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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,585)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Save the Hero Builders

Dec 22, 2024  on Shopify

I have been using it for many years. There have been a few times when we had problems and orders were not being accepted for a period of time. I have continued to use them since then.

Warsenal

Dec 21, 2024  on Shopify

I use multiple apps from the Globo team, and I couldn’t be happier. Their apps are packed with useful features that enhance my shop’s functionality and appearance. On top of that, their support team is incredibly responsive and always helpful. I’m genuinely thrilled with their products and service. Thanks Rosie!

Alaurs

Dec 16, 2024  on Shopify

The app works fine, and quick customer service is one of the fastest. They fix any issues and do any requested customization.

Nootrafix

Dec 14, 2024  on Shopify

This app is extremely helpful if you have a pending product that you want customers to be able to preorder. The people that assist are also very helpful! would recommend this app to anyone!

The Tailor & his Lover

Dec 14, 2024  on Shopify

Rosie was brilliant. Answered immediately, sorted my problem in seconds and had everything live in a flash. Great CS.

PolariSign

Dec 08, 2024  on Shopify

多国語に対応しており、何かトラブルがあった場合も、日本語でチャットから問い合わせても、迅速に対応してもらえます。

Urban Lockers

Dec 05, 2024  on Shopify

Very helpful, tried a couple of pre order apps and this is by far the best. Lets you have different delivery dates for different products which others don't

Gingerlily Perles

Dec 04, 2024  on Shopify

Une application très complète pour gérer les notifications par email en cas de produits épuisés mais aussi pour gérer les produits en précommande. Le support est très réactif et efficace. Je valide !

PurityBox

Dec 04, 2024  on Shopify

PreOrder Globo has been a reliable solution for managing pre-orders on our Shopify store. Its user-friendly interface and powerful features have streamlined our process. The exceptional customer support has always been there to assist us, making it a top choice for pre-order management.

Oli&Lola

Dec 03, 2024  on Shopify

It's great. Very easy set up and excellent support! Rosie was very quick and helpful. We resolved the issues I was facing in under a minute. Many thanks!

2TTOYS | Official LEGO shop😊🥰

Dec 01, 2024  on Shopify

echt top... ik gebruik deze app om reserveringen te kunnen laten plaatsen voor producten die nog niet leverbaar zijn, maar wel zeker beschikbaar komen. Onze leverancier wil niet dat we items laten afrekenen die nog niet verkocht mogen worden en deze app doet precies wat we willen. De snelheid van reageren is geweldig en de kwaliteit van de service uitmuntend

Found My Animal

Nov 27, 2024  on Shopify

The app is not very intuitive and has a very limited option in the free plan. The support is great and very helpful

ExpobazaarEU

Nov 26, 2024  on Shopify

"PreOrder Globo | Back in Stock app has added great value to my store. The pre-order feature works seamlessly, and customers receive timely notifications about product availability. The setup process was simple, and the support team was very helpful. Overall, it’s a must-have app that boosts both sales and customer satisfaction."

SuperGroupies USA

Nov 25, 2024  on Shopify

Very convenient app, it fulfills all our expectations flawlessly! Special mention to the customer support for being extremely responsive and helpful.

Design Me

Nov 24, 2024  on Shopify

Just started using this app for my Shopify store. I wasn't able to customize colors with hex codes so I reached out to customer service, help was super quick and they were able to add the feature so I can add my custom brand colors easily now!

BÉBÉ HERITAGE

Nov 24, 2024  on Shopify

Easy to use, works great, customisable and the team a quick to respond :) Rosie is fantastic - 5 stars!

SILK STORIES

Nov 23, 2024  on Shopify

Their customer service is really good - replies promptly and helps to resolve the problems and all questions that I had. Recommended!

Tertulias

Nov 22, 2024  on Shopify

This is great. Live feedback and help. Without thois I could not have started the day and time I intended to start selling the preorders.

MaLo Industries

Nov 21, 2024  on Shopify

Mike, collaborated with me to get it installed. He had it up and running in no time. Great customer service. - Even though I am still on the free plan!!! Highly recommended!

viDeli

Nov 21, 2024  on Shopify

The app works perfectly and is very user-friendly. If there are any questions or adjustments are needed, the support team is on hand immediately. Rosie in particular was very obliging, friendly and competent. That's what you want everywhere.

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