PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,495)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

WMARK.no

Apr 17, 2024  on Shopify

Super app, easy and fast self served setup. No coding needed or support instal. However, if you have any questions, the support is super fast and helpful :)

Richlylive

Apr 16, 2024  on Shopify

A good software determines its lower limit, and an excellent team determines its upper limit. This is a software with a very high upper limit. Their team really shocked me, especially Rosie, she is really dedicated. , the words "patient and careful" are no longer enough to describe her. I am very lucky to have chosen PreOrder Globo. This is a great experience.

Macqlo

Apr 12, 2024  on Shopify

We sometimes have problems, but the Globo support team is always helpful, responds so quickly, and solved the isuue right away!

Sunshine Caps Co.

Apr 10, 2024  on Shopify

I have been using this app for re-stock alerts for a while now and have been very happy with it. I just set up pre-orders for the first time and needed some assistance from customer service. Rosie was quick to respond and made all the necessary changes to customize my product pages perfectly. Thank you!

Sutra Silk

Apr 08, 2024  on Shopify

Easy to use app, customisable and works as intended. Customer service is amazing too. Solves your problems immediately!

ClutchLoop

Apr 06, 2024  on Shopify

I've used GLobo for a few months and I ran into some things I could not figure out. heir support team fixed EVERYTHING immediately.

TECHNICAL SERVICE ONLINE STORE

Apr 05, 2024  on Shopify

私たちは日本でECサイトを作っています。 アプリは日本語に対応でき、問い合わせのチャットも日本語で対応してもらえました。チャットの対応スピードは速くはありませんが遅くもありません。その日のうちに解決しました。 またこのアプリは、自由にCSSを操作できるので気に入っています。

t2.is

Apr 04, 2024  on Shopify

If you are looking for a preorder/back in stock app with multi language support and super customer service you have found it! PreOrder Globo | Back in Stock is working perfectly in our store.

DeluxeCare

Apr 03, 2024  on Shopify

Super fast and effective support. I had problems with the app and everything was solved to perfection and super fast. Communication was perfect from start to finish.

Leven op Bali

Apr 02, 2024  on Shopify

I would definitely recommend this app. It just works perfect, it does what it promises to do. For my website I needed both the Pre-order button and Back in stock alert button and both work perfect. Their support is amazing, Rosie did a perfect job with solving all my issues!

KombiLife Australia

Apr 02, 2024  on Shopify

PreOrder Globo is very helpful for our business where we have long lead times from Europe to Australia - we know the stock is coming but it may be still 12 to 16 weeks away. Pre-Order allows our customers to place a small 10% deposit to secure allocation of in-demand items. The week before arrival the balance 90% is easily collected and goods can be immediately leading to greater customer satisfaction. Well done Globo. PS we also use Globo Product Options which is excellent.

MIRAI

Apr 01, 2024  on Shopify

Well-structured, feature-rich app that adds a lot of value to our store. We had a few problems with the installation at the beginning, but these were quickly resolved thanks to fast and friendly support from the development team.

Kiip Candle Suisse

Mar 28, 2024  on Shopify

Très bon échange avec l'assistance, si vous avez une question précise, ils seront là pour vous ! Au top !

Pure Swiss Boutique

Jan 23, 2024  on Shopify

Was not easy to find this kind of App with option to use few different languages on free plan. With Globo I was able to translate all the embedded forms and templates to 4 languages. Had some problem with installation, which was resolved just in few hours, thanks to support team.

SimHub Poland-Europe

Jan 11, 2024  on Shopify

Great App which can really help you keep your customers even when your stock runs out. A lot of useful and customisable features! And last but not least - very helpful and fast customer support from the developers! Special thanks to Sarah

Valkyrie RPG

Dec 12, 2023  on Shopify

Perfect. Works, does everything well and so easy to use. Any issues have been resolved quickly via chat and support is lovely and friendly. Never got a bad thing to say about this app. I also love that if we know we are not going to use it we can switch to the free price tier then upgrade it when we need it. REALLY helpful our end as we wish Shopify apps allowed pausing of services so we don't have to uninstall and re-install seasonally etc. such a good app, really does work and does it all. We have used it for many years. it never fails on us! Thank you guys!

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