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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,384)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

ANIGAMI.store

Oct 16, 2024  on Shopify

Product is amazing, easy to setup, customizable and works pretty great, but what really stands up is customer support. Their response time was top notch and they where not just only kind but really gave the time to solve every request efficiently. Loved it.

ReinRobe

Oct 09, 2024  on Shopify

Quick response to my 'issue' of adjusting the buttons and they were into the backend quickly to resolve! 5*

Home Detail UK

Oct 08, 2024  on Shopify

does what we need and is quite easy to use. staff have been helpful in figuring out how to complete the set up. recently spoke to Mike who helped me with product profiles

Hobe Explore

Oct 08, 2024  on Shopify

J'utilise cette application pour les précommandes sur mon site internet et alors que je rencontrais un problème, Rosie et Mike ont fait preuve d'une grande réactivité et ils ont su résoudre le problème. Je recommande ! :)

台灣66CC電影週邊購物網

Oct 07, 2024  on Shopify

It's very convenient to use, and the customer service response and handling speed are also very quick.

OOSC Clothing - EU

Oct 06, 2024  on Shopify

Rosie was great and helped me get the pre-order button to show when it wasn't. Her and the Dev team helped sort the issue was very quickly.

SPICY CANDY®

Oct 03, 2024  on Shopify

Merci à Rosie et son équipe pour leur intervention. Très bonne application. Thanks to Rosie and her team for their intervention. Very good application.

Schneiders Vienna GmbH

Oct 03, 2024  on Shopify

Great app with many setting options and a perfect, nice and very fast support. Thanks to Rosie for solving our problems. :)

La Mia Stanza

Oct 01, 2024  on Shopify

It is an excellent app, even more so that the Globo support team helped us with an adjustment in the app to be able to send the information generated in the preorder popup through the API to a CRM. Thank you so much!

Rimboccare

Sep 30, 2024  on Shopify

El soporte técnico es muy rápido y eficiente. Excelente atención de Rosie. Recomendado, la aplicación cumple con lo que promete.

Padel Market

Sep 29, 2024  on Shopify

En lo que llevo de uso de la aplicación, principalmente puedo opinar acerca del soporte y ha sido de gran ayuda, respondiendo con bastante agilidad y solventando las incidencias que haya podido encontrar.

Quadstar Tuning LLC

Sep 29, 2024  on Shopify

This app is very useful for setting customer expectations and allowing orders to come in for things we traditionally had to just mark "out of stock" because they have lead time. The support for help with setup and customization has been great and added no delay to getting things working. Thank you!

Ivo

Sep 26, 2024  on Shopify

Sarah, Gemma and Jay have been very helpful answering my questions and solving my requests. Quick reply, which I liked. The app is doing what is promised. I had trouble with this in Magento and made a shift to Shopify. PreOrder Globo has better features, so I am happy with it.

JAEGER

Sep 25, 2024  on Shopify

3rd store now with Globo and they are the best! Rosie is such a great support and they do exactly what we need with the app. Easy to use, easy to integrate. 10/10

3Five2 The Label

Sep 24, 2024  on Shopify

Sarah Nguyen provided excellent service and a fast response to all of my questions. I appreciate your support! Thank you very much.

AzulFit

Sep 24, 2024  on Shopify

This is a fantastic app for the preorder or the notify me when in stock feature. The support team is kind, generous and helpful too.

Urban Kit Supply

Sep 24, 2024  on Shopify

A very useful solution to create a pre-order option for my customers. I needed some support as well, and Rosie was superb in helping me out. Thanks!

Game on Dogs

Sep 23, 2024  on Shopify

First time installing the free version of this app, I expected to encounter hiccups due to my lack of experience with the app. I was fortunate enough to contact Rosie who helped me with my first roadblock of setting up a pre order item. This positive experience has encouraged me to sign up for the paid version as I need the features offered there - fingers crossed, the support will continue to be awesome.

STANCED UK

Sep 23, 2024  on Shopify

This is a great app and the team are very quick to help with any design issues you may have. Recommended

Mera Mera

Sep 22, 2024  on Shopify

Just installed the App, I reached out to live chat and Rosie went out of her way to ensure everything was setup correctly. Very grateful for the support. The app looks great and very customisable.

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