PreOrder Globo | Back in Stock logo

Customer reviews: PreOrder Globo | Back in Stock

Develop by Globo.io

Reviews (1,495)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with the "PreOrder Globo | Back in Stock" app, frequently highlighting its effectiveness in managing pre-orders and stock notifications on Shopify stores. Many commend the app for being easy to use and install, with numerous users praising the exceptional customer support, particularly mentioning staff member Rosie for her prompt and professional assistance.

Key Strengths

  • Responsive and helpful customer support, especially praised for handling issues promptly.
  • User-friendly interface that simplifies the setup and customization processes.
  • Multiple functionalities including Pre Order, Coming Soon, and Back in Stock features.
  • Cost-effective, often compared favorably against more expensive alternatives.
  • Seamless integration with Shopify and customization options to fit store themes and branding.

Common Concerns

  • Limited features in the free plan, potentially necessitating an upgrade to access full functionality.
  • Occasional issues with specific features like button displays or SMTP settings, though typically resolved quickly by support.
  • Some setup steps could be more intuitive; improvements suggested for ease of navigation during configuration.

Final Thoughts

Overall, "PreOrder Globo | Back in Stock" is a highly rated app appreciated for its robust functionality and stellar customer service. Merchants find it a valuable tool for managing pre-orders and back-in-stock notifications, often outperforming more costly competitors. Despite minor setup challenges, the app's outstanding support team, particularly Rosie, ensures a smooth experience, making it a recommended solution for Shopify store owners.

Ludisphere

Aug 23, 2024  on Shopify

Très bonne application sur le fond. Mais de nombreux messages imprévus en anglais non paramétrables sont envoyés au client (retour en stock, demande de paiement après ann)ulation) d'autres ne sont pas envoyés (changement de date de livraison. Certaines corrections ont été faites après plusieurs allez et retour avec le support. Mais cela devient lassant, cette application n'était pas finalisée ou débuguée avant sa mise à disposition. Je baisse ma note à 4 étoles. Attention de bien la tester après installation !

WildmanT

Aug 22, 2024  on Shopify

The app is exactly what I was looking for. As a small business owner, it helps me prioritize which out of stock items to put into production first and I don't worry about losing sales when an item goes out of stock. My older shopify template had a conflict but the tech support was able to login to my account and fix it for me right away.

gku

Aug 20, 2024  on Shopify

I had some issues with activating the app and contacted the support team through the chat. Rosie addressed my issues and now the app is working. All the features that I wanted are now working perfectly. Rosie was patient and very helpful. Thanks.

Pintxos

Aug 20, 2024  on Shopify

Incredible customer service and application. Rosie was perfect : communication, help, time : ALL IS PERFECT.

Cor

Aug 19, 2024  on Shopify

I have just started using this app, it was very simple to get my products setup for pre order. I made a silly mistake of not activating the app, I thought I had but I had not saved my activation. This created an issue where my out of stock items showed as in stock but there was no preorder option available. I got onto the customer service chat and Rosie very quickly helped me out and got it running perfectly. So far I am very happy with everything I have seen of this app.

Euphoria Forest

Aug 19, 2024  on Shopify

I just started switching over to Globo and so far it's been an easy experience! Reached out to support for help customizing things for my website. They were so nice and very quick to help

AGENCY Footwear

Aug 18, 2024  on Shopify

I can't say enough about the support this app offers. They're very quick to respond, understanding of various requests and super nice.

The Kick Company

Aug 18, 2024  on Shopify

The app is quite easy to configure. The support is responsive with clear directions to resources. Also, Jay answered the questions I had directly with supportive evidence and references to what to do with screenshots and clear concise descriptions. Mark The Kick Co.

Dalkom Beauty

Aug 18, 2024  on Shopify

I encounter some issues, and the support help me on every little things! App is really good as well, nicely integrated with my shop as well! Fully recommended!

Indclues

Aug 18, 2024  on Shopify

The PreOrder Globo has been a game-changer for our online store. We needed a reliable solution to handle pre-orders seamlessly, and this app has exceeded our expectations. The setup was straightforward, and within minutes, we were able to start accepting pre-orders for out-of-stock items without any hassle. One of the standout features is the ability to customize the pre-order button and messaging, which allows us to keep our branding consistent. The app also provides excellent flexibility in managing pre-order stock and notifying customers about availability, which has greatly enhanced our customer experience. Moreover, the support team is outstanding! Whenever we've had questions or needed assistance, they've been quick to respond and extremely helpful. Overall, if you're looking to add pre-order functionality to your Shopify store, I highly recommend the PreOrder Globo. It's reliable, easy to use, and has become an indispensable tool for our business.

Wizard's Arcane Tabletop Tavern

Aug 18, 2024  on Shopify

I just set this up and this has been amazing, very easy to use. So customisable having partial payments and reminders amazing! Looking forward to a long relationship with Globo. Customer service was amazing too, they removed the watermark no questions asked it looks so professional. Further more I have had an issue with the if products filtered it would not show pre-order and pre-order info when added into cart. This was resolved by the developers very quickly. I am very impressed with the app so far. Great work keep it up.

Atelier Tiket

Aug 17, 2024  on Shopify

Bonne application et vraiment un super service d'aide très réactif qui vous accompagne sans soucis ! Je recommande!

Collectors Cabin

Aug 16, 2024  on Shopify

Absoloutley fantastic and easy to use app for pre orders! Customer support is also extremely friendly and quick to help solve any issues!

Corintia

Aug 16, 2024  on Shopify

Perfect! they help me to modify my theme becouse Notify when available button doesnt work fine when i choose a different variant option. In one day they update my theme and now works perfectly.!

Hunt The Night

Aug 16, 2024  on Shopify

This app is truly impressive, providing an extensive set of features that make managing pre-orders and deposit payment options in Shopify seamless and efficient. What stands out even more is the exceptional support team, who are always available and eager to assist with any questions or challenges that may arise. Their dedication to customer satisfaction is evident, and it's greatly appreciated. Thank you for your outstanding service. Kostricani

Gebetshaus Shop

Aug 15, 2024  on Shopify

Gerade der flotte Support war sehr hilfreich und bei dem Preis wirklich nicht selbstverständlich. Vielen Dank!

NailCloset

Aug 15, 2024  on Shopify

Instant reply from CS Rosie & the team. Offer great help to fix the issue. Easy to use, good layout! strongly recommended!

The Twisted Filly Clothing Co.

Aug 13, 2024  on Shopify

Great app and wonderful customer service. Rosie was a Godsend to get the app set up. I only wish there was an option for Pre-Orders without having to pay until the products are in stock and ship. Other than that, great app!

Wizard's Arcane Tabletop Tavern

Aug 13, 2024  on Shopify

I just set this up and this has been amazing, very easy to use. So customisable having partial payments and reminders amazing! Looking forward to a long relationship with Globo. Customer service was amazing too, they removed the watermark no questions asked it looks so professional.

HOUSE DÉ STAINS

Aug 12, 2024  on Shopify

Customer service is excellent. It was helpful and provided screenshots to make it easier to understand. Thank you!

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