I'm a new user, but by now, the Customer Service (Princess) is amazing! Princess helped me with every single thing I've ask her.

We're new to the app but was able to get set-up quickly with fast and easy support from the customer service team.

Il n'y a pas de francophone malheureusement, mais nous avons échangé par écrit et tout était clair. Merci

very helpful staff and easy platform to use, the pricing is adequate for the amount of orders you expect to receive

Great experience so far! Louie was quick in testing out my site to be sure the app was working properly! I am happy with the service so far and the app

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

Support is great!! I would have deleted the app shortly after I added it. I had an issue with the buy box. I asked a question on the chat feature and promptly got my issue resolved. Typically when something like that happens I delete the app and move on. Great customer support

Je suis extrêmement satisfait de cette application ! Elle est intuitive, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont pratiques et bien conçues. C’est une solution simple et efficace que je recommande vivement. Félicitations à l’équipe qui a conçu cette application !

The setup process was seamless, and the customer service team was prompt, knowledgeable, and highly supportive, ensuring my issue was fully resolved. Princess provided exceptional assistance and was a fantastic representative throughout.

Kenneth was absolutely fabulous to work with on our Zoom call. He was patient with me and thoroughly explained how to use the Timesact app. I’m grateful to have chosen this app for my first small business!

Utilizing pre-order for my small fashion brand is new to me, and Timesact customer support is responsive and helpful with all my questions as a newbie!! Definitely recommend the app if you are integrating pre-orders into your business.

We just installed and needed some help with our Pre-order button and badge - Rommel and Marie were fantastic - fixed it in minutes - thank you Scott

Supero mis expectativas! Es una aplicación genial para administrar el tema de preventas en tu tienda en linea. Ademas la atención al cliente es increible, rapida y muy amables.

I would like to express my gratitude to Rommel for his excellent support in fixing the bugs. His quick response and effective solutions helped resolve the issues smoothly. Rommel’s professionalism and dedication to providing great service are truly appreciated. Thank you for your outstanding support!

Had some issues with some buttons not working. They quickly responded and offer the support needed and fixed the issue in 5 minutes. Great support and product to be used.

Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!

Prima app goede en snelle support. Handige opties voor beheer en frontend visualisaties. Wellicht een toevoeging kan zijn een vertaal optie in de app zelf.

I just set it up and ran a few transactions. This is a really nice app with great functionality, easy to understand layouts, and fantastic support. We will see how the first few months goes using, it but I have nothing but high expectations for it.

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!

Even though the content of the app cannot be translated natively with Shopifys Translate and Adapt app, which is a downside somewhat, so far the actual functions we've tested looked and worked just fine. When we found out the app was not active on some of our locales, we mailed support in the afternoon and got a reply within minutes letting us know the issue had been fixed. And it was. A truly great support experience.