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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,613)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

SITUS.TOKYO

Jul 21, 2025  on Shopify

いつも利用させていただいている予約注文アプリです。 動作についてわからないことも、サポートセンターの方が迅速かつ丁寧に対応してくれました。 日本語でも問題なく対応いただけます。 この度は、ありがとうございました!

Ermonix

Jul 21, 2025  on Shopify

Really impressed with the level of support and patience by Roman. Thank you for customising the "Coming Soon" badge and button on our store. It made all the difference to the aesthetic of our product page. It now seamlessly matches our theme :)

Lapskaus

Jul 16, 2025  on Shopify

This app is absolutely amazing and just what I needed. After installing and uninstalling a couple of other ones, I found this to be the most intuitive and simplest to set up. It helps me to be able to organise multiple limited drops and pre-orders. Their pricing is also the most reasonable and flexible that I've seen. The thing I couldn't have predicted though is the world class onboarding and customer service. The Timesact team are really special. Thanks folks!

Qanba Europe

Jul 10, 2025  on Shopify

Parfait pour nos besoins ! Gérer les précommandes est devenu un jeu d'enfant. Le support client est ultra-réactif : réponse et solution en 2 minutes chrono. Un outil indispensable que je recommande vivement !

My Christmas

Jul 09, 2025  on Shopify

Timesact has been fantastic to deal with — always helpful and super quick to respond to any questions I’ve had. Great support and an easy app to work with!

Rescue 7

Jul 09, 2025  on Shopify

Customer support session with Jolo was excellent and live chat is quick to respond to questions, very happy with my choice of Timesact.

REAL LEISURE

Jul 08, 2025  on Shopify

Great App. I use for pre-orders when dropping a new collection or if items are sold out. Easy to use and understand but if anything comes up, they have excellent customer service. You can schedule a virtual meeting with a real person as soon as the next day, or have a live chat right away with a real person. They're always super helpful and gets to the bottom of the issue quickly. Good plans for smaller stores like mine too

abibi

Jul 07, 2025  on Shopify

I have had a great experience, and when things have gone wrong they have been really quick to fix it and get things running as they should. My only feature I wish they would have is have the option to communicate a bit better with bundles on other apps.

Heirlooms Of Anarkali

Jul 03, 2025  on Shopify

Amazing help from Rommel he was able to assist right away and answer all my questions! Definatley recommend to use the app very easy to install and use!

BROSKI AND SUPPLY

Jul 03, 2025  on Shopify

Experienced an issue, but Rommel from support responded immediately. I’m very grateful for the quick help, and I’d like to give this app my highest rating.

indoorwood.se

Jun 29, 2025  on Shopify

Very high service level! Answers almost 24/7 and have high competence and can solve almost anything! A great app!

Raffaele Iannello Originals

Jun 27, 2025  on Shopify

Great app and great support team, willing to make small changes customize the app and make it even more perfect. Absolutely recommended!

Koko & Layla

Jun 25, 2025  on Shopify

I just signed up to this app. I had a little trouble. But I was helped out by Rommel. He ended up fixing what I had done wrong. Very good service. Thank you.

Luxe Bins

Jun 25, 2025  on Shopify

Marie & Robert were extremely helpful! Thanks so much. Great customer support. Jane-Ellen - Luxe Bins

MACCAM

Jun 23, 2025  on Shopify

DONT INSTALL - Horrible and unreliable. We spend thousands $$$ in marketting budget and development and this app could not change one "Add to Cart" to "PreOrder" and make it functional and in the process of this not working for 1 week or more we have lost a ridiculous amount in sales and wasted our marketting budget.

Funky Monkey Bars

Jun 23, 2025  on Shopify

Great app, easy to use and support team are extremely fast to resolve any difficulties your theme may have.

Authentically Reloved Lux

Jun 22, 2025  on Shopify

Rommel did an amazing job with live customer support to tweak some things in the back-end to ensure everything fit well with the specific theme I have in my shop. So far my experience has been great! Thank you!

Quilling Card

Jun 20, 2025  on Shopify

The whole team at Timesact has been great. In short notice, they were able to help get my new product launch operating smoothly (shoutout to Princess and Darryl, but I definitely had the help of a couple other representatives). Thanks all! Been a great experience.

Propus Packaging

Jun 16, 2025  on Shopify

Great support from the guys here, especially Ken who was super helpful with an issue I had. Would highly recommend this app if you are looking to take pre-orders. 5 stars from me!

PANINARO MAGAZINE

Jun 15, 2025  on Shopify

Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.

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