PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,494)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Page & Flame

Sep 13, 2024  on Shopify

I really wanted to rank this higher because on the surface it's a great tool. My problem is that some payment types don't trigger the stock count so if you set a pre-order volume, you have to watch it like a hawk and either manually update the values or disable pre-orders when you run out of stock. I spoke with customer service on this and they confirmed that some payment types aren't recognized by their app. I would have given this 5 stars if it weren't for this issue.

Ace Academy Tuition

Aug 24, 2024  on Shopify

There was no option to change the colour of a simple button and wasn't able to style it according to my store. Also, when I tried to contact support on multiple occations, I didn't get any response for days and still have not.

Card-Binder.com

Jul 11, 2024  on Shopify

Seems to have good features. Integrations is a big loss, no styling or color adjustments. If you want an ugly non converting product page this is your best bet.

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