PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,495)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Gravitee Apparels

Jul 08, 2024  on Shopify

Simple and straight forward app to setup for pre ordering. The staff on the live chat was very helpful in sorting issues that popped up. Would recommend this app

Rareonus

Jul 08, 2024  on Shopify

Great app especially for a newly start business with not much experience in website setup. It is easy and FREE! Rosie has been helpful!

napieknewlosy.pl

Jul 07, 2024  on Shopify

We are only using re-stock alerts and they work good so far, we had no problems with working of the app. The setup was easy, we had a couple of questions that got answered after connecting with the support.

Fiastra

Jul 06, 2024  on Shopify

It works very well, they even answer live with customer service on Sunday! Never received such good service from Shopify apps before.

Mr Collectable

Jul 06, 2024  on Shopify

I have only been using this app for about 2 weeks or so, and I am not usually the type of person to write a review so soon however the customer support and the ease of use of this app is definitely worth the 5 stars. I have tested many different pre-order apps out there and this one seems to be perfect for what I am looking for. 100% worth using this app as you will not be disappointed.

PVGE

Jul 04, 2024  on Shopify

Very easy to use, and the staff is always here to help and they're incredibly quick ! This application is awesome !

Jaeger Fishing

Jul 03, 2024  on Shopify

Great app and even greater support. Rosie was so nice and quick with some design adaptations. Can fully recommend. Especially since the free version has already a lot of features!

UK Arbortec Trade

Jul 02, 2024  on Shopify

It's a good app. You get a lot of features for free. Also they have good live support and friendly staff.

Wurzelwerk

Jul 02, 2024  on Shopify

While searching for a pre-order app, we came across the Globo app. The app is really great and completely fulfils our expectations. We can customise and set everything as desired. The live support is super quick to help with any questions. Keep up the good work. Greetings from Germany Wurzelwerk GmbH

MASONI IMACARTI

Jul 01, 2024  on Shopify

Good app, GOOD TOOL to have on our website when out of stock., Globo team - Rosie very helpful with questions and changes. App have wide functional.

E. L. Williams Author

Jul 01, 2024  on Shopify

It did the job, altough I needed some helpdesk support to get it set up properly. That might have been user error on my part. Support team very helpful though.

Mon Faso Dan Fani

Jul 01, 2024  on Shopify

Great app, exactly what I needed for my store where some of the products are made on order. Support is excellent and fast.

Lucini London

Jun 30, 2024  on Shopify

I have found working with the team at Globo an absolute pleasure, they are highly reactive and Rosie has been fantastic. I found the app to be highly functional yet very easy to learn and works very well for both pre-order requirements and back in stock too! There is a nice integration with Omnisend which is essential and back in stock subscribers can be sent to lists. One of the things I like the most is the template builder which is very good, you can create Omnisend style templates with enough custom sections to make it look similar to your other flows and this all comes out of the box, so I had 8 notification types set up in 20 minutes. And if you need a little bit of customisation to the styling of say the button or positioning they are there to help quickly and I really feel they cared about me as a customer and their live chat is very reactive. I would give more stars if I could and I want to thank the team at Globo for all their support. I will be looking to work with them long term :-)

Chuse

Jun 30, 2024  on Shopify

It's a great app and very easy to learn, the development team is very helpful and response so quick! It's a great free app

AnyMeters.co.uk

Jun 27, 2024  on Shopify

Very easy to use and set up with the help from the friendly staff on the live chat, I would recommend this to any store owner needing these features.

My Store

Jun 27, 2024  on Shopify

Rosie assisted me and solved my problem within minutes. I learnt about new features along the way as well. A+ service, thank you Rosie

Tsuki Soap

Jun 27, 2024  on Shopify

So far has been very easy to set up and use. Their support service was very efficient and helpful, solved my problem very quickly. Rosie was on the chat with me and very helpful. Helped me solve my issue with pre-ordering when stock has not yet arrived.

FIGUMEGA

Jun 27, 2024  on Shopify

Estoy probando la versión gratuita para valorar si en el futuro aumento a la suscripción de pago y de momento estoy más que encantado. Surgieron algunos problemas durante la instalación, pero el servicio técnico me lo solucionó todo paso a paso a través del chat, incluyendo imágenes y guiándome a través de todo el proceso para comprobar que funcionase correctamente. Rosie fue un encanto! Es la mejor app de preorder que he encontrado hasta la fecha! Edit: Es más, en los problemas eventuales que me han ido surgiendo, me han solucionado todos y cada uno de ellos. Su trato es muy cercano y se implican al 100% para resolverte el problema. Gracias a ellos ahora mi página web se ve genial.

Brick Me

Jun 26, 2024  on Shopify

I tested several apps and this seems to be the best one. Lots of customisation options and no monthly subscription fee! Support from Rosie was fast and excellent.

Bunkers.com.au

Jun 26, 2024  on Shopify

Appears to be a great solution for our out of stock messaging. Very versatile and team have been super helpful during set up.

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