Working with Ken and team was great! I put in a soft request and was able to get my store issue resolved within the hour. They have a very fast response time and are very pleasant to speak with.

The customer representative was Michelle. She walk me through all functionalities Timesact Pre-order function as well as configurations. She was well introduced all those and took my concerns sincerely. I would say 100/10 customer service !

Great support and really easy-to-use app. They helped us with placing the widget and text in the right place right after we installed it!

Great tool! Great service! Princess was there for me when I needed her and also checked the tool that everything is perfectly integrated. 100% recommendation!

Customer service is excellent! I was properly assisted by one of the representative named Ken. I'm so happy our Timesact app is now properly configured.

Great, fast service when I needed to fix something during setup. Set-up took a little while but I like all of the options and theres a lot more I will look to use in the future!

We love pre-order! We have been using it for over a year, and it works great. There has been the occasional tech issue, but the team replies immediately and offers a solution or fix in record time.

I've been using this app for a few months now and have nothing but praise for the team. With an inventory as complex as ours (5,000+ items), they've been incredibly helpful with our inventory management and tagging. Big shoutout to Robert for all the hard work he's done for us!

They are always so quick to reply with anything that arises, usually within the hour! Have had an amazing experience with them, highly recommend

Not a lot of use yet but seems it will do the task needed. Had a small issue with theme compatibility but it was quickly sorted by the helpful developer.