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Customer reviews: PreOrder Globo | Back in Stock

Develop by Shopify

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,622)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

PARADISIO Imaginarium

Jan 28, 2026  on Shopify

Helen a été parfaite et très rapide je suis très contente et son aide à été précieuse. je recommande

TPT Golf Japan公式オンラインストア

Jan 28, 2026  on Shopify

メールテンプレートのプレビューが表示されなくなり、チャットで問い合わせました。 日本語でチャットでき、ヘレンさんがすぐに対応してくれたのでとても助かりました。ありがとうございました!

Vermeil

Jan 27, 2026  on Shopify

I’ve been using the PreOrder Globo app and I’m genuinely impressed. The app works extremely well and delivers exactly what I needed. I also had an issue with the email template, and when I contacted support, Helen responded instantly. She helped me right away, was incredibly efficient, and extremely courteous. Truly outstanding support. Highly recommended.

RAW ROOM

Jan 26, 2026  on Shopify

Very fast and efficient help, great communication. I am very satisfied with the service.

Fetch Blanks

Jan 22, 2026  on Shopify

I use the Coming Soon section of this app and was having some difficulties with getting it active on our store. Helen was fantastic with getting our issues resolved and it now looks and works perfectly for us! Thank you!

EcoFlow Nigeria

Jan 22, 2026  on Shopify

The customer service team is very professional, and Helen responded very promptly, effectively resolving my issue.

Fur Elise Pets

Jan 22, 2026  on Shopify

Helen was super helpful, friendly, and speedy! She got my issue resolved in record time and I'm so grateful I was able to reach someone in the dead of night to support my launch the next day. Really great service and would definitely recommend!

Gilded Kea Jewellery

Jan 22, 2026  on Shopify

It works well, the support was excellent.

Elise Galleria

Jan 22, 2026  on Shopify

Helen was very helpful with my issue and was able to get it resolved right away even though it was in the middle of the night! Super glad I was able to reach someone before my launch the next day :) Would definitely recommend!

FloofieFlock

Jan 21, 2026  on Shopify

Helena went above and beyond to help me with my issue. Thank you so much

Orbbec

Jan 20, 2026  on Shopify

Helen,GOOD

Cénit Atelier

Jan 20, 2026  on Shopify

Helen was awesome! She resolve all my issues and the app is working perfect with my store.

Games Realm

Jan 20, 2026  on Shopify

Amazing support and thanks to Helen, I was able to get my request sorted so very fast. Globo support is amazing, it's fast, and they know what they're doing. It's amazing to have an app developer who understands how to help. If you want a pre-order app, look no further, PreOrder Globo is the best on Shopify!

Style My Home

Jan 19, 2026  on Shopify

This Preorder app is easy to use, customisable and has great customer service! Sarah was super helpful when I reached out with a query and fixed the issue I had right away. Highly recommend.

Arthur Cameron Trade

Jan 19, 2026  on Shopify

Great Customer Support

Plumes Champêtres

Jan 16, 2026  on Shopify

Fonctionne bien et le support à la clientèle est rapide

Daneson Ltd

Jan 16, 2026  on Shopify

Customer service is top-notch, especially Helen! She went out of her way to fix something that was not a result of the PreOrder Globo app!

Leo Boutique

Jan 15, 2026  on Shopify

app support was top notch.

Daebak Studio

Jan 15, 2026  on Shopify

Amazing service! The response was super fast and the support was wonderful. Huge thanks to Helen for all her help!

LOVEM

Jan 14, 2026  on Shopify

Sarah did a great job helping me out to install everything and to set it up.

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