When the pre-order function stopped working after I changed the theme, the support team fixed it for me. They were incredibly kind, looked into the issue in detail, and quickly provided a solution. I was truly grateful for their help. It’s a fantastic app with an amazing team behind it.

Super helpful app! We have just launched our first pre-order campaing with this app so we hope everything goes smoothly fine! The Timesact customer service is also super helpful and reply very fast! Thank you for the awesome help!

They responded very quickly and resolved the issue right away. Great communication, professional approach, highly recommended.

I had a small glitch and the Timesact team fixed my issue very fast. The App works great for us as well, allowing us to clearly let our customers know if they are purchasing an inline item or a backordered item.

Really love the functionality of this app as well as the user interface. Very well-designed compared to others I've used in the past. This is a no-brainer in terms of investment based on the amount of pre-orders garnered for my clothing brand. In addition, their CS team is really on the ball and even the CTO himself ended up reaching out directly to find an awesome solution to a question I had. Highly recommend!

The team at Timesact, Jolo & Robert did a great job customising the app to work with my theme. Very quick response times. Tried many pre-order apps. Happy to find one that works with my theme.

Does the job though and relatively easy to use, but would love more formatting options. Excellent and prompt customer service.

This app has been very helpful for our store. We don't often run pre-orders but when we do the app is effective and cost effective. It integrates well with our Shopify theme too. The set up of a flow takes a bit of getting used to, but once you've used it once, it's straight forward. We had some problems updating one of our plans and the Timesact support was excellent. Responsive, helpful and sorted our issues quickly. They stayed on line for the duration and fixed each issue one by one and clarified all questions about the set up. If you are looking for a pre-order app I highly recommend this one.

The app works perfect for my needs for PRE-Order products. I made few mistakes on setup so reached out to support through there inbuilt chat. Ken from TimesAct spotted my mistakes within a few minutes after checking through the whole setup and resolved the issues. Great support!

The App was simple to install and use, and does everything perfectly. When we had a query regarding compatibility with our bespoke site their help team were amazingly quick to respond. Rochelle & Rommel fixed us up right away and couldn't have been more helpful. Thanks Guys!

Timesact helped me set up my pre order and when I had an issue they helped me straight away with their live chat. This is the best app I have used for pre order, they have made it so easy for me to use. I would highly recommend them over any other pre order app

Our web developer suggested this app for managing pre-orders when we have things out of stock. We are probably only using a fraction of it's capabilities. Super easy to use, works well and their support team is outstanding if you have any queries.

Was so helpful and got on email within 4 minutes of me sending my request for help. Even went above and beyond to fix a few things on my site. HIGHLY recommend!!!

This app is very helpful, but above all the customer support is outstanding. JoJo delivered an excellent onboarding call incuding many great hints, ideas and best practices.

We've been using Timesact for pre-orders for over a year and it has worked great for our business. Wonderful support from the Timesact team always as well

日本語に対応していて、使い方を覚えればそれほど難しくなく設定出来ました。予約注文、再入荷通知など上手く使いこなせれば売上の維持に貢献できると思います。 カートが動かないなどトラブルがあった際も、チャットからの問い合わせで素早く対応してくれたのでこれからも安心して使うことが出来ます。 英語が出来なくてもgoogle翻訳で十分に会話出来ます。 これからも良い機能のリリースを期待しています。

the Preorder fucnction works perfectly, had a small issue with the layout and settings, the customer support from Rochelle was amazing, we do recommend

Han sido muy resolutivos, incluso con la versión gratuita te ayuda, y eso es fantástico. La recomendamos mucho y esperamos que siga funcionando igual de bien. Gracias por la asistencia eficaz y resolver nuestras dudas.

I would recommend as it is easy to use and if there was something I could not do the team is always helpful in resolving my issues and concerns. They are fast at responding and good at explaining the issue. Thanks!

Great app for setting up pre-orders. Through their excellent and fast customer service, we managed to get a pre-order solution up and running within minutes, and even got their assistance doing so in a country where shopify payments weren't available (a limiting factor in shopify). So far the only pre-order app solution we could find that did this quickly and affordably.