I had a minor tech glitch I wasn't able to resolve on my own. Customer support was fast! They had it resolved in under 24 hours. I'm on the Free Plan now and yet the customer support was GREAT. Looking forward to using this new tool for our Shopify store to help us with pre-order and inventory management once our orders start coming in soon. Highly recommend.

This app is fantastic, covering all the bases -- pre-orders, shipping delay notifications, back-in-stock notifications, etc. It is so highly customizable, it can be a bit complicated, but the customer service is top-notch, with a response usually within seconds and very helpful user guides. The pricing is reasonable, with options suitable for tiny to large businesses. One of my favorite apps!!

La app funcina muy bien, y me ha resultado mas que rentable, al cambiar el theme tuve una dificultad para ponerlo en marcha ,y me lo han solucionado de inamediato, Recomendable

Exceptional!!! Ken was a great help…extremely knowledgeable and very professional. I would highly recommend the app to anyone. Great app and great support.

SUPER fast resolution to a tiny visual issue. Very robust app with incredible support! Edited to add: We tried several other preorder apps and all of them just couldn't provide the fast support and customized solutions we really needed. Timesact has been BEEYOND incredible. Super fast responses, very thorough, and has completely heard my every request and has even been able to do some incredible customizations to get our preorder statuses acting AND LOOKING exactly how we want. I can't recommend this app enough. Very worht the money and so easy to set up!

his app is incredibly intuitive, fast, and reliable, everything works smoothly and exactly as expected. The user experience is well thought out, making it easy to get things done efficiently. What truly makes the difference, though, is the amazing support from Rachelle. She was professional, friendly, and extremely helpful, providing clear and timely assistance at every step. Her support went above and beyond, making the whole experience stress-free and genuinely pleasant. Highly recommended, not only for the quality of the app, but also for the top-level customer support. Great job!

I am very impressed and grateful for your prompt response, especially during the New Year's holidays. Thank you so much for your powerful support!

Have used the app on many stores and it works flawlessly. Reached out to customer service when notification badges were not working correctly on my customized theme and they were able to get the badges up and running quickly and communication was fantastic

Customer service is very helpful. The app has a lot of great features, and it's easy to set up and use.

Definitely the best for preorders. I was trying a different app before hand and this one is not only ten times better. It actually works

AMAZING support from Rommel! I reached out thinking an issue on my store was caused by this app, and even after we realized it wasn’t, he still helped me fix it. He also added a pre-order badge to one of my products and even matched the color to our branding — such a thoughtful touch. I’m new to the app, but it already looks perfect for managing our pre-orders. Great experience so far! Thank you so much!

Fantastic support. I set up Timesact but once my first pre-sale order came in I wasn't sure I had done it right. I got great support through chat that walked me through the whole process. Really appreciate it!

Easy to set up for specific items, including customised text and a percentage discount for those wishing to pre-order. Exactly what I was looking for.

Fantastisk produkt, som lever op til forventninger. Nemt at bruge og rigtig god kundeservice hvis indstillingerne driller.

This app have been INVALUABLE to our operations with out of stock items. Support (even on free tier) was incredible. Cannot recommend enough!

Great app with excellent customer support! They've always responded very fast to my enquiries and helped whenever I reach out. Many thanks to Ken, who expertly resolved one of my issues today, and thanks to the Timesact team for their fantastic work.

App works great, as designed. The customer service is fantastic, with the capabilities of 24-7 live chat and being able to hop on a google meet to walk me through the easy set up and operation.

Rommel helped with a small isuue in a timely manner and got me back up and running quickly. amazing customer service!

The app has worked extremely well to fix my problem. There were a few formatting issues for my template that the team was able to fix within hours. A great app and an even better team behind it!

Their support has been incredibly reliable. The team is always professional, responds quickly, and resolves issues without delay. Whenever I need help, they handle everything efficiently, which gives me great peace of mind. I truly appreciate their consistent support.