Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Bambinista

Jun 23, 2024  on Shopify

I met with Jolo for the app demo ad download . He was excellent! Clear, kind and patient. I would recommend the app to other small business owners based on the functionality I am familiar with at this stage. Thanks Jolo!

The Brooklyn

Jun 21, 2024  on Shopify

The pricing is a LIE! They say that their plans start from $1 and are $17 per month for unlimited. This is untrue. You have to PAY per preorder. So far, for 50 preorders, we have paid $25USD, and have just had to pay another $20USD to unlock another 50. They stop the app from working if you don't pay. The pricing listed here on the Shopify App store is straight up a lie!

Zendira

Jun 20, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ - We've had this app for a long time and would give it more stars if we could. The functionality helps us to manufacture in small quantities and ensure customers are informed about their pre-order. However, the customer service is why we wanted to write a review today. As every Shopify user knows, a new Shopify theme update can cause some code to go wonky (technical term). We always reach out to the team before publishing a new theme or update to ensure the code will work. They're online, friendly, and fast. Try this app, you won't be disappointed.

miix mii Hair Co.

Jun 20, 2024  on Shopify

I am very happy with the service so far. I love that they offer onboarding assistance to help set up the app. I met with Jolo and he was extremely effective and efficient. Thank you!

Omni Art

Jun 19, 2024  on Shopify

Amazing support staff and app. They quickly fixed a display modification I wanted, and they were available to video chat to show me how to use the app. There are some awesome features in development I'm really excited about too! Keep up the great work!

OOP-SEES

Jun 18, 2024  on Shopify

Jolo was excellent! His customer service was impeccable and he did an outstanding job answering all of my questions as well as his guidance through the app itself. I now feel very comfortable moving forward with my launch date because I can now incorporate a pre-order tab. I am really impressed with the app as well as the live support you receive if you have a question and need to speak with someone, directly. There are also quick and easy to follow tutorials that help as a resource tool, if needed. Thanks again Jolo, I wish you all the best and I would highly recommend this app, by far.

RE-CARRY

Jun 16, 2024  on Shopify

Had a very efficient and effective call with Jolo. He solved my issue and walked me through on other function as well. He explained in very details. We also went over on how to setup the dynamic message in the page. Great Customer Service.

Luxi Living

Jun 16, 2024  on Shopify

I've tried a few pre-order apps, and this one is the most user-friendly. The support team responds very quickly and helped us solve the UI display issue. The technical skills of the support team are impressive.

THEHOUSEFUL

Jun 13, 2024  on Shopify

The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.

PowerUp Gummies

Jun 12, 2024  on Shopify

10/10 SUPPORT. Love Kate and Robert THEY ARE AMAZING THEY ALWAYS HELP. Thank you team, Pre-Order app is the best.

Yuda

Jun 11, 2024  on Shopify

The app works great and the customer support is amazing. The small issue I had they fixed within minutes.

K-NU Toys

Jun 11, 2024  on Shopify

So far so good! Our business makes custom suits for action figures so we use the pre-order/made to order function. So far it works great. When I had trouble, their support staff Jolo helped quickly and solved the issue. I would recommend this app.

ergoPouch Chile

Jun 09, 2024  on Shopify

Very good app. It met all the requirements I was looking for in a pre-sale app. The customer service is excellent, very attentive and professional. They respond immediately.

Sarah Angelie Jewelry

Jun 08, 2024  on Shopify

Nothing but good things to say about the app. It does what it is supposed to and the customer service has been great. I needed to change the look of my Add to Cart and Pre-order buttons through the app and the developers assisted promptly. Highly recommended!

lunatic femme

Jun 06, 2024  on Shopify

Jolo was amazing. He set up our store in minutes plus showed me how to use in the future for various situations we'd encounter. We've tested various apps in the past with no luck and Jolo made this painless and easy. So happy with this amazing app and seriously next-level customer service. thank you!!

Spacers

Jun 05, 2024  on Shopify

Rommel was exceptionally helpful in walking me through how to use the App and answering any questions I had. I would also recommend playing around in the app a little beforehand so you are familiar with how it works.

Yafe Pet Shop

Jun 05, 2024  on Shopify

The app has been very good and has many useful features and parameters to configure the badges, the words, look and feel. Although initially there were some issues with displaying the badges, the support team was very responsive, friendly, patient and assuring. And they managed to resolve the issues after some time, proving their technical capabilities. A good app to install. Thanks support team!

Manifestie

Jun 05, 2024  on Shopify

The app works as it should. I've used this app for at least 6 months now. I'm happy with it, as I have made sales from the app. So far, customer service is very quick (within minutes) and resolved my issues just as fast. I recommend it.

AVRY JAMES LABEL

Jun 04, 2024  on Shopify

Pam is a superstar - so patient and tested everything for me to make it was working correctly! Each time I need support, someone is always available to step in and help as quickly as possible. Thanks team!

Nate's

Jun 03, 2024  on Shopify

Rommel helped me and got it set up in 5 minutes! I literally do not know how to do anything in shopfiy so I was so nervous to install a new app but we got it done, it is working, and I couldn't be happier.

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