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Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Pre-Order Pro is a Shopify app designed to help merchants manage pre-orders seamlessly, increasing sales and customer engagement. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,585)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Rimboccare

Sep 30, 2024  on Shopify

El soporte técnico es muy rápido y eficiente. Excelente atención de Rosie. Recomendado, la aplicación cumple con lo que promete.

Padel Market

Sep 29, 2024  on Shopify

En lo que llevo de uso de la aplicación, principalmente puedo opinar acerca del soporte y ha sido de gran ayuda, respondiendo con bastante agilidad y solventando las incidencias que haya podido encontrar.

Quadstar Tuning LLC

Sep 29, 2024  on Shopify

This app is very useful for setting customer expectations and allowing orders to come in for things we traditionally had to just mark "out of stock" because they have lead time. The support for help with setup and customization has been great and added no delay to getting things working. Thank you!

Ivo

Sep 26, 2024  on Shopify

Sarah, Gemma and Jay have been very helpful answering my questions and solving my requests. Quick reply, which I liked. The app is doing what is promised. I had trouble with this in Magento and made a shift to Shopify. PreOrder Globo has better features, so I am happy with it.

JAEGER

Sep 25, 2024  on Shopify

3rd store now with Globo and they are the best! Rosie is such a great support and they do exactly what we need with the app. Easy to use, easy to integrate. 10/10

3Five2 The Label

Sep 24, 2024  on Shopify

Sarah Nguyen provided excellent service and a fast response to all of my questions. I appreciate your support! Thank you very much.

AzulFit

Sep 24, 2024  on Shopify

This is a fantastic app for the preorder or the notify me when in stock feature. The support team is kind, generous and helpful too.

Urban Kit Supply

Sep 24, 2024  on Shopify

A very useful solution to create a pre-order option for my customers. I needed some support as well, and Rosie was superb in helping me out. Thanks!

Game on Dogs

Sep 23, 2024  on Shopify

First time installing the free version of this app, I expected to encounter hiccups due to my lack of experience with the app. I was fortunate enough to contact Rosie who helped me with my first roadblock of setting up a pre order item. This positive experience has encouraged me to sign up for the paid version as I need the features offered there - fingers crossed, the support will continue to be awesome.

STANCED UK

Sep 23, 2024  on Shopify

This is a great app and the team are very quick to help with any design issues you may have. Recommended

Mera Mera

Sep 22, 2024  on Shopify

Just installed the App, I reached out to live chat and Rosie went out of her way to ensure everything was setup correctly. Very grateful for the support. The app looks great and very customisable.

SISTAIN

Sep 22, 2024  on Shopify

The Back in Stock feature was easy to install and customize to fit seamlessly onto our site, including customizing the restock emails to match our brand guidelines. The help desk was extremely helpful and quick to respond to our customization questions.

Young Eden

Sep 21, 2024  on Shopify

Just installed the app and was impressed with how easy to use and the fast response and support from Rosie to get the set up we needed. Excited to try it out!

Empire Music Co. Ltd

Sep 19, 2024  on Shopify

Rosie was very helpful and accommodating! I had specific and customized needs that she readily helped me with. Her support was quick, detailed, and polite. I recommend this app to anyone with pre-order needs. Thank you very much Rosie!

Anderson & Sheppard

Sep 18, 2024  on Shopify

The PreOrder Globo app has been a fantastic addition to my store, making the preorder process seamless and efficient. It’s easy to use, and I love how it integrates perfectly with my setup. A special shoutout to Rosie, who assisted me with my queries in live chat. I just wanted to say that your assistance was amazing! I'd rate your support 11/10, easily. Thank you so much for all your help! Highly recommend this app and their exceptional support team!

Haven Design Interiors

Sep 17, 2024  on Shopify

I have just now started using PreOrder Globo. I had some initial trouble setting it up so that the pre-order would function correctly and that the badges appeared on the collection page. Rosie was able to help out and fix it all in one short session. Great service and all fixed.

AV Shack

Sep 17, 2024  on Shopify

This app works flawlessly! Rosie from Globo support team was of great help. I highly recommend this app.

Godmachine

Sep 17, 2024  on Shopify

Usually have no issues had at all. Today there was an issue with the 'notify me' button, but Mike & team sorted this for me quickly & easily - thanks!!

NOLES

Sep 17, 2024  on Shopify

Perfect App for what we needed. When we needed support Rosie was there for us and helped us immediately.

miniCOCKPIT

Sep 17, 2024  on Shopify

Very supportive regarding custom import of existing mail list. Suggest improving the template so users can DIY instead of relying on the team. But overall good experience migrating data

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