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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,632)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

LULU'S from Cali

Aug 21, 2025  on Shopify

The Timesact team has been amazing! The app makes pre-orders super easy to set up and customize, and it works perfectly with my store. Support is outstanding — Rommel and the team quickly helped me solve a setup issue and were so kind and responsive throughout the process. Highly recommend Timesact to anyone looking for a reliable pre-order solution with excellent customer service!

Tuhi Stationery Ltd

Aug 21, 2025  on Shopify

The best back in stock/ waitlist/ pre order app Ive come across in 7 years as a shopify merchant. Has all the features you need that work really well. The help team are also awesome, very quick to respond and fix any issues. Highly recommend this app so glad I found it!

Apex Chassis

Aug 15, 2025  on Shopify

Does exactly what a pre-order app should do. Lots of options to make it work best. Most importantly, the support is AWESOME, very quick response time, and the right answer the first time! Very good value!!

Sweet Swinging

Aug 13, 2025  on Shopify

App has done exactly what I was looking for, allowing customers to continue to place orders while I was managing a delay in stock. Support is very responsive and helpful. They have been able to help or resolve every question I have had to far.

Swoveralls

Aug 12, 2025  on Shopify

Timesact is an excellent preorder tool and the customer support has been top notch. Highly recommend.

Amara_Bespoke

Aug 12, 2025  on Shopify

So impressed with the instant support from Timesact. I am new to websites and a bit technically challenged. They helped me sort out my problem within minutes no problem and guided me for future. Highly recommend

7chakrasrus

Aug 04, 2025  on Shopify

I'm an about service type of person. Even when I get lost on their app, which I have done a few times...their customer service is top-tier. The app itself is a blessing, I love it, makes my job easier.

Numbrrrz

Aug 01, 2025  on Shopify

Their customer service team is incredibly responsive when it comes to integration issues. I initially went with a different app that didn’t reply at all—knowing what I know now, I’ll stick with Timesact every time. It’s hard to find companies who take pride in their work and also provide exceptional customer service. Ken was a doll!

Mme L'Ovary

Jul 31, 2025  on Shopify

Application simple d'utilisation, claire, concise. Soutien technique rapide et efficace. Je recommande sans hésitation.

Etech Mobility UK

Jul 30, 2025  on Shopify

Excellent app, Had a query and it was answered really quickly. The ability to quickly redirect customers to another product instead on the website which is available is a big help. Would recommend highly

MegbyDesign

Jul 29, 2025  on Shopify

We've been using Timesact for a few years now and it is the best in terms of customisation, tech support and ease of use. I would wholeheartedly reccomend.

Belgravia Homestead Dahlias

Jul 28, 2025  on Shopify

This app is absolutely crucial for scaling up. My sales are automated and I don’t have to pay for marketing. The customer service far surpasses any application I’ve ever used with Shopify. Don’t look anywhere else this one is the best for preorders, and notifications. I would give it 10 stars if I could.

Chief Wholesale

Jul 24, 2025  on Shopify

Super useful app to allow us to pre-sell products before they launch or before they come back into stock. Always a great benefit for cashflow

Chundee

Jul 24, 2025  on Shopify

Wow! Rommel was exactly what I needed when I needed it. We had a last minute panic switching from another pre-order app that just wasn’t meeting our needs (it didn’t even let us cap quantities per product, a huge dealbreaker for us). At nearly 10pm the night before our launch, we installed Timesact and managed to get everything set up quickly. There were just a couple of small things I couldn’t figure out, so I reached out to their support team... They replied within ONE minute and had both issues fixed within two more. I’ve never had service like this on any Shopify app. This is the first time I’ve ever left a review and I’m honestly 150% impressed. The app does exactly what we need, clean pre-order setup and the ability to cap units so we don’t oversell. If you’re on the fence, don’t be. This app saved our launch. Karmyn | Chundee

SITUS.TOKYO

Jul 21, 2025  on Shopify

いつも利用させていただいている予約注文アプリです。 動作についてわからないことも、サポートセンターの方が迅速かつ丁寧に対応してくれました。 日本語でも問題なく対応いただけます。 この度は、ありがとうございました!

Ermonix

Jul 21, 2025  on Shopify

Really impressed with the level of support and patience by Roman. Thank you for customising the "Coming Soon" badge and button on our store. It made all the difference to the aesthetic of our product page. It now seamlessly matches our theme :)

Lapskaus

Jul 16, 2025  on Shopify

This app is absolutely amazing and just what I needed. After installing and uninstalling a couple of other ones, I found this to be the most intuitive and simplest to set up. It helps me to be able to organise multiple limited drops and pre-orders. Their pricing is also the most reasonable and flexible that I've seen. The thing I couldn't have predicted though is the world class onboarding and customer service. The Timesact team are really special. Thanks folks!

Qanba Europe

Jul 10, 2025  on Shopify

Parfait pour nos besoins ! Gérer les précommandes est devenu un jeu d'enfant. Le support client est ultra-réactif : réponse et solution en 2 minutes chrono. Un outil indispensable que je recommande vivement !

My Christmas

Jul 09, 2025  on Shopify

Timesact has been fantastic to deal with — always helpful and super quick to respond to any questions I’ve had. Great support and an easy app to work with!

Rescue 7

Jul 09, 2025  on Shopify

Customer support session with Jolo was excellent and live chat is quick to respond to questions, very happy with my choice of Timesact.

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