Taranker.Com Logo
Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,646)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

ABOARD Apparel

Sep 12, 2025  on Shopify

Just installed and already have 10 pre-orders so the app just paid for itself. I had a very specific requirement to ensure pre-orders worked back with my 3PL software Mintsoft and this app handles it like a dream. My theme had a few minor CSS issues and the team at Timesact fixed within hours. Highly recommended. May the pre-orders continue :)

Love Bella

Sep 12, 2025  on Shopify

Kenneth was so helpful in helping me integrate this app into my shopify store. App is easy to use and does everything I want it to do.

RachelAntonoff.com

Sep 10, 2025  on Shopify

Any issues I've ever had with this app have been resolved so quickly, and the customer support is incredibly above par.

Bobblebabies

Sep 09, 2025  on Shopify

working for coming soon notiications. Support is very helpful in assiting with any queries or issues

The Eden Planner

Sep 06, 2025  on Shopify

Works a DREAM. I do pre-orders every year and this makes communicating the pre-order requirements so easy and clear. Also support were AMAZING when I had an issue (thanks Marie). Couldn't be happier.

TONYA HAWKES

Sep 03, 2025  on Shopify

This app is beyond fantastic. We've used it many times for the Pre-Sale and Coming Soon functions which suits our business perfectly. It's so well organized and easy to use, indispensable, really. There are many other functions that will help you run your shop and communicate closely with your customer. Timesact's customer service is SO excellent. Tonight we had a technical difficulty and were not sure how to solve it...very stressful right before launching 30 new products tomorrow. It's 8pm PST and I thought I'd be stressing all night but decided to send a chat message--chat is very conveniently located right in their app. To my surprise, Marie immediately answered and proceeded to find and fix the issue in a flash. She was so lovely, knowledgeable and helpful. We'll pick Timesact every single time. The 5 star reviews are accurate, you can trust this company to deliver on their promises and add hours back to your life. Thank you for your top-notch customer care.

Hooplessly Yours

Sep 01, 2025  on Shopify

Very helpful. Rochelle explained everything as clearly as one could and was very patient with all my doubts.

Whizz Bean

Aug 27, 2025  on Shopify

I had a few issues with adding my pre-order badge to my website. The team were very helping in resolving this in a timely manner. Thank you!

DEATHGRIP GLOVE CO.

Aug 26, 2025  on Shopify

We’ve been running pre-orders through Timesact and it’s been a game-changer for our shop. The setup was super straightforward, and the support team is next level—quick to respond, always helpful, and genuinely invested in making sure everything works the way we need it to. If you’re looking for a clean, reliable way to manage pre-orders, Timesact is the app. Can’t recommend it enough.

LULU'S from Cali

Aug 21, 2025  on Shopify

The Timesact team has been amazing! The app makes pre-orders super easy to set up and customize, and it works perfectly with my store. Support is outstanding — Rommel and the team quickly helped me solve a setup issue and were so kind and responsive throughout the process. Highly recommend Timesact to anyone looking for a reliable pre-order solution with excellent customer service!

Tuhi Stationery Ltd

Aug 21, 2025  on Shopify

The best back in stock/ waitlist/ pre order app Ive come across in 7 years as a shopify merchant. Has all the features you need that work really well. The help team are also awesome, very quick to respond and fix any issues. Highly recommend this app so glad I found it!

Apex Chassis

Aug 15, 2025  on Shopify

Does exactly what a pre-order app should do. Lots of options to make it work best. Most importantly, the support is AWESOME, very quick response time, and the right answer the first time! Very good value!!

Sweet Swinging

Aug 13, 2025  on Shopify

App has done exactly what I was looking for, allowing customers to continue to place orders while I was managing a delay in stock. Support is very responsive and helpful. They have been able to help or resolve every question I have had to far.

Swoveralls

Aug 12, 2025  on Shopify

Timesact is an excellent preorder tool and the customer support has been top notch. Highly recommend.

Amara_Bespoke

Aug 12, 2025  on Shopify

So impressed with the instant support from Timesact. I am new to websites and a bit technically challenged. They helped me sort out my problem within minutes no problem and guided me for future. Highly recommend

7chakrasrus

Aug 04, 2025  on Shopify

I'm an about service type of person. Even when I get lost on their app, which I have done a few times...their customer service is top-tier. The app itself is a blessing, I love it, makes my job easier.

Numbrrrz

Aug 01, 2025  on Shopify

Their customer service team is incredibly responsive when it comes to integration issues. I initially went with a different app that didn’t reply at all—knowing what I know now, I’ll stick with Timesact every time. It’s hard to find companies who take pride in their work and also provide exceptional customer service. Ken was a doll!

Mme L'Ovary

Jul 31, 2025  on Shopify

Application simple d'utilisation, claire, concise. Soutien technique rapide et efficace. Je recommande sans hésitation.

Etech Mobility UK

Jul 30, 2025  on Shopify

Excellent app, Had a query and it was answered really quickly. The ability to quickly redirect customers to another product instead on the website which is available is a big help. Would recommend highly

MegbyDesign

Jul 29, 2025  on Shopify

We've been using Timesact for a few years now and it is the best in terms of customisation, tech support and ease of use. I would wholeheartedly reccomend.

Scroll to Top