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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,381)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

theINVSBLcollection

Jul 21, 2024  on Shopify

Shared my issues, was in contact with someone immediately and updated constantly. All issues were fixed and the point of contact was really nice!

schreib-weisen

Jul 21, 2024  on Shopify

I am a complete newbie to Shopify and I am blown away by the amazing customer service. Never had this before on a free app!!! I installed the app to handle the preordering of my upcoming book launch and it works perfectly well. Thanks to Rosie I was able to understand the process pretty quickly.

Patisserie Masmoudi

Jul 18, 2024  on Shopify

Service client très réactif et à l'écoute ! Je n'ai pas encore essayé l'application pour donner mon avis, je le ferai après l'avoir testé.

Abraham Press

Jul 17, 2024  on Shopify

We are new to Shopify as well as installing/setting up apps of any kind. We selected Globo because of its ratings and FREE subscription. Our goal was to set PRE-ORDER for a new book release, Lessons of Kindness: Transformations from Around the World. Rosie was our customer support representative. She helped us navigate the installation. Rosie also sent screen shots pointing us to next steps when we were lost. She was successful in getting us installed within one session. We applaud her for her patience as well. We were able to view the page after saving changes, and it worked just as we had hoped. Very nice app ... and a great support staff. Thank you, Rosie. www.abrahampress.com

Tvoryty Vsesvit

Jul 16, 2024  on Shopify

The app is really great and allow to manage pre-orders and Back in stock products/notifications. If something is not very clear or small customizations are needed, the support team is here to help.

Glam Akademían

Jul 16, 2024  on Shopify

Love this app, they have everything I need for my store and if I need help they are quick to answer and help out with everything.

ObiDog

Jul 16, 2024  on Shopify

I have used many e-commerce platforms and plugins, but PreOrder Globo | Back in Stock is truly outstanding. I chose this plugin not because it’s free, but because it offers the best functionality on the market. In fact, it’s a bit surprising that such a high-quality tool is available for free, as its quality and functionality surpass many paid tools. Customer Support: The support team is excellent. They respond quickly to any questions or issues that arise. For example, when I had a question about a specific feature, the support team replied within a few hours and helped resolve the problem. Such speed and professionalism are rare.

Catastrophy

Jul 15, 2024  on Shopify

Globo is an excellent app that seamlessly integrates both Back in Stock and Pre-order functionalities, offering customers flexibility in their shopping experience. This versatility enhances customer satisfaction significantly. Plus, I was thoroughly impressed by Globo's Live Chat support system. Rosie, the agent I interacted with, was incredibly knowledgeable and quick with her answers to all my queries. Her patience and assistance made my experience truly outstanding.


gamespacefl

Jul 14, 2024  on Shopify

This app is simple once you understand the terminology and get through the first set up. I love that I can set up groups of products to be on pre-order with a single set of rules. And the support is absolutely phenomenal!!

Comfy Monkey

Jul 14, 2024  on Shopify

We love this app. Very useful. It has a lot of options to customise. Also Rosy helped us a lot to set it up through the live chat. Highly recommended.

Out of Medium

Jul 14, 2024  on Shopify

The app works like a charm, even though I just started working on it. Rosie was quick, ultra helpful and understanding. Amazing support. I really hope this app grows more and more!

Card-Binder.com

Jul 11, 2024  on Shopify

Seems to have good features. Integrations is a big loss, no styling or color adjustments. If you want an ugly non converting product page this is your best bet.

HoneyMasters

Jul 11, 2024  on Shopify

This app effectively manages our out-of-stock items. Additionally, Rosie from the Globo support team was instrumental in resolving display issues we encountered.

Volts energies

Jul 10, 2024  on Shopify

I've been using Globo plugins for years, starting with their "Product Option" plugin, which was fantastic. The pre-order and out-of-stock plugin is simple, efficient, and gets the job done without any issues. Their support team is always available and very responsible. Highly recommend!

By Dawn XO

Jul 10, 2024  on Shopify

The app is pretty convenient so far. I was assisted by Mike and Rosie. Mike helped me with installing the app and made the process easy! Then I needed help with removing a few things from the my product pages that involved the app and Rosie was happy to assist and completely my request within minutes! I definitely feel comfortable reaching out for help.

Prime Essentials

Jul 10, 2024  on Shopify

Great App and also a great Support Team! Thank you Sarah for the lightning fast Help! I can fully recommend this app and Support!

Layday

Jul 10, 2024  on Shopify

I've tried heaps of 'back in stock' apps and this is by far the best. Wanted to customize some details and the customer service (I spoke with Rosie) was super efficient, replied within minutes and made the adjustments straight away. Highly recommend!

valvalvoom

Jul 10, 2024  on Shopify

I will give a ten to this product and Rosie. Great features with super high speed and real-time responding support. I even thought they were my teammates for a moment.

Coastal Cubs

Jul 08, 2024  on Shopify

Amazing dev team that are super helpful! App works perfectly for ensuring we dont lose revenue while we are sold out.

American Single Cask

Jul 08, 2024  on Shopify

Great useful app, I love the "Coming Soon" feature because it's easy to use and there are so many manual functions I can change myself such as messaging and colors. The customer service is excellent too! I came to them with an issue and they quickly took action.

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