Preorder | Notify Me Timesact logo

Customer reviews: Preorder | Notify Me Timesact

Reviews (1,786)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Chocolatiers Edward & Irwyn

Feb 20, 2025  on Shopify

Great app with great customer service

56design WebStore

Feb 19, 2025  on Shopify

I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes. I think this is great customer support. Thank you.

Animaux Troupeau

Feb 19, 2025  on Shopify

Great customer service with quick response and efficient handling.

Stori Footwear

Feb 18, 2025  on Shopify

So far so good. GREAT customer service.

shop.akindemy.com

Feb 17, 2025  on Shopify

Great App.

Fray Fitness

Feb 17, 2025  on Shopify

Jolo was amazing! Knowledgeable, professional, and personable. 10 stars!

Athletic Apparel

Feb 16, 2025  on Shopify

Create product, pretty easy to use. I had a couple of questions so just popped them into the chat function, had a reply within minutes and response was clear and easy to follow! Highly recommend!

Galerie Gugging

Feb 12, 2025  on Shopify

it was a bit complicated for me to set up alone, but i contacted support and they were very helpful! everything is perfect now.. Shoutout to Louie for being efficient!

Micro Drills UK Ltd

Feb 12, 2025  on Shopify

Louie was a great help. He solved my issue quickly and professionally. Thank you.

SDL swimwear

Feb 07, 2025  on Shopify

The app is easy to understand. I also had a pleasant experience with the advisor, he was very patient, knowledgeable and very professional.

Haven Golf

Feb 07, 2025  on Shopify

Princess from the customer support team is AMAZING! So helpful.

rouse like house

Feb 06, 2025  on Shopify

I haven't used this app for very long, but I will say that their customer service alone is 5 stars. If you have any issues, they'll get back to you within an hour! That's so helpful for us small business owners.

That Shoe Lady

Feb 06, 2025  on Shopify

Thank you so much for assisting so efficiently and painlessly!!! It was lovely to have such good help :) The service of help on this app is awesome!

Pure Stroke Putting Aids

Feb 04, 2025  on Shopify

The App did exactly what we needed; giving customers the ability to pre-order prior to stock arriving, I will certainly be extending its use for items coming soon as well. I did need a little support during setup which was handle extremely quickly by the team (Louie). I couldn't be happier, well done guys.

K2 GOLF

Jan 31, 2025  on Shopify

We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues. We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking. We didn't lose any sales and actually had larger sales with our preorders that we were able to fill within the week. We strongly recommend Timesact for your preorder/out of stock needs. The support is timely and they are a great fit for our business.

Lolita Pocket

Jan 29, 2025  on Shopify

Great Online Support! Very fast help.

Cremilde Bispo Jewellery

Jan 28, 2025  on Shopify

I'm a new user, but by now, the Customer Service (Princess) is amazing! Princess helped me with every single thing I've ask her.

Sydney BBQs and Rotisseries

Jan 27, 2025  on Shopify

Great app and great service. A special shout out to Rommel for going above and beyond to help me

Clair de Lune

Jan 27, 2025  on Shopify

We're new to the app but was able to get set-up quickly with fast and easy support from the customer service team.

BAU Paris

Jan 27, 2025  on Shopify

Il n'y a pas de francophone malheureusement, mais nous avons échangé par écrit et tout était clair. Merci

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