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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,722)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

The Poetry Shop

Dec 02, 2025  on Shopify

Fantastic support. I set up Timesact but once my first pre-sale order came in I wasn't sure I had done it right. I got great support through chat that walked me through the whole process. Really appreciate it!

Bespoke Bindery

Dec 01, 2025  on Shopify

Easy to set up for specific items, including customised text and a percentage discount for those wishing to pre-order. Exactly what I was looking for.

AYAVA

Nov 29, 2025  on Shopify

Fantastisk produkt, som lever op til forventninger. Nemt at bruge og rigtig god kundeservice hvis indstillingerne driller.

The Dash Cam Guys

Nov 27, 2025  on Shopify

This app have been INVALUABLE to our operations with out of stock items. Support (even on free tier) was incredible. Cannot recommend enough!

Nina Aprés Swim

Nov 27, 2025  on Shopify

Great app with excellent customer support! They've always responded very fast to my enquiries and helped whenever I reach out. Many thanks to Ken, who expertly resolved one of my issues today, and thanks to the Timesact team for their fantastic work.

The Track and Field Store

Nov 26, 2025  on Shopify

App works great, as designed. The customer service is fantastic, with the capabilities of 24-7 live chat and being able to hop on a google meet to walk me through the easy set up and operation.

NVSpecialties

Nov 26, 2025  on Shopify

Rommel helped with a small isuue in a timely manner and got me back up and running quickly. amazing customer service!

Clarets Fine & Rare Wines

Nov 25, 2025  on Shopify

The app has worked extremely well to fix my problem. There were a few formatting issues for my template that the team was able to fix within hours. A great app and an even better team behind it!

Komorebi Stationery

Nov 21, 2025  on Shopify

Their support has been incredibly reliable. The team is always professional, responds quickly, and resolves issues without delay. Whenever I need help, they handle everything efficiently, which gives me great peace of mind. I truly appreciate their consistent support.

okoliving

Nov 19, 2025  on Shopify

Super fast support I was trying 2 others and they got it working fastest and the interface has a bit of a learning curve but is better than the other two.

ironyhome

Nov 14, 2025  on Shopify

The best thing about it (regardless of its easy navigation) the live support you get! Thank you for this app which makes work flow easier

KAIYA BABY GARMENTS CO., LIMITED

Nov 13, 2025  on Shopify

A very useful app with quick customer service. I chose this because I can chat with their support team quickly. Easy to use so this app company with me in my previous and present company.

Studio Spindrift

Nov 08, 2025  on Shopify

I'm using it for the pre-order function, so far it works as described. When I've needed support the chat function team have been quick, friendly and helpful.

JACOB LEE

Nov 03, 2025  on Shopify

The Timeact team are true professionals - they fixed an issue that seemed impossible to solve! Even though the problem wasn’t related to their app, they still found the root cause and made everything work perfectly. The app itself is super convenient and easy to use. I’ve been working with them across two stores, and I’ve never had a single problem. Their support is lightning-fast, polite, and always ready to help. I just want to praise, praise, and praise them! Highly recommend!

Curvy Curl's

Nov 01, 2025  on Shopify

I just installed the app, so I can’t give feedback on its effectiveness yet, but I want to highlight the quality of the customer service — they were truly professional, fast, and efficient. That alone already makes all the difference.

Tarot Stack

Oct 31, 2025  on Shopify

Been using this app for a couple of years now. First of, the app is pretty expensive. The app works, however, there is so much clicking around to do. The main problem and the reason for the 2 stars is that the app doesn't work for orders received via Shop Pay, Buy Button or any other accelerated checkout buttons/ apps. The company will be ready to blame Shopify for this. Other than the sleek UI and some customization abilities, nothing good in terms of making it easy for the Shopify seller.

Start2Finish

Oct 29, 2025  on Shopify

This app is so cool. The set up is not hard and it can remind you of how you can use your other apps for other different utensils to make your store a perfect marketplace for dropshipping which in my opinion is a job well done if you do it rightly.

My Store

Oct 27, 2025  on Shopify

Rochele was very helpful and was able to confirm that I had set up my Timesact preorder profile correctly. The app has been easy to use and will help with my preorder campaigne.

Kit Masx

Oct 24, 2025  on Shopify

The tech support is AH-MAZING. I've just started using the app but I like all of the features so far.

Topko

Oct 24, 2025  on Shopify

Funktioniert super mit allen Feature wie Demnächst, Vorbestellen, wieder auf Lager etc. Zu empfehlen

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