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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,876)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Bigelow Lane

Aug 06, 2024  on Shopify

We use this app for the "notify when back in stock." It works well and their customer service is incredible.

Airframes

Aug 02, 2024  on Shopify

Fantastic app for Shopify that has all the features I needed, but even more importantly the customer service is instant and very thorough and reliable. Sometimes chat support is not very useful, but with Kairock Partners SRL they always help to resolve issues in real time.

Barc London

Aug 01, 2024  on Shopify

Great app, and great customer support - Jolo was super helpful and ran though my query thoroughly and with patience to ensure the preorder feature would work for our upcoming launch.

Japanime Games

Jul 30, 2024  on Shopify

I just installed the app, had some trouble with ribbons not appearing, wrote an email to the support and it got fixed in a jiffy! So far so good.

My Small World Toy Store

Jul 28, 2024  on Shopify

Jolo was brilliant - really concise training and help with installation. This is the app I've been looking for for MONTHS... and I've tried and tested a lot of them. Don't bother installing any others. Good work everyone!

Marrowbone

Jul 27, 2024  on Shopify

The customer support for this app has always been super quick and helpful. Pam made multiple changes for my page. Very Happy and would definitely recommend.

Fragrantika

Jul 24, 2024  on Shopify

A few minor display issues were quickly resolved by a very friendly and responsive team! Very good application, easy to use! Five stars!

BK Hobbies

Jul 24, 2024  on Shopify

Jolo was incredible in helping me set this up. This is the 3rd pre-order app I try and so far I can confidently say it works better than anything else, products update super quick, which is extremely important to avoid upset customers. Thank you all for creating such a great app.

Varriale Profumi®

Jul 22, 2024  on Shopify

L’applicazione funziona in modo fantastico, ma la cosa più bella è più importante è l’assistenza clienti, ragazzi formidabili disponibili e soprattutto pronti a risolvere tutti i problemi. Consigliatissima !!!! I pre ordine funziona in modo eccellente, la notifica di avvisami quando torna disponibile altrettanto inoltre c’è anche la possibilità di personalizzare il tutto sempre grazie a loro ✅❤️

Moxy

Jul 22, 2024  on Shopify

The "pre-order" button is slow to load, and customer are able to order it thinking it's going to ship right away. This is causing some trouble with our customers. The team does not seem to have a good way to improve it yet.

Kicks Generation Toys

Jul 18, 2024  on Shopify

Staff was very responsive and quick to answer any questions. So far it is working good. Thanks Princess!

Homey Pieces

Jul 16, 2024  on Shopify

I tested several apps, and this was the only one that met all my criteria. The app has its own excellent product management system for Restock Alerts, Pre-Orders, and Coming Soon items, making it very easy to manage these functionalities. Initially, there were two features not working due to my theme, but I reached out to support (special thanks to Robert, who is the CTO). He provided flawless assistance and fixed all my problems within minutes. We also had a quick chat via google meet and i can confirm he knows his shit :) I highly recommend this app & team, if you are looking for a reliable well-featured pre-order app.

Dipherent Label

Jul 15, 2024  on Shopify

This app gives me exactly what I need. Love the features and setup. Excellent customer service. I had a little trouble at one point in the setup setting with one of the features and I reached out to the support team for help, and they were able to fix my issue and got everything running smoothly so quickly. Definitely recommend.

Mancsverzum

Jul 15, 2024  on Shopify

Jolo's support was awesome. He is kind and supportive. The app is really easy to use and professional.

Destiny Boutique

Jul 14, 2024  on Shopify

This app is super convenient and easy to use. I look forward to using all the features they have. The customer service is knowledgeable and I had a pleasure of working with Princess.

Peace Love Mahjong

Jul 14, 2024  on Shopify

Works well and has plenty of customer notifications which is helpful in heading off customer inquiries.

Sarto Group

Jul 13, 2024  on Shopify

The app had a decisive advantage for us If you have different delivery times for products or manufacturers when pre-ordering, you can map this perfectly. We were able to set everything up very well, but then had a problem with the online display. We contacted the support team by email today and they helped us immediately and solved the problem within a day. The response was so fast and professional that we are delighted. We recommend this app without reservation.

Lola&Lykke

Jul 11, 2024  on Shopify

This app is great and the customer service is super fast - Pam solved my problem quicly :) Thanks a lot!

Sensory Street

Jul 10, 2024  on Shopify

Great support, the app was easy to work with. I think it will be a great asset for our Shopify store.

Collins Debden

Jul 08, 2024  on Shopify

Customer service is great! Very fast at replying and no other issues. They definitely know what they are doing and it's great to easily communicate with someone with knowledge in a timely manner.

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