PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,494)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

SISTAIN

Sep 22, 2024  on Shopify

The Back in Stock feature was easy to install and customize to fit seamlessly onto our site, including customizing the restock emails to match our brand guidelines. The help desk was extremely helpful and quick to respond to our customization questions.

Young Eden

Sep 21, 2024  on Shopify

Just installed the app and was impressed with how easy to use and the fast response and support from Rosie to get the set up we needed. Excited to try it out!

Empire Music Co. Ltd

Sep 19, 2024  on Shopify

Rosie was very helpful and accommodating! I had specific and customized needs that she readily helped me with. Her support was quick, detailed, and polite. I recommend this app to anyone with pre-order needs. Thank you very much Rosie!

Anderson & Sheppard

Sep 18, 2024  on Shopify

The PreOrder Globo app has been a fantastic addition to my store, making the preorder process seamless and efficient. It’s easy to use, and I love how it integrates perfectly with my setup. A special shoutout to Rosie, who assisted me with my queries in live chat. I just wanted to say that your assistance was amazing! I'd rate your support 11/10, easily. Thank you so much for all your help! Highly recommend this app and their exceptional support team!

Haven Design Interiors

Sep 17, 2024  on Shopify

I have just now started using PreOrder Globo. I had some initial trouble setting it up so that the pre-order would function correctly and that the badges appeared on the collection page. Rosie was able to help out and fix it all in one short session. Great service and all fixed.

AV Shack

Sep 17, 2024  on Shopify

This app works flawlessly! Rosie from Globo support team was of great help. I highly recommend this app.

Godmachine

Sep 17, 2024  on Shopify

Usually have no issues had at all. Today there was an issue with the 'notify me' button, but Mike & team sorted this for me quickly & easily - thanks!!

NOLES

Sep 17, 2024  on Shopify

Perfect App for what we needed. When we needed support Rosie was there for us and helped us immediately.

miniCOCKPIT

Sep 17, 2024  on Shopify

Very supportive regarding custom import of existing mail list. Suggest improving the template so users can DIY instead of relying on the team. But overall good experience migrating data

Adult Oriented Robes

Sep 16, 2024  on Shopify

The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

Page & Flame

Sep 13, 2024  on Shopify

I really wanted to rank this higher because on the surface it's a great tool. My problem is that some payment types don't trigger the stock count so if you set a pre-order volume, you have to watch it like a hawk and either manually update the values or disable pre-orders when you run out of stock. I spoke with customer service on this and they confirmed that some payment types aren't recognized by their app. I would have given this 5 stars if it weren't for this issue.

AXIS

Sep 12, 2024  on Shopify

Amazing customer service - even for customers not paying for the app. Super helpful and immediate support. App is seamless and gives you everything you need for pre-orders. Couldn't recommend this more.

Chrome Industries

Sep 10, 2024  on Shopify

The app was very easy to set up. We needed some additional display assistance with our pre-order button and they responded quickly and fixed the issue right away.

Fluffie

Sep 10, 2024  on Shopify

Easy to use, super customizable, and support is absolutely exceptional. They're responsive, and quick to answer any questions and/or fix issues.

Cool-Merch

Sep 10, 2024  on Shopify

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.

3 Stitches

Sep 09, 2024  on Shopify

Preorder Globo is easy to navigate and understand. The interface is clean and integrates well with Shopify. The Support team is great and for that alone I would highly recommend this app.

Insa Korean Store

Sep 09, 2024  on Shopify

I use this app also in other of my stores and it's very useful for me. If any issue arises, the team is ready to help with quick solutions. I really recommend it for people who need to make clear to their customers about out of stock - Pre-order items

Mokari

Sep 09, 2024  on Shopify

This application helps me a lot to let customers know when stock is back in stock. I would like to acknowledge Rosie's great work, without her help the correct configuration and operation would not have been possible.

Cat Evolution NZ

Sep 07, 2024  on Shopify

I had a technical issue with the installation of the app. I received a quick response and resolution to the issue. Sarah in customer was friendly, and quickly got the issue resolved. The app is doing exactly what we need.

Aviary

Sep 05, 2024  on Shopify

Rosie from support was super helpful in getting the issue fixed to allow me to continue setup. Took no more than 10 minutes. Thanks Rosie!

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