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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,513)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Thousand Fibres

Aug 19, 2025  on Shopify

Great Support & Easy Setup Really pleased with the Globo PreOrder app so far. Henry from the support team was super helpful — he quickly resolved an issue I had with payment options still showing on the product page. The app is easy to use and does exactly what I need. Highly recommend!

CasaFenix

Aug 19, 2025  on Shopify

The app is brilliant, we use it for pre orders of OOS items. There have been a number of times I have contacted support and the replies are always instant and the fix is found in moments and often done for you. Very clear guides etc. Support from Henry today was spot on, minor issue fixed in seconds, thank you.

Emzi Paris

Aug 19, 2025  on Shopify

Very happy about the plugin and even more about the customer service ! They make CSS customization on-demand and they are very quick and friendly.

Uneek Poultry

Aug 19, 2025  on Shopify

Works very well and customer support is quick to reply. Its helped us keep sales ticking over as stock levels fluctuate.

Huskke & Co

Aug 19, 2025  on Shopify

A really useful app that's easy to operate and integrate. Thank you to Rosie from customer support who is always on hand to help with any teething problems. She's incredibly efficient and supportive. Overall we recommend this app and it's helping with the advance of our small business.

Zacuto

Aug 19, 2025  on Shopify

Great app to be able to do preorders and back in stocks. Easy to use. Support team is helpful as well.

Raising Mama

Aug 18, 2025  on Shopify

great app if it worked correctly. doesn't go with SHOP payments, we would have to go back in and save products because they would randomly, weekly, not show up on pre order so people constantly thought our OOS items were in stock. support is on totally opposite time zone and is not super helpful.

Ledlenser UK

Aug 18, 2025  on Shopify

I had a great experience with the support team, and Henry in particular was fantastic! I needed help removing the payment option box from my product page, and Henry understood my issue quickly. He even handled the setup directly after I approved the collaborator request, and the issue was resolved within minutes. Henry was friendly, professional, and really efficient, I couldn’t have asked for better support. Thank you so much, Henry, for making the whole process smooth and stress-free!

Scruffs Workwear

Aug 18, 2025  on Shopify

Very useful app for the time I have used it, and very helpful customer service! Really has levelled up our shop.

Boss B

Aug 15, 2025  on Shopify

Great app & even better support, Henry got everything we needed so quickly & efficiently, would recommend this app.

Movie Figures

Aug 14, 2025  on Shopify

We’ve been using this app for pre-orders for a while and it’s been great. A few days ago, we encountered an issue where orders weren’t coming through properly. After reaching out to their support team, a response was received within minutes and everything was resolved early the next morning. It’s reassuring to know that when something goes wrong, the team is responsive and committed to getting things back on track. Very happy with both the app and the service behind it.

Petris Enterprises

Aug 12, 2025  on Shopify

This app has been instrumental in keeping things running smoothly during delays. It allows us to keep processing orders and stay organized. In the past, reaching out to interested customers via email was very time-consuming. Today, I ran into an issue where I couldn’t make a modification I needed, but Henry resolved it extremely quickly. Great app with great support!

KIBAYA Paris

Aug 12, 2025  on Shopify

An amazing app, perfectly suited for pre-orders! The features are exactly what I needed, and the customer service is outstanding — special thanks to Henry for his exceptional support .

VivaRays

Aug 12, 2025  on Shopify

So great to have this app for preorders and waiting list! They make everything easy and simple! Great job guys and big shout out to Sarah!

Los Cabos Shoes

Aug 11, 2025  on Shopify

Thank you for the sufficient app functionality and excellent support. Always a pleasure to work with Globo !

IOTA

Aug 11, 2025  on Shopify

There was an app update and I got clear instructions for how to add more products to pre-order. The help was fast and accurate.

Aussie Offroad 4x4

Aug 08, 2025  on Shopify

Great and useful app. The support team is extremely responsive and efficient, always resolving issues promptly whenever they arise.

JW PEI LATAM

Aug 07, 2025  on Shopify

Warning! My team has been using this app for half a year. It recently underwent a baffling internal upgrade that has made ALL pre-sale functions extremely, extremely troublesome!! Setting up a pre-sale used to take maybe ten minutes, now it takes nearly an hour! Think carefully before using this – you'll find it's super troublesome to use! 1. You can only search for previously created pre-sale items by their exact title, and even the correct title might not find it! 2. Search terms trigger the search automatically. If it doesn't find the product, you have to exit the app completely and start all over again! 3. It can create duplicate pre-sale entries for the same SKU, which is incredibly confusing! 4. When selecting a product, you can't even see the SKU of the product you're choosing! It's so frustrating!

Styles By Alimma

Jul 31, 2025  on Shopify

The app is cool with a lot of cool Add-ons that round off the whole thing. The support is always available, fast and very effective. I had to deal with Rosie. She fixed my 2 small problems immediately in a short time.

Synergy Food Corporation

Jul 31, 2025  on Shopify

This pre-order app on Shopify is fantastic! It works seamlessly and has made managing pre-orders much easier. Highly recommend it to other store owners. Thank you, Rosie, for your excellent support!

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