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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,613)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Bambi Bags

Nov 17, 2024  on Shopify

Flexible features, great customer service, prompt and quick solutions! Finally found a pre-order and 'coming soon' app that is easy to use with great features, such as providing discount on pre-ordered items and an ETA message for when product ships out. Customer service is really great too, few times I've chatted with them and instant reply. I high recommend this app!

nyce kayaks

Nov 15, 2024  on Shopify

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

grown&sewn

Nov 14, 2024  on Shopify

Honestly, This app is brilliant and the support is bizarrely good. I mean, they are instantly there to help literally ever single time I need them.

Matteo di Davide ~ Eyewear

Nov 14, 2024  on Shopify

The app is really interesting for starting companies when the inventory is not there yet. You can start getting people on your website and even selling your products upfront. Jolo did really a great job with supporting me. Thanks!

Fear My Heart

Nov 13, 2024  on Shopify

Exceptional Pre-Order Support and Service! I recently started using Kairock Partners SRL for managing pre-orders on my Shopify store, and it’s been a game-changer. I encountered a challenge while a customer from another country was trying to place an order, so I reached out to their live chat for help. Louie, the support rep, connected with me quickly, listened to my issue, and even accessed our account to fix it within minutes. The super-fast and efficient customer service exceeded my expectations, especially with an international customer on hold. Highly recommended for anyone needing reliable pre-order management and outstanding support!

LO+JAYNE

Nov 12, 2024  on Shopify

amazing customer support! really helpful and got on a call with me to troubleshoot instantly my issues. I highly recommend this app!

SPACE ISLAND

Nov 11, 2024  on Shopify

Finally a Shopify app that doesn’t disappoint! It’s user friendly and has been a game changer for my custom, made-to-order business. The customer service is fantastic! They resolved my issue within a few hours, and I was back up and running. Time is precious, and this app delivers. Highly recommend

Capital Hardwood and Supply

Nov 10, 2024  on Shopify

Pricing structure allowed us to start a Pre-Order campaign to see if this type of sales structure would work for aspects of our business. I set up a customer service call and got an additional 10 pre-orders which helps as a new business. I have not tried the In Stock or Back in Stock emails yet, but the Pre-Order functionality was solid.

AnnaConcept

Nov 10, 2024  on Shopify

The appl works very well and the entire team is promptly available to help and solve issues. Highly recommended

Radiant Lure

Nov 07, 2024  on Shopify

The app does what I need and was easy to set up. There were some concerns I had about the appearance of the buttons and the support team worked with me to arrive at a solution that is suitable for my needs. Everyone I interacted with where professional and helpful. Reach out to the team when doing tests as they can better assist you with test orders using their app.

GEDENKEN SCHENKEN

Nov 07, 2024  on Shopify

Setup was straight forward and the free plan works really nice for me to test it out. After setting up I noticed that it didn't work as expected and wrote support. They answered fast and fixed the problem real quick without creating any extra effort on my side besides giving them access to the shop. Total recommendation

Local taste

Nov 06, 2024  on Shopify

Great first impression of the app! Exactly the kind of functionality that we've looking for and a great support that made customizations specifically for our store.

Driven Lifestyle

Nov 02, 2024  on Shopify

I reached out to their chat support for an issue with my pre-order products and within a minute I was able to talk to someone and resolve my issue. Very easy fix and they provided screenshots on what to do. Very reassuring. Thank you!

Silkflair

Nov 02, 2024  on Shopify

Easy to use, very useful to get in touch with potential customers or returning customers. Support team is very professional: I had some issues with the integration with Pagefly, but they solve it quickly.

CULTUS ARTEM

Oct 31, 2024  on Shopify

Help was given immediately when asked. They were polite and very helpful, only took minutes to resolve.

Homekeep Studio

Oct 30, 2024  on Shopify

Jolo was great at getting the app up and running on my website. I launched my made-to-order products this week, and the app provides the information I want my customers to know. :)

KINNEBAR

Oct 28, 2024  on Shopify

I had a call scheduled with Jolo today and he was incredibly helpful and patient. Walked me through every step of what I needed. Amazing customer service! Thank you.

Shapedbyprogress

Oct 28, 2024  on Shopify

I want to express my gratitude to Louie for his incredible help. He was not only friendly but also provided fast service. Thanks to him, my issues on the website were resolved quickly. I truly appreciate his support!

Gus Oliviero

Oct 27, 2024  on Shopify

Every time I needed something fixed, these guys were fantastic! I got quick replies, and issues were resolved in minutes. Highly recommend!

Eeriecast Store

Oct 27, 2024  on Shopify

Made pre-ordering our indie tabletop card game possible. Thank goodness for this app (support is astounding as well).

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