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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Destiny Boutique

Jul 14, 2024  on Shopify

This app is super convenient and easy to use. I look forward to using all the features they have. The customer service is knowledgeable and I had a pleasure of working with Princess.

Peace Love Mahjong

Jul 14, 2024  on Shopify

Works well and has plenty of customer notifications which is helpful in heading off customer inquiries.

Sarto Group

Jul 13, 2024  on Shopify

The app had a decisive advantage for us If you have different delivery times for products or manufacturers when pre-ordering, you can map this perfectly. We were able to set everything up very well, but then had a problem with the online display. We contacted the support team by email today and they helped us immediately and solved the problem within a day. The response was so fast and professional that we are delighted. We recommend this app without reservation.

Lola&Lykke

Jul 11, 2024  on Shopify

This app is great and the customer service is super fast - Pam solved my problem quicly :) Thanks a lot!

Sensory Street

Jul 10, 2024  on Shopify

Great support, the app was easy to work with. I think it will be a great asset for our Shopify store.

Collins Debden

Jul 08, 2024  on Shopify

Customer service is great! Very fast at replying and no other issues. They definitely know what they are doing and it's great to easily communicate with someone with knowledge in a timely manner.

Loot Cave

Jul 07, 2024  on Shopify

I am not going to lie, this app costs more than some of their competitors but let me say this. it's worth every penny cause IT WORKS. I have tried so many pre order and notify apps and they all just fall short. Don't always work or just lack features. This app works so well it's made my life so easy. The support team are amazing, i had a small issue with check out and they fixed it within a few hours. I am so glad i found this app it really has everything. Such a great product!

Margalya Press

Jul 02, 2024  on Shopify

Amazing customer service. What a difference it makes to be able to speak to someone when setting up an unfamiliar app. It takes so much of the stress out of the process. Really recommend!

RUSK

Jul 02, 2024  on Shopify

I am impressed with the functionality of the app. It combines pre-order & notification of back-in-stock functionality, saving the cost of two apps. Jolo from their support team was super helpful and offered to jump on a call to help with setup, which was very useful.

MH12.Shop

Jul 02, 2024  on Shopify

Die App und der Support sind Gold wert! Da wir unsere Produkte (Lebensmittel) importieren, und die Haltbarkeit vergleichsweise kurz ist, ist die Pre-Order-Funktion für uns enorm wichtig. Dies erspart uns Verluste durch ein abgelaufenes Verfallsdatum. Supportanfragen werden nicht nur unmittelbar beantwortet, sondern Fehler auch direkt durch den Support behoben. Gerade wenn man nicht Spezialist im IT-Bereich ist, erspart dies Mühe, Zeit und Kosten.

Sialia USA

Jun 30, 2024  on Shopify

I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact. I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me. Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future. Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!

RELLE

Jun 27, 2024  on Shopify

I received fantastic service from Princess who was so quick to respond and helped me immediately. Thank you!

RUKSAK

Jun 27, 2024  on Shopify

This is an excellent app with many useful features. In the end we were unable to use it given some issues that were not the fault of the app, however I wanted to give them a 5 star review due to their incredible customer support and diligence in getting the app working where possible.

Moon & Stone

Jun 25, 2024  on Shopify

Jolo was wonderful helping me set up the app! Loved that there was a same day appt available once I downloaded the app. This will fit my needs perfectly.

The Home Crafters Ltd.

Jun 24, 2024  on Shopify

Brilliant app! a little difficult on the UI but managed to navigate it and got lots of help from Princess who sorted out my little bugs! Would much rather if the products got grouped into selling plans instead of reporting as a whole list, makes it difficult to tweak the plan (have to apply it to each individual line or delete the products and start again!) Lets see if it drags in the customers now! ;-)

Herbert Frère Soeur

Jun 24, 2024  on Shopify

Suite à un souci de lien sur le bouton de précommande, nous avons dû contacter le support. Celui-ci a répondu en moins de 5 minutes et, grâce à leur assistance, le problème était réglé en à peine 10 minutes. Trop peu d'applications peuvent se vanter d'avoir un aussi bon support. Merci encore à Preorder Notify Me Pre-Order T pour leur efficacité.

ROSES AND LACE

Jun 24, 2024  on Shopify

Hi The best support, I spoke with Kate and she described how the app works and helped us customize the app to our store design. Thank you! Highly recommend Best wishes

Nibs.com

Jun 23, 2024  on Shopify

We have been using this app for several of our stores and its great! The customer service was also wonderful, they answered our messages very quickly and resolved our issues in no time. Thank you for this useful app!

Wonderland222

Jun 23, 2024  on Shopify

Excellent customer service! Easy to chat with a support member, easy to set up product set up and walk through.

OPTIMACY

Jun 23, 2024  on Shopify

Jolo was very helpful in both his education and assistance in the setting up of this app. I really appreciate the opportunity to quickly get on this introductory Zoom call to ensure I get off on the right foot. Thanks!

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