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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,676)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

SHOO-FOO, Eco Home Linens

Oct 21, 2025  on Shopify

Simple. Effective. Reliable. We’ve been using the Timesact PreOrder | Notify Me app and it’s been a great addition to our store. It’s easy to set up and navigate, even with a busy schedule. We especially appreciate the flexibility—being able to offer “notify when back in stock,” “pre-order and save,” or simply mark items as out-of-stock gives us control and keeps customers informed. Plus, their support team is knowledgeable, responsive, and genuinely helpful. Highly recommended for any store looking to manage inventory visibility and customer expectations with ease.

Kita Meka

Oct 21, 2025  on Shopify

Une application que je recommande fortement. Très complète, elle répond à tous mes besoins pour la gestion des précommandes. Un grand merci au service client (Marie) très réactif et efficace, qui m'a bien aidé pour la gestion des badges.

Thirsdaze

Oct 20, 2025  on Shopify

Fantastic customer service, reply almost instantly on the online chat and any issues resolved very quickly! App is extremely easy to setup and use

OG PONYTAIL

Oct 16, 2025  on Shopify

I tried 10 pre order apps before this one and was about to give up! I downloaded this one and the price was good- not crazy and affordable. But the customer service was beyond amazing- I went from almost giving up on having preorders (which is a must have for my store) to having an app that not only worked but I could customize it. Marie and Tudor went above and beyond to help me- Tudor even found an overlap in apps that was annoying customers and just went out of his way to help me, explain things and offer me the best possible service. I need support like this in apps and this one gives you that and more- I’m so grateful to this app, Marie and Tudor- simply amazing and what a huge relief- get the app 10/10

Original Garage Moto

Oct 16, 2025  on Shopify

The team is prompt and effective to fix issues, and even catch some that i haven't thought about. Great app that works well for those in need of a pre order app, on both B2C & B2B plateforms.

Super Training Gym

Oct 15, 2025  on Shopify

We used this app for a new product we were releasing. We had a few issues with the Coming Soon feature, but the support team were on the case and fixed the problem immediately. I would definitely recommend it.

Living Culture

Oct 14, 2025  on Shopify

The support team is really responsivie, fixed the UI and functionality issues with our theme in few hours. And I love the app. It would be even better if the team could add a split payment (instalment) feature. I also suggest giving customers the option to either pay in full or just pay a deposit.

GO BEAUTY

Oct 13, 2025  on Shopify

Marie was the most helpful and knowledgeable, saving me from all the frustration I was going through. I really appreciate her assistance in setting you up with the app for me. Thanks, Marie!

Fishing World

Oct 09, 2025  on Shopify

Great addition too our site, Worked right away with pre orders on some seasonal high end stock. Great customer service with a few items that required assistance with our theme.

LEMKE LEGRAND 1:8 Collection

Oct 08, 2025  on Shopify

Amazing app — highly recommended! Timesact Pre-Order is an absolute must-have. It works great and comes with lots of features that make managing pre-orders super easy. The support team is outstanding — fast, friendly, and really goes above and beyond. Several team members jumped in to help and even extended my theme to make everything fit perfectly. Top-notch experience all around!

ChicCiao

Oct 06, 2025  on Shopify

Useful APP if you need pre-sales, easy to use and trully appreciate the free onboarding call. In case of issue quick on analysis if escalation needed to technical team efficient on treat the priority if needed. Good APP and good service

Extra Vergine - Olivenöl aus Kalabrien

Oct 06, 2025  on Shopify

Funktioniert sehr gut. Ein Problem wurde vom kundigen Support sofort gelöst. Klare Weiterempfehlung !!!

Long Island Delicatessen

Oct 05, 2025  on Shopify

Great App! 2nd year I have used this app for our Christmas catering pre-orders, its super easy to install and set up ad help is at hand when required. Fits well with my shopify theme and can change colours etc to fit with my brand. I highly recommend this app.

Vvög

Sep 29, 2025  on Shopify

This preorder app got it all. Super simple to understand how to set up and for customers to navigate with the options. Dedicated and efficient support team i met come with it.

Pink Grapes

Sep 29, 2025  on Shopify

Timesact has been fantastic for managing our pre-orders! The app works smoothly, and their customer service is excellent — always quick to respond and extremely helpful. Highly recommend!

Prana Vida

Sep 24, 2025  on Shopify

This is a great app, I use it to run pre-sales all the time. The customer support is top notch - they were able to help fix an issue in just minutes, right before I had a launch.

NOYA

Sep 24, 2025  on Shopify

The app does what is says. Allows you to configure which of your products and variants should be available for your customers to pre-order. You can configure a sales plan, and use it across all your products. Set a discount, an advance payment and a point in time for the remaining part. Tailor emails to send to your customers. It's really easy to setup. Any small glitches you may have (like, buttons not matching the custom style of yout theme, or ribbons not displayed as expected on products cards), the Timesact support is brilliant! Highly recommended!

Thera

Sep 19, 2025  on Shopify

Ken was patient and helpful in helping me setup pre-order functionality on my website. Excited to test this app out and see if it helps increase orders.

Smikkels

Sep 16, 2025  on Shopify

Doet precies wat we zochten. Met hulp van de support hebben we alles in kunnen stellen zoals we wilden. Zeker aan te bevelen.

Thomas and His Trains

Sep 13, 2025  on Shopify

Very streamlined and great-looking! I needed help adding a badge and a message under my product, so I reached out to the Timesact staff. They replied right away and fixed my issue in no time. Outstanding support and a beautiful result.

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