual style as per your requirements. Another great app from the Globo Team :)

AUDRAY HODGE

Feb 18, 2025  on Shopify

J'ai rencontré une difficulté et ils ont été très réactif. En moins de 5 minutes mon problème fut réglé.

monoli

Feb 17, 2025  on Shopify

The response is very quick, and they sincerely help resolve issues in a way that suits the customer. Rosie’s support was especially helpful. The setup is easy, making it a great choice even for beginners.

VDRA Naturals

Feb 13, 2025  on Shopify

Excellent customer service. Had an issue with setting up bundle pre-order and Rosie helped fix the issue quickly. Will give 5 stars after using it for a longer time, and testing different fuctions the app offers

Jennifer Fujimoto Art & Design

Feb 13, 2025  on Shopify

I was super hesitant to try one of these apps but the customer service and help that is provided for setting this up is pretty incredible. Rosie was super responsive and addressed each issue or point of confusion that I had while setting up. I feel like I've only begun to scratch the surface of what this app can do. 4-stars instead of 5 (it's a 4.5, really!) only because I think that some aspects for getting set up could be a bit more intuitive/streamlined.

ROZILICA

Feb 12, 2025  on Shopify

わからなくてもすぐチャットしてくれるので安心してつかうことができます!まだ使い始めたばかりですが、今のところ使いやすいです。はやく理想の形で運用したいと思います!

BONNESOEURS

Feb 06, 2025  on Shopify

Très contente de cette app. Le service client est super réactif et efficace. C'est une application indispensable

BEERHUNTER

Feb 06, 2025  on Shopify

App is easy to install and set-up. Rosie provided great customer service and sorted any questions we had straight away.

The 2Hr Aquarist

Feb 05, 2025  on Shopify

Great support team- Just installed the app and saw some odd coding on the checkout page. Support team was super-fast to respond and resolved the issue instantly. Simple to set up and seems to be working fine.

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