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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,693)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Extra Vergine - Olivenöl aus Kalabrien

Oct 06, 2025  on Shopify

Funktioniert sehr gut. Ein Problem wurde vom kundigen Support sofort gelöst. Klare Weiterempfehlung !!!

Long Island Delicatessen

Oct 05, 2025  on Shopify

Great App! 2nd year I have used this app for our Christmas catering pre-orders, its super easy to install and set up ad help is at hand when required. Fits well with my shopify theme and can change colours etc to fit with my brand. I highly recommend this app.

Vvög

Sep 29, 2025  on Shopify

This preorder app got it all. Super simple to understand how to set up and for customers to navigate with the options. Dedicated and efficient support team i met come with it.

Pink Grapes

Sep 29, 2025  on Shopify

Timesact has been fantastic for managing our pre-orders! The app works smoothly, and their customer service is excellent — always quick to respond and extremely helpful. Highly recommend!

Prana Vida

Sep 24, 2025  on Shopify

This is a great app, I use it to run pre-sales all the time. The customer support is top notch - they were able to help fix an issue in just minutes, right before I had a launch.

NOYA

Sep 24, 2025  on Shopify

The app does what is says. Allows you to configure which of your products and variants should be available for your customers to pre-order. You can configure a sales plan, and use it across all your products. Set a discount, an advance payment and a point in time for the remaining part. Tailor emails to send to your customers. It's really easy to setup. Any small glitches you may have (like, buttons not matching the custom style of yout theme, or ribbons not displayed as expected on products cards), the Timesact support is brilliant! Highly recommended!

Thera

Sep 19, 2025  on Shopify

Ken was patient and helpful in helping me setup pre-order functionality on my website. Excited to test this app out and see if it helps increase orders.

Smikkels

Sep 16, 2025  on Shopify

Doet precies wat we zochten. Met hulp van de support hebben we alles in kunnen stellen zoals we wilden. Zeker aan te bevelen.

Thomas and His Trains

Sep 13, 2025  on Shopify

Very streamlined and great-looking! I needed help adding a badge and a message under my product, so I reached out to the Timesact staff. They replied right away and fixed my issue in no time. Outstanding support and a beautiful result.

ABOARD Apparel

Sep 12, 2025  on Shopify

Just installed and already have 10 pre-orders so the app just paid for itself. I had a very specific requirement to ensure pre-orders worked back with my 3PL software Mintsoft and this app handles it like a dream. My theme had a few minor CSS issues and the team at Timesact fixed within hours. Highly recommended. May the pre-orders continue :)

Love Bella

Sep 12, 2025  on Shopify

Kenneth was so helpful in helping me integrate this app into my shopify store. App is easy to use and does everything I want it to do.

RachelAntonoff.com

Sep 10, 2025  on Shopify

Any issues I've ever had with this app have been resolved so quickly, and the customer support is incredibly above par.

Bobblebabies

Sep 09, 2025  on Shopify

working for coming soon notiications. Support is very helpful in assiting with any queries or issues

The Eden Planner

Sep 06, 2025  on Shopify

Works a DREAM. I do pre-orders every year and this makes communicating the pre-order requirements so easy and clear. Also support were AMAZING when I had an issue (thanks Marie). Couldn't be happier.

TONYA HAWKES

Sep 03, 2025  on Shopify

This app is beyond fantastic. We've used it many times for the Pre-Sale and Coming Soon functions which suits our business perfectly. It's so well organized and easy to use, indispensable, really. There are many other functions that will help you run your shop and communicate closely with your customer. Timesact's customer service is SO excellent. Tonight we had a technical difficulty and were not sure how to solve it...very stressful right before launching 30 new products tomorrow. It's 8pm PST and I thought I'd be stressing all night but decided to send a chat message--chat is very conveniently located right in their app. To my surprise, Marie immediately answered and proceeded to find and fix the issue in a flash. She was so lovely, knowledgeable and helpful. We'll pick Timesact every single time. The 5 star reviews are accurate, you can trust this company to deliver on their promises and add hours back to your life. Thank you for your top-notch customer care.

Hooplessly Yours

Sep 01, 2025  on Shopify

Very helpful. Rochelle explained everything as clearly as one could and was very patient with all my doubts.

Whizz Bean

Aug 27, 2025  on Shopify

I had a few issues with adding my pre-order badge to my website. The team were very helping in resolving this in a timely manner. Thank you!

DEATHGRIP GLOVE CO.

Aug 26, 2025  on Shopify

We’ve been running pre-orders through Timesact and it’s been a game-changer for our shop. The setup was super straightforward, and the support team is next level—quick to respond, always helpful, and genuinely invested in making sure everything works the way we need it to. If you’re looking for a clean, reliable way to manage pre-orders, Timesact is the app. Can’t recommend it enough.

LULU'S from Cali

Aug 21, 2025  on Shopify

The Timesact team has been amazing! The app makes pre-orders super easy to set up and customize, and it works perfectly with my store. Support is outstanding — Rommel and the team quickly helped me solve a setup issue and were so kind and responsive throughout the process. Highly recommend Timesact to anyone looking for a reliable pre-order solution with excellent customer service!

Tuhi Stationery Ltd

Aug 21, 2025  on Shopify

The best back in stock/ waitlist/ pre order app Ive come across in 7 years as a shopify merchant. Has all the features you need that work really well. The help team are also awesome, very quick to respond and fix any issues. Highly recommend this app so glad I found it!

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