Very high service level! Answers almost 24/7 and have high competence and can solve almost anything! A great app!

Great app and great support team, willing to make small changes customize the app and make it even more perfect. Absolutely recommended!

I just signed up to this app. I had a little trouble. But I was helped out by Rommel. He ended up fixing what I had done wrong. Very good service. Thank you.

Marie & Robert were extremely helpful! Thanks so much. Great customer support. Jane-Ellen - Luxe Bins

DONT INSTALL - Horrible and unreliable. We spend thousands $$$ in marketting budget and development and this app could not change one "Add to Cart" to "PreOrder" and make it functional and in the process of this not working for 1 week or more we have lost a ridiculous amount in sales and wasted our marketting budget.

Great app, easy to use and support team are extremely fast to resolve any difficulties your theme may have.

Rommel did an amazing job with live customer support to tweak some things in the back-end to ensure everything fit well with the specific theme I have in my shop. So far my experience has been great! Thank you!

The whole team at Timesact has been great. In short notice, they were able to help get my new product launch operating smoothly (shoutout to Princess and Darryl, but I definitely had the help of a couple other representatives). Thanks all! Been a great experience.

Great support from the guys here, especially Ken who was super helpful with an issue I had. Would highly recommend this app if you are looking to take pre-orders. 5 stars from me!

Hands on top class assistance from Maria. I am still learning the app but feel they have my back for any problems.

Unfortunately, the UX is not workable for large numbers of SKUs. When preorder inventory is entered and then sale date needs to change, you either must change every SKU's sale date by hand or you must re-enter the inventory data manually. There is no import function. Other functionality is good and it works with our fulfillment in ways that other apps don't.

Great App so far, simple and efficent, easy to set up! And: great customer support! Fixes things within Minutes!

Timesact has the most timely and speedy customer support – any questions I have are immediately answered with clarity! Princess and Ken have especially been super helpful in my set up and running of my storefront app!

I was able to set up products for pre-order in minutes. I encountered a few issues but got them VERY quickly resolved via agent chat on Timesact's website. So far i'm really pleased with the functionality and ability to customize pre-order offers.

Great App for Pre-Sales and also using it for Notifying when our products are back in stock. I had a little setup issue and they spent time with me setting it all up. Thanks again!

When the pre-order function stopped working after I changed the theme, the support team fixed it for me. They were incredibly kind, looked into the issue in detail, and quickly provided a solution. I was truly grateful for their help. It’s a fantastic app with an amazing team behind it.

Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!

They responded very quickly and resolved the issue right away. Great communication, professional approach, highly recommended.

I had a small glitch and the Timesact team fixed my issue very fast. The App works great for us as well, allowing us to clearly let our customers know if they are purchasing an inline item or a backordered item.

Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!