The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

I really wanted to rank this higher because on the surface it's a great tool. My problem is that some payment types don't trigger the stock count so if you set a pre-order volume, you have to watch it like a hawk and either manually update the values or disable pre-orders when you run out of stock. I spoke with customer service on this and they confirmed that some payment types aren't recognized by their app. I would have given this 5 stars if it weren't for this issue.

Amazing customer service - even for customers not paying for the app. Super helpful and immediate support. App is seamless and gives you everything you need for pre-orders. Couldn't recommend this more.

The app was very easy to set up. We needed some additional display assistance with our pre-order button and they responded quickly and fixed the issue right away.

Easy to use, super customizable, and support is absolutely exceptional. They're responsive, and quick to answer any questions and/or fix issues.

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.

Preorder Globo is easy to navigate and understand. The interface is clean and integrates well with Shopify. The Support team is great and for that alone I would highly recommend this app.

I use this app also in other of my stores and it's very useful for me. If any issue arises, the team is ready to help with quick solutions. I really recommend it for people who need to make clear to their customers about out of stock - Pre-order items

This application helps me a lot to let customers know when stock is back in stock. I would like to acknowledge Rosie's great work, without her help the correct configuration and operation would not have been possible.

I had a technical issue with the installation of the app. I received a quick response and resolution to the issue. Sarah in customer was friendly, and quickly got the issue resolved. The app is doing exactly what we need.

Rosie from support was super helpful in getting the issue fixed to allow me to continue setup. Took no more than 10 minutes. Thanks Rosie!

Great app, I've been using it for years! Great assistance with some configuration I needed. Highly recommanded!

Globo never stops impressing me with their customer service and quality of product. Great sets of apps!

Rosie has been incredibly helpful and made it easy for me to fully utilize the app. Thanks to her, I’m getting the most out of it. The app itself is feature-rich and comes with a well-priced plan. Highly recommended!

Brilliant service, great application. Five star rating for support. Rosie is an absolute legend. Now using this on two of our sites and more to come.

Superb support: I had a template issue rectified quickly and efficiently. The app is straightforward to understand and performs its job perfectly. I would highly recommend it.

This App works great for Pre order and Back in Stock notifications. Sarah was great helping me upload a list of emails that needed to be added to our Back in Stock notification list. I would definitely recommend this app!

ottima app per i preordini, dopo averne provate centinaia questa è la migliore in assoluto, con tante funzioni utilissime e in più l'assistenza è top! consigliatissima

Early days with the app, all looks good and the fees are reasonable, but Rosie on the customer service team is amazing, they fixed a request I have within minutes.

The application is great and getting better by the support team. The developer team is there for any modifications. Special thanks for the big supporter Rosie and the rest of the developer team