Firstly, Globo does not support pre-ordering bundles, which can be a significant limitation for some businesses. Secondly, even though you’re required to use and pay for third-party email services like SendGrid or MailChimp, Globo still charges you per email—despite not being the actual sender. On top of that, any unused email quota from the previous month doesn’t roll over, so you lose what you’ve already paid for. To make matters worse, the user interface is poorly designed. Many buttons are unclear, and you’ll likely need to run manual tests just to figure out what they do. If you reach out to support, be prepared to wait around 12 hours for a confusing response written in broken English. In short, Globo adds unnecessary costs, limits your communication with customers, and provides a frustrating user experience.

So happy with the help we received from both Rosie and Sarah. Both were quick to help and super communicative! Added a line of text that showed the estimated delivery date in our Shopify order confirmation email to align with our PreOrder product and Sarah helped troubleshoot / customize email notifications from the app. Thanks!

The customer support is absolutely amazing. I had some issue with the pre-order button and they fixed it immediately.

Excellent support. They responded quickly, solved everything clearly, and made sure the app worked perfectly on my store. Highly recommended. Rosie Rules!

Great customer service. They were able to help me with my questions and walked me through each step!

A great easy to use app. The pre order and back in stock functions are really helpful for our store and works wonderfully.

Super quick to set up, easy to use, and increased our sales exponentially! Development team are also happy to take feedback and quick to implement changes to suit us merchants. Absolutely worth the price. Thank you so much team!

I am incredibly grateful for the outstanding support I received from their chat support. :) Their clear communication and dedication made the entire experience smooth and stress-free. Thank you for going above and beyond

Amazing help and customer support, Gemma has provided me tipps and helped me configure my settings so everything works smoothly!

We've been using PreOrder Globo | Back in Stock to handle our pre-orders, and it's been working really well for our needs. The app is easy to use and integrates smoothly with our Shopify store. The support team has also been very helpful—Gemma assisted us with some custom changes, and she was quick to respond and make the adjustments we needed. Overall, a solid app for managing pre-orders, with good customer support. Would definitely recommend!

The app is very well built and has everything we need. Any time something hasn't worked as expected, the development team is very quick to respond and help us. We've been using the Globo pre-order app for years across 4 different Shopify stores.

I have went through and tried MULTIPLE pre order apps. This is the best one THUS far. There were some flaws within the app, with badges, search filters, customizations etc. I have provided my feedback with hopes they do make some changes, and actually...they ensured some of the items I have commented on, would be fixed/adjusted. Their support team is really great and responsive though, I mean if you have any issues at all they are they to help you and work out the kinks. We will continue using their app!

Had an issue with display on my website . Got the problem resolved easily with Rosie she was so helpful. Great turn around time .

Rosie and the developer team(s) are flawless. The app is really great, easy to use once you get the hang of it, it works like a breeeze. Give it a chance and you will not regret it!

Support is not helpful at all, not knowledgeable with the product and set up. HIGHLY NOT RECOMMENDED.

Globo’s Preorder app integrates a pre-order button onto product pages, allowing customers to reserve items in advance. Setup is simple, with plenty of customization options to fit your store’s needs. But what really sets Globo apart is their amazing customer support. They’re always ready to help you out, whether you need guidance or troubleshooting.

Haven't really seen it in action yet. BUT: highly customizable, easy to learn, easy to use, lots of options, good support. What else could you want?

This app is amazing! I’ve been using it for a while now and even recommended it to my friends. The level of customization is impressive, making it perfect for my design needs. Plus, the customer support is super responsive—they followed up quickly and resolved my issue right away. Highly recommend!

It's all I need for Pre-order feature on my website. Simple with affordable monthly plans. Hey... Great customer support too!

Rosie was responsive, and very helpful. This is my second Globo app and I am always so pleased that my questions will be answered in a timely manner. My issue was resolved rather quickly. Thank you Rosie!