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Chatty AI Chatbot & Live Chat logo

Chatty AI Chatbot & Live Chat

$19.99-$199

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial
  • Verified
  • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support

    About Chatty AI Chatbot & Live Chat

    Launched Jun 08, 2022

    Categories

    Built by Chatty - AI Chat Agent Helpdesk & FAQs

    Email :

    [email protected]

    Address

    1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

    Website Support Portal Privacy policy FAQ
    ZB: WhatsApp & Messenger Chat logo
    (14 Reviews)
    $4.99-$19.99 / Month
    • Free Plan Available
    • Sponsored

    Support your customers quickly using Facebook Live Chat.

    Description

    Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

    No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more
    • Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
    • Inbox & Team: Manage convesations with your team from all channels in one inbox
    • FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
    • Sales automation: Send proactive targeted messages based on visitor behavior
    • Mobile app: Keep track with all inbox from your devices anywhere, anytime

    Pros

    • Excellent user experience and intuitive interface
    • Responsive and helpful customer support available 24/7
    • Easy to install and navigate
    • Improves user experience, boosts conversion rates, and minimizes cart abandonment
    • Personalized Contact Us options via WhatsApp build trust and cut support time
    • Instant order tracking, quick query resolution, and tailored assistance
    • Customizable options and seamless integration with any website or platform
    • Stunning themes for FAQs popup and Help Center
    • Allows businesses to create numerous queries and FAQ categories
    • Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

    Cons

    • Currently supports only one language
    • No option to upload custom profile photos for chat avatars, only uses Shopify store logo

    Top Helpful Reviews

    SIYOU NAILS

    Sep 22, 2025  on Shopify

    the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend

    AHI

    Sep 20, 2025  on Shopify

    Chatty is really flexible and easy to adapt to. The customer support was fantastic. Hana was very helpful with all our queries.

    Silver Circle Pets

    Sep 18, 2025  on Shopify

    The Chatty app and team are always on hand and always very helpful. I have recently learned about a new feature 'Proactive Cart Booster' and I look forward to setting this up to see how this performs by recovering sales. I was shown this by Hana at the Chatty team, who has been most helpful and very patient with me when explaining how to use this feature, as well as explaining the new incoming Whatsapp feature to Chatty and taking on my recommendation. I look forward to using the Whatsapp feature as the Chatty app has been so helpful with assisting with customer queries. Chatty has recently added more customisation controls so I will be testing those. Would recommend Chatty.

    DH International Trading Inc.

    Sep 17, 2025  on Shopify

    The Application is easy to use, has several well rounded features, the Live Chatbox and AI Assistant features are also very good, may causes some lags one low-end devices; however, the support team is extremely friendly, helpful and professional. Hats off to the support team, especially Liam and Hana. We are still in the application testing stage before subscription but very promising. Highly recommended.

    Tawshia

    Sep 16, 2025  on Shopify

    This app has been a wonderful addition to my Shopify store. It’s simple, intuitive, and works exactly as expected. What really stands out is the outstanding support — Hana has been incredibly kind, responsive, and supportive throughout the whole process. The combination of a reliable app and such great customer service makes this a 5-star experience. Highly recommended!

    PURE Sports Nutrition

    Sep 16, 2025  on Shopify

    Very good app, comprehensive solution. Team are very quick to respond and also take on board product development requests.

    DH International Trading Inc.

    Sep 15, 2025  on Shopify

    The Application is easy to use, has several well rounded features, the Live Chatbox and AI Assistant features are also very good, may causes some lags one low-end devices; however, the support team is extremely friendly, helpful and professional. Hats off to the support team, especially Liam. We are still in the application testing stage before subscription but very promising. Highly recommended.

    Vante

    Sep 12, 2025  on Shopify

    Customer support and the app itself is very good. worth it to try it out, you wont regret it. (Sonny was my customer support, I don't know about other people but Sonny was great)

    Reef Telecom

    Sep 11, 2025  on Shopify

    Been looking for a new livechat solution for months, so far Chatty has been great! Also giving a shout out to their support, specifically Sonny! He solved my issue within 30 seconds and helped me fix a couple of things I didn't even notice were not set up right. Try it out!

    Fall Into Pumpkins

    Sep 11, 2025  on Shopify

    Hana provides amazing customer service and is extremely patient and helpful. It makes using Chatty worth it.

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