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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,513)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Brve Kids

Sep 22, 2025  on Shopify

Support has been very helpful in working a few kinks out between our theme and the Preorder app. Sarah took care of the issue for us, I always appreciate when support goes way beyond "here's an article for you"!

Broken Operator Clothing

Sep 22, 2025  on Shopify

I jumped on my store late one night to resolve a problem with my pre-orders. I was immediately provided the help I needed to continue selling. Rosie provided great and quick service.

PopsforSale.co.uk

Sep 19, 2025  on Shopify

Works very well. Very easy to set-up and configure to make it how you like it. Customer support are very helpful and responsive.

Chester

Sep 19, 2025  on Shopify

まだ利用したばかりでアプリの感想はありませんが、スタッフの方がわかりやすく設定方法を教えてくださりすごく助かりました! ありがとうございました!

Hitch Rack Pro

Sep 18, 2025  on Shopify

Customer support if GREAT. If you have a question or just need to know how to do something, you can chat with support. It only takes a moment for someone to reply and they always give you screen shots so you know exactly what to do.

NavaVihan

Sep 17, 2025  on Shopify

Got very quick response and service from Rosie on our website www.navavihan.com Appreciate the app!

Elliot Brown Watches

Sep 16, 2025  on Shopify

We have relied on this app now for many years, and find it flexible and robust. Whenever we have had any difficulties the support team have been superb at helping us out and getting us back on track. They're fast, relaible and great to work with.

Oddjob

Sep 14, 2025  on Shopify

So far, so good! Right out of the box I did have a little resistance from a few features. 5 stars is for apps that just go, so I was thinking 4 stars here. However; I reached out to support and they had it all fixed and running smoothly within hours. I worked with Sarah in particular who was fast to respond and rounded up all the appropriate resources to get things going. I feel confident to go ahead and upgrade my membership and dump the other app I was using. Thank you Sarah! But wait there's more..I just asked a chat question and Rosie waved a magic wand. All systems are a go for launch!

Solu Candles

Sep 09, 2025  on Shopify

Easy to download, app seems to work well in my store. Had some help from Rosie in tech support to customise the banner and text, she was very helpful and managed to assist with all the customisations I needed.

nicestoress

Sep 09, 2025  on Shopify

The app itself has a big potential and can be very useful for businesses handling physhical items. Apart from that, Rosie is a very helpful representative which is a great starting point for this business

Secondtrack

Sep 08, 2025  on Shopify

After testing several different apps with pre-order functionality, we ultimately chose PreOrder Globo — and it turned out to be the perfect fit. The app is intuitive, highly customizable, and integrates seamlessly with our theme. I especially love how easy it is to manage pre-order availability, update button text, and schedule product visibility — all without needing any code. But what really stood out was the customer support. Rosie from the Globo team was incredibly helpful — quick to respond, super patient, and resolved all of our questions with clear explanations. It’s rare to get this level of care with app support. Huge thank you to Rosie for making the whole setup process smooth! Highly recommend this app to anyone looking for a simple and powerful way to manage pre-orders and product visibility!

Boutique Pandacraft

Sep 03, 2025  on Shopify

The app works well for pre-ordering. There are a few features that are missing, but the basics are there. And when we have a problem, customer service is very helpful!

Cocoba

Sep 03, 2025  on Shopify

This is a great little app, and very inexpensive. The layout isn't as amazing as we'd like, but the the functionality and service is brilliant.

CHUP Socks

Sep 02, 2025  on Shopify

It’s very easy to link and use. Whenever I run into an issue, customer support responds quickly and is very helpful.

Awaken Community

Sep 02, 2025  on Shopify

downloaded the app today, still have to use it and see how it works when in use. but I have to give these guys a 5/5 for their service, super prompt and great assistance!! just based on this I would already recommend!

pearlcode

Sep 01, 2025  on Shopify

The team was very responsive, patient, and professional. They investigated everything carefully, kept us updated, and solved the problem completely. I really appreciate their clear communication and the fact that they involved the dev team quickly when needed. It gives me confidence to keep using the app knowing that support is reliable and effective. Highly recommended!

Monkey Lady

Aug 25, 2025  on Shopify

very fast customer service. The app works great for my store, many items sold out quickly, and customer can now pre-order the item first and pay partially, that function is what I want.

L'Occitane El Salvador

Aug 25, 2025  on Shopify

Very good application, it meets expectations when we want to place a product as pre-sale or soon to be available, easy to configure

HumanFood

Aug 24, 2025  on Shopify

Support for the app has been great so far, Sarah has been a huge help in us feeling confident in quick questions and fixes.

LUPITU

Aug 21, 2025  on Shopify

Perfect APP. Tey are always there to help to make improvement and changes any with detail i need. Thank you PreOrder Globo App

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