This app is beyond fantastic. We've used it many times for the Pre-Sale and Coming Soon functions which suits our business perfectly. It's so well organized and easy to use, indispensable, really. There are many other functions that will help you run your shop and communicate closely with your customer. Timesact's customer service is SO excellent. Tonight we had a technical difficulty and were not sure how to solve it...very stressful right before launching 30 new products tomorrow. It's 8pm PST and I thought I'd be stressing all night but decided to send a chat message--chat is very conveniently located right in their app. To my surprise, Marie immediately answered and proceeded to find and fix the issue in a flash. She was so lovely, knowledgeable and helpful. We'll pick Timesact every single time. The 5 star reviews are accurate, you can trust this company to deliver on their promises and add hours back to your life. Thank you for your top-notch customer care.

Very helpful. Rochelle explained everything as clearly as one could and was very patient with all my doubts.

I had a few issues with adding my pre-order badge to my website. The team were very helping in resolving this in a timely manner. Thank you!

We’ve been running pre-orders through Timesact and it’s been a game-changer for our shop. The setup was super straightforward, and the support team is next level—quick to respond, always helpful, and genuinely invested in making sure everything works the way we need it to. If you’re looking for a clean, reliable way to manage pre-orders, Timesact is the app. Can’t recommend it enough.

The Timesact team has been amazing! The app makes pre-orders super easy to set up and customize, and it works perfectly with my store. Support is outstanding — Rommel and the team quickly helped me solve a setup issue and were so kind and responsive throughout the process. Highly recommend Timesact to anyone looking for a reliable pre-order solution with excellent customer service!

The best back in stock/ waitlist/ pre order app Ive come across in 7 years as a shopify merchant. Has all the features you need that work really well. The help team are also awesome, very quick to respond and fix any issues. Highly recommend this app so glad I found it!

Does exactly what a pre-order app should do. Lots of options to make it work best. Most importantly, the support is AWESOME, very quick response time, and the right answer the first time! Very good value!!

App has done exactly what I was looking for, allowing customers to continue to place orders while I was managing a delay in stock. Support is very responsive and helpful. They have been able to help or resolve every question I have had to far.

Timesact is an excellent preorder tool and the customer support has been top notch. Highly recommend.

So impressed with the instant support from Timesact. I am new to websites and a bit technically challenged. They helped me sort out my problem within minutes no problem and guided me for future. Highly recommend