PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,494)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Grace Label

Jan 19, 2025  on Shopify

First day using it, and so far it’s great! I needed help with a few things, and the response was quick!

Koora Club

Jan 19, 2025  on Shopify

Great customer service and they were very patient with me in helping me solve the issue. They helped me set up the pre order for a product and it is looking great! Highly recommend this app!

Amoret

Jan 19, 2025  on Shopify

Great support. The price of their plans is better than their competition and it works better. Easy to use app. Easy to change the appearance. The support was great, they solved my question very quickly

Brilliant or BS?

Jan 16, 2025  on Shopify

I had an issue with the "Email me when available" button not displaying properly on the Collections page. Customer service was fast at resolving the issue.

Bunnett Green Meadows Farm

Jan 15, 2025  on Shopify

The app is quite intuitive and when I did have a couple of questions, they were quick to respond and solved my issues immediately.

Ilah Cibis Jewelry

Jan 08, 2025  on Shopify

So far very happy. I needed a minor modification for the app to work better with my theme (I'm not using partial payments, so I wanted the box not to show up), and they very quickly resolved the issue.

Dental Hunter

Jan 08, 2025  on Shopify

I contacted the chat a couple of times for assistance, always kind and patient in helping me resolve some configurations, app recommended

Bbounddd

Dec 25, 2024  on Shopify

one of the team members named Rosie helped me out so much, she helped me achieve exactly what I was looking for on my site! they went above and beyond I really appreciate it

Haus Of Mix

Dec 24, 2024  on Shopify

The support was fast. And they fixed the issue just as fast. The plugin was easy to setup and use. So far no complaints. I wish all support from all services were as responsive as they are!

Save the Hero Builders

Dec 22, 2024  on Shopify

I have been using it for many years. There have been a few times when we had problems and orders were not being accepted for a period of time. I have continued to use them since then.

Warsenal

Dec 21, 2024  on Shopify

I use multiple apps from the Globo team, and I couldn’t be happier. Their apps are packed with useful features that enhance my shop’s functionality and appearance. On top of that, their support team is incredibly responsive and always helpful. I’m genuinely thrilled with their products and service. Thanks Rosie!

Alaurs

Dec 16, 2024  on Shopify

The app works fine, and quick customer service is one of the fastest. They fix any issues and do any requested customization.

Nootrafix

Dec 14, 2024  on Shopify

This app is extremely helpful if you have a pending product that you want customers to be able to preorder. The people that assist are also very helpful! would recommend this app to anyone!

The Tailor & his Lover

Dec 14, 2024  on Shopify

Rosie was brilliant. Answered immediately, sorted my problem in seconds and had everything live in a flash. Great CS.

PolariSign

Dec 08, 2024  on Shopify

多国語に対応しており、何かトラブルがあった場合も、日本語でチャットから問い合わせても、迅速に対応してもらえます。

Urban Lockers

Dec 05, 2024  on Shopify

Very helpful, tried a couple of pre order apps and this is by far the best. Lets you have different delivery dates for different products which others don't

Gingerlily Perles

Dec 04, 2024  on Shopify

Une application très complète pour gérer les notifications par email en cas de produits épuisés mais aussi pour gérer les produits en précommande. Le support est très réactif et efficace. Je valide !

PurityBox

Dec 04, 2024  on Shopify

PreOrder Globo has been a reliable solution for managing pre-orders on our Shopify store. Its user-friendly interface and powerful features have streamlined our process. The exceptional customer support has always been there to assist us, making it a top choice for pre-order management.

Oli&Lola

Dec 03, 2024  on Shopify

It's great. Very easy set up and excellent support! Rosie was very quick and helpful. We resolved the issues I was facing in under a minute. Many thanks!

2TTOYS | Official LEGO shop😊🥰

Dec 01, 2024  on Shopify

echt top... ik gebruik deze app om reserveringen te kunnen laten plaatsen voor producten die nog niet leverbaar zijn, maar wel zeker beschikbaar komen. Onze leverancier wil niet dat we items laten afrekenen die nog niet verkocht mogen worden en deze app doet precies wat we willen. De snelheid van reageren is geweldig en de kwaliteit van de service uitmuntend

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