The best thing about it (regardless of its easy navigation) the live support you get! Thank you for this app which makes work flow easier

A very useful app with quick customer service. I chose this because I can chat with their support team quickly. Easy to use so this app company with me in my previous and present company.

I'm using it for the pre-order function, so far it works as described. When I've needed support the chat function team have been quick, friendly and helpful.

The Timeact team are true professionals - they fixed an issue that seemed impossible to solve! Even though the problem wasn’t related to their app, they still found the root cause and made everything work perfectly. The app itself is super convenient and easy to use. I’ve been working with them across two stores, and I’ve never had a single problem. Their support is lightning-fast, polite, and always ready to help. I just want to praise, praise, and praise them! Highly recommend!

I just installed the app, so I can’t give feedback on its effectiveness yet, but I want to highlight the quality of the customer service — they were truly professional, fast, and efficient. That alone already makes all the difference.

Been using this app for a couple of years now. First of, the app is pretty expensive. The app works, however, there is so much clicking around to do. The main problem and the reason for the 2 stars is that the app doesn't work for orders received via Shop Pay, Buy Button or any other accelerated checkout buttons/ apps. The company will be ready to blame Shopify for this. Other than the sleek UI and some customization abilities, nothing good in terms of making it easy for the Shopify seller.

This app is so cool. The set up is not hard and it can remind you of how you can use your other apps for other different utensils to make your store a perfect marketplace for dropshipping which in my opinion is a job well done if you do it rightly.

Rochele was very helpful and was able to confirm that I had set up my Timesact preorder profile correctly. The app has been easy to use and will help with my preorder campaigne.

The tech support is AH-MAZING. I've just started using the app but I like all of the features so far.

Simple. Effective. Reliable. We’ve been using the Timesact PreOrder | Notify Me app and it’s been a great addition to our store. It’s easy to set up and navigate, even with a busy schedule. We especially appreciate the flexibility—being able to offer “notify when back in stock,” “pre-order and save,” or simply mark items as out-of-stock gives us control and keeps customers informed. Plus, their support team is knowledgeable, responsive, and genuinely helpful. Highly recommended for any store looking to manage inventory visibility and customer expectations with ease.

Une application que je recommande fortement. Très complète, elle répond à tous mes besoins pour la gestion des précommandes. Un grand merci au service client (Marie) très réactif et efficace, qui m'a bien aidé pour la gestion des badges.

Fantastic customer service, reply almost instantly on the online chat and any issues resolved very quickly! App is extremely easy to setup and use

I tried 10 pre order apps before this one and was about to give up! I downloaded this one and the price was good- not crazy and affordable. But the customer service was beyond amazing- I went from almost giving up on having preorders (which is a must have for my store) to having an app that not only worked but I could customize it. Marie and Tudor went above and beyond to help me- Tudor even found an overlap in apps that was annoying customers and just went out of his way to help me, explain things and offer me the best possible service. I need support like this in apps and this one gives you that and more- I’m so grateful to this app, Marie and Tudor- simply amazing and what a huge relief- get the app 10/10

The team is prompt and effective to fix issues, and even catch some that i haven't thought about. Great app that works well for those in need of a pre order app, on both B2C & B2B plateforms.

We used this app for a new product we were releasing. We had a few issues with the Coming Soon feature, but the support team were on the case and fixed the problem immediately. I would definitely recommend it.

The support team is really responsivie, fixed the UI and functionality issues with our theme in few hours. And I love the app. It would be even better if the team could add a split payment (instalment) feature. I also suggest giving customers the option to either pay in full or just pay a deposit.

Marie was the most helpful and knowledgeable, saving me from all the frustration I was going through. I really appreciate her assistance in setting you up with the app for me. Thanks, Marie!

Great addition too our site, Worked right away with pre orders on some seasonal high end stock. Great customer service with a few items that required assistance with our theme.

Amazing app — highly recommended! Timesact Pre-Order is an absolute must-have. It works great and comes with lots of features that make managing pre-orders super easy. The support team is outstanding — fast, friendly, and really goes above and beyond. Several team members jumped in to help and even extended my theme to make everything fit perfectly. Top-notch experience all around!

Useful APP if you need pre-sales, easy to use and trully appreciate the free onboarding call. In case of issue quick on analysis if escalation needed to technical team efficient on treat the priority if needed. Good APP and good service