I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes. I think this is great customer support. Thank you.

Create product, pretty easy to use. I had a couple of questions so just popped them into the chat function, had a reply within minutes and response was clear and easy to follow! Highly recommend!

it was a bit complicated for me to set up alone, but i contacted support and they were very helpful! everything is perfect now.. Shoutout to Louie for being efficient!

The app is easy to understand. I also had a pleasant experience with the advisor, he was very patient, knowledgeable and very professional.

I haven't used this app for very long, but I will say that their customer service alone is 5 stars. If you have any issues, they'll get back to you within an hour! That's so helpful for us small business owners.

Thank you so much for assisting so efficiently and painlessly!!! It was lovely to have such good help :) The service of help on this app is awesome!

The App did exactly what we needed; giving customers the ability to pre-order prior to stock arriving, I will certainly be extending its use for items coming soon as well. I did need a little support during setup which was handle extremely quickly by the team (Louie). I couldn't be happier, well done guys.

We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues. We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking. We didn't lose any sales and actually had larger sales with our preorders that we were able to fill within the week. We strongly recommend Timesact for your preorder/out of stock needs. The support is timely and they are a great fit for our business.

Jolo was very helpful and personable. He is very knowledgable about the app and was very clear and solution oriented with his answers.

I'm a new user, but by now, the Customer Service (Princess) is amazing! Princess helped me with every single thing I've ask her.

We're new to the app but was able to get set-up quickly with fast and easy support from the customer service team.

Il n'y a pas de francophone malheureusement, mais nous avons échangé par écrit et tout était clair. Merci

very helpful staff and easy platform to use, the pricing is adequate for the amount of orders you expect to receive

Great experience so far! Louie was quick in testing out my site to be sure the app was working properly! I am happy with the service so far and the app

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

Support is great!! I would have deleted the app shortly after I added it. I had an issue with the buy box. I asked a question on the chat feature and promptly got my issue resolved. Typically when something like that happens I delete the app and move on. Great customer support

Je suis extrêmement satisfait de cette application ! Elle est intuitive, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont pratiques et bien conçues. C’est une solution simple et efficace que je recommande vivement. Félicitations à l’équipe qui a conçu cette application !

The setup process was seamless, and the customer service team was prompt, knowledgeable, and highly supportive, ensuring my issue was fully resolved. Princess provided exceptional assistance and was a fantastic representative throughout.

Kenneth was absolutely fabulous to work with on our Zoom call. He was patient with me and thoroughly explained how to use the Timesact app. I’m grateful to have chosen this app for my first small business!

Utilizing pre-order for my small fashion brand is new to me, and Timesact customer support is responsive and helpful with all my questions as a newbie!! Definitely recommend the app if you are integrating pre-orders into your business.