Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Local taste

Nov 06, 2024  on Shopify

Great first impression of the app! Exactly the kind of functionality that we've looking for and a great support that made customizations specifically for our store.

Driven Lifestyle

Nov 02, 2024  on Shopify

I reached out to their chat support for an issue with my pre-order products and within a minute I was able to talk to someone and resolve my issue. Very easy fix and they provided screenshots on what to do. Very reassuring. Thank you!

Silkflair

Nov 02, 2024  on Shopify

Easy to use, very useful to get in touch with potential customers or returning customers. Support team is very professional: I had some issues with the integration with Pagefly, but they solve it quickly.

CULTUS ARTEM

Oct 31, 2024  on Shopify

Help was given immediately when asked. They were polite and very helpful, only took minutes to resolve.

Homekeep Studio

Oct 30, 2024  on Shopify

Jolo was great at getting the app up and running on my website. I launched my made-to-order products this week, and the app provides the information I want my customers to know. :)

KINNEBAR

Oct 28, 2024  on Shopify

I had a call scheduled with Jolo today and he was incredibly helpful and patient. Walked me through every step of what I needed. Amazing customer service! Thank you.

Shapedbyprogress

Oct 28, 2024  on Shopify

I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!

Gus Oliviero

Oct 27, 2024  on Shopify

Every time I needed something fixed, these guys were fantastic! I got quick replies, and issues were resolved in minutes. Highly recommend!

Eeriecast Store

Oct 27, 2024  on Shopify

Made pre-ordering our indie tabletop card game possible. Thank goodness for this app (support is astounding as well).

Island Trading Limited

Oct 27, 2024  on Shopify

We've only had the app for a short amount of time - and everything is working well. Five star review at this time is for amazing and responsive customer service and support - we needed a few tweaks and the fixes were quick and worked perfectly! Thank you Robert and team!

Breath and Balance

Oct 27, 2024  on Shopify

Jolo's support was brilliant, he helped me set up the pre-order function with ease. Good overview of app and features and could tailor to my specific needs.

BUMPSUIT

Oct 24, 2024  on Shopify

Quick to respond to an issue I ran into and quick to help me resolve it. Cant ask for me when it comes to that!

whywhy

Oct 21, 2024  on Shopify

I'm still working on my website and Jojo from the support team was very helpful by immediately joining me on a video call during the setup process, giving me suggestions on the basic scenario to implement to get the best performance.

Cook & Nelson

Oct 21, 2024  on Shopify

Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!

Angry Pablo

Oct 20, 2024  on Shopify

We have just downloaded the app but the everything seems super intuitive and the setup support offered by Jolo was fantastic.

Earthshake

Oct 17, 2024  on Shopify

My experience with Jolo was excellent. He quickly provided the perfect solution for my pre-order set-up.

Yoga Hero

Oct 17, 2024  on Shopify

We haven't tested the app yet - but support is awesome. They helped us st up everything so fast. I also love that all texts are translatable

Alcove Wellness

Oct 16, 2024  on Shopify

Jolo was amazing! Very knowledgeable about the product. He was also both personable and professional at the same time which I think is a great quality.

Katie May

Oct 16, 2024  on Shopify

Jolo was super helpful with setting up the app on our Shopify store. The whole process took only about 30 minutes. He was very knowledgeable about the app, along with giving guidance on the best way to set it up for our specific needs.

hotalingandco

Oct 15, 2024  on Shopify

Very easy app to install and use. It does a great job of walking you through the process. They also offer free set-up assistance, and they are very accommodating. I got to work with Jolo - who was super friendly and knowledgeable.

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