Jolo was extremely helpful explaining how to set up a pre order. He was also able to set it up for me so it is operating before the end of the call.

We have been using this app for over a year now. I am not a techy kind of person and a lot of this stuff straight up scares me. The set up of this app was painless. I had a conference call and my hand was held through the initial process. Over the year a few things popped up I needed to change things or something didn't work after an update to our theme. In both cases support was super easy and VERY helpful. I feel confident that using this app was a great decision and has made it possible to pre-order products without confusion or hassle for our customers.

Tuve un problema con la configuración de la visualización de un botón, y me lo resolvieron en apenas 10 minutos. Soporte técnico muy rápido y amable, además de ser una app perfecta para los prelanzamientos de nuestros productos.

We've been using the app for several weeks now and are very happy with how well it works. The customer service has been incredibly helpful and even managed to ensure the app works seamlessly when discount codes are applied.

This app can do more than what we are using it for, but as far as allowing pre-orders and back-orders go, it works a treat. You can setup templates or defaults for a lot of functionality, and it works out the box with most themes almost perfectly. For any instances where a customised theme meant some things were slightly amiss, support was more than happy to ehlp! Keep up the great work team!

This is my first Shopify experience and first experience with this app. I'm not the most tech savvy person and was having difficulty getting things set up. I emailed the support team on a Saturday night around 11:30pm, they had already responded by Sunday morning at 1am. We emailed back and forth all day on Sunday to get my questions answered so I was able to launch my Shopify store in time! I wasn't even expecting an answer until Monday at the earliest. That first day, we were able to bring in over $2,000 in sales, and that would not have been possible without the help of this team! I cannot recommend this app enough! AMAZING customer service!

Rommel was SO PATIENT and SO KIND. I asked a gazillion questions and he kindly answered each one. This app is missing a feature that I wanted but because of the amazing customer service, I'm fine waiting for them to develop it. I'm telling you - I installed/tested four other apps and nobody would help me in a timely fashion except Rommel! 10 STARS and so much appreciation for the help and true feeling of partnership. Keep crushing it!

Great customer service! Solving a problem through the chat was quick and easy. App works greta and it does what's needed :)

I ran into a slight issue with getting the Pre-Order product badges to show up on my Shopify store. I contacted customer support and within 15 minutes Kenneth had the issue resolved. It happened so quickly that I noticed it was fixed before I was able to read Kenneth's email response letting me know my issue should be resolved. Great app, even better customer service!

Super easy to set up and easy to understand! I had a small issue with the badge not showing on collection pages, but easily I wrote to support through the chat and they handled it in some minutes. Great support service! Thanks

Great app for preorders and back-in-stock notifications. We have always been impressed by their prompt and courteous customer service whenever we have questions or experience any obstacles. Would definitely recommend Timesact to anyone looking for automated business solutions.

Excellent way to arrange a pre-order function on your shopify store! They also ACTUALLY help when you send an email to customer service, and solve issues quickly!

You can't ask for more! These guys are just the best in their field. The app looks very well, it integrates almost seamlessly and where it doesn't you have support in a matter of seconds literally. There is always somebody to answer your questions, solve you problem or if too complex will be passed to the dev team and will be solved 100%. I highly recommend the app and the team :)

Great app and support too. We get a lot of pre-orders. But what we really miss that there is no translation possible for the text at the productpages, below the button. We have a multi-language store and we miss this feature.

This app is exactly what I needed and incredibly user-friendly. Although I encountered some issues with my theme not displaying the badges, the customer support was exceptional. They responded quickly and made sure everything looked perfect.

So far is very easy to use, I had an issue with languages and support helped me figure it out right away!

Estou adorando o app, entrega oque promete e o suporte é maravilhoso, super rápido e são atenciosos.

The Preorder/Notify Me app team is amazing! They responded quickly and went above and beyond to help me. Their support made setting up the app a breeze. Beside that, the app is very useful and can improve your sales. Highly recommend!

This is app is great for growing business. Having an apparel store, we have so many different products, and we operate with very low stock. Having a pre-order allows us to keep the sales going. The customer support is always responsive and has solved my technical issues promptly.

Plug in works exactly as desired and they have quick and great customer support to resolve any issues