I had an issue with the initial setup. I've contacted their support and received helped within minutes. Princess was great!

The Timesact app works great for managing preorders, and the support team is superb! They quickly resolved an issue I had and provided excellent assistance. Highly recommend! +++++

Timesact has been a really useful preorder and back-in-stock email notification solution for our store once we got familiar with how it works. The UI takes a little getting used to, but it offers lots of helpful features (the back-in-stock email notification is a must-have). The best part is the support team — they respond quickly and are always super willing to help with any questions. We ran into some compatibility issues with a couple of our other apps, but the Timesact team really took our request seriously and worked with us to find a solution. Really awesome of them to help us out like that.

Really great app with all neccessary functions for pre-orders and waitlist, we use it for the last 5 months and are really happy with it + best support, always fixes issues within minutes + badges/buttons can be customized + extra pricing model for charities - only 1 language can be displayed on product page and for notifications - pre-order buttons on product page load with delay - no separately generated list of pre-ordered products available

Thank you for the incredible support during our Stellar Star pant pre-orders- Couldn't does this without the teams support to have this up and running!

The installation was straight forward, but since we use a custom build template we had many different things to handle to make it work. When we struggled we got a video call with the CTO Robert, who was extremely kind and helpful. He not only consulted us in the right direction, but even read through our code to see where we did something wrong generally. Best customer support I can Imagine and of course the plugin itself works perfect with no hidden costs.

I found the app settings confusing, despite app reviews saying this was for beginners. The customer service, on the other hand, was A++. I got help right away. I asked a question on Thursday night (by email) and someone responded to me right away. I couldn't reply until the next morning and, again, someone was there to help me. My problem was resolved quickly (and accurately) by early Friday morning. This was great!

Great app, they are always improving it and if I ever have any issues, the team is super fast to respond and fix!

They reached out to help me get set up with a free and very friendly onboarding call. This really helped me get started using the app, which I think will work very well for my product preorder campaign.

We like this app it's very helpful for our business, initially there was a issue but they were quick to resolve it. It was a pleasure to work with the Timeact team on solving the technical problem, thank you Marie and the Timeact team.

Great app and amazing customer support. We've been using this pre-order app for about 9 months and are happy with the functionality and features. Highly recommend!

Amazing customer experience. I had a small problem and princess fixed it within a few minutes, perfect!!

I recently switched back in stock and pre-order apps and Timesact is a huge asset in keeping everyhing in one place. It works well, and the support if quick and thorough. Very much appreciated.

I had lots of questions for setting up my first pre order but the team where there every step of the way, and when there was an issue their tech team jumped straight on the issue and had it fixed in under half an hour! Highly recommend

Jolo y Rochelle me han ayudado a validar que todos estaba correctamente instalado. Muy amables y atentos.

Timesact is the only pre-order app I will ever use. The app is a bit confusing at first because there's a lot of information and a lot of new options with the interface, but once you have it up and running it's a breeze. Every time I have reached out to support, at any time of day or night, I have received a response within 10-15 minutes, and they have always resolved my issue. They even go so far as to make custom code for your store and your needs. The entire team is extremely helpful, and has always helped with anything I've needed.

Fantastic customer service as always. Very patient, answers all my questions, never rushes me to get off chat. Thanks Princess!! Will be a customer just for the great customer service!

Great support! We had a problem with the "back in stock"-button and Ken and Rommel fixed it so quickly! Thanks a lot for the great support! Can highly recommend! :)

This pre-order app has been a game-changer! The customer service is always top-notch—responsive, helpful, and truly invested in ensuring everything runs smoothly. Highly recommend!

Einrichtung ist super einfach - und ein Programmierer von Timesact ist bei Fragen sofort zur Stelle und hilft weiter!! Kann ich nur weiterempfehlen