Great app, super easy to use and install. We Needed assistance and emailed the team and had a response in five minutes. Highly recommend!

Tech support is very responsive and takes your issues at heart. I had the chance to review my set up of the app with them and make sure that all was in order as well as learn a few tricks. They even gave us a few more free pre-orders before we can subscribe to a plan. Very satisfied!

Customer support with Jolo and Marie was great. Appreciate the time Jolo took to explain answers when I needed it.

The app helped us a ton and the customer support was excellent. Couldn't have asked for anything better!

Very happy with this app. The app has allowed us to offer pre-orders on sizes and styles that we don't yet have, and make sure that customers can buy any of our products even if they are out of stock. Also, devs have been very quick to respond.

There were a few issues upon install but the Support team resolved those quickly and looks like this will be a great option for our store.

Princess was brilliant at resolving my issue, super quick response and made sure my worry disappeared instantly! It gives me so much confidence that I’ve picked the right wholesale app as the customer service will be there to support.

The App offers many possibilities to pre-order. I would especially like to mention the exceptionally good support, which helped us often and quickly. Thank you very much!

We do an annual preorder. I used this app last year and just knew I wanted to use it again this year. The app is easy to use. It's been reliable. The customer service is amazing! I'm really happy with it and would recommend to anyone.

Funciona muy bien, fácil de usar y el equipo de soporte contesta muy rápido y me arregló el problema que tuve.

Jolo was super helpful with getting the finer details of the set-up right for us. We are only just about to start using the app, but so far it has been really straight forward and clear.

very prompt and helpful support! strongly recommend for business owner who looking to better forecast their inventory with pre-order function

This app seems to have a great balance between simplicity and customization. I booked the intro call, and my rep, Jolo, was super helpful with walking me through the steps, capabilities and answering all my questions. Thanks Jolo! What's more, is there's a customer service via Chat which makes me feel confident that I can get the support I need, if I ever get stuck.

My first time using the app for my first ever pre-order sale, and i'm really happy. I had some issues/confusion with set up and the customer support was very impressive. I got a 30 minute call with someone, and then really great email support with a few other issues, which were then fixed for me. Highly recommend!

日本語で問い合わせできないのがネックだが、翻訳しながら問い合わせしたところ不具合にすぐ対応していただいた。

We are a leather and canvas goods manufacturing and retail business. We produce our goods in small batches, locally, only an hour away from our store. We also do a lot of made to order products, meaning an effective pre-order system is essential to the function of our business so we are able to keep track of our production board and maintain customer satisfaction. I was previously using a different app that regularly broke and it was very difficult to get in touch with customer service, despite paying for this service. Since I have switched, it has been nothing but absolute ease and delight. It was simple to set up, including the guided call which was immensely helpful. I have twice been in touch with their support line twice after the guided call and had someone answer within 30 seconds and had effective, personalised help, including some custom coding put into our theme to ensure the pre-order button appeared correctly. This problem was sorted within 15 minutes of starting a chat, helping out business continue to run smoothly.

Awesome support. Very proactive, logged into my account and fixed the problem immediately for me. Would highly recommend this app just for the support. It's a real human who communicates properly and proactively.

Jolo was incredibly helpful in helping me setup the the app. The app is great ticks all the boxes and I will definately be using and recommending!

Excellent product with first class support. Thank you to Louie for all your invaluable help and for being so friendly and supportive. Much appreciated!

I was looking for the perfect app to allow my customers to either pre-order out of stock items or get notified when back in stock. I was able to set things up initially, then I needed some help. I scheduled a zoom with support and was able to get an appointment very quickly. Support knew exactly what I was trying to accomplish and got it set up for me in minutes! They were extremely, helpful, competent and friendly! I give this app and their support team 5 stars hands down!