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BestChat: AI Chatbot+Live Chat logo

BestChat: AI Chatbot+Live Chat

Develop by BestChat

$10-$60

/ Month
Free plan available

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Cross-platform compatibility
Extensive integrations
Custom brand display

About BestChat: AI Chatbot+Live Chat

Launched Jan 04, 2022

Categories

Built by BestChat

Email :

[email protected]

Address

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Website Privacy policy
ZB: WhatsApp & Messenger Chat logo
(109 Reviews)
$4.99-$19.99 / Month
  • Free Plan Available
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Description

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify. more
  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.

Pros

  • Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
  • Smart AI chatbot provides round-the-clock (24/7) customer support
  • Seamless Shopify integration enhances eCommerce operations
  • Self-learning AI improves customer support by understanding products and orders
  • Customizable live chat interface for tailored customer interactions
  • AI-driven insights assist in data analysis and decision-making
  • Smooth transition from chatbot to live agent ensures uninterrupted support
  • Multi-lingual service capability
  • AI help-write function acts as an excellent collaboration assistant
  • Highly intuitive and user-friendly interface

Cons

  • No in-depth information available on potential limitations or cons from user comments and description
  • Dependence on continual updates to keep up with evolving business needs

Top Helpful Reviews

Turbo Tint Cedar Park

Mar 06, 2025  on Shopify

This is great way for customers to interact without having to be constantly present! It nailed our offerings. Couldn't be happier.

Magniluv Official Store

Feb 28, 2025  on Shopify

basically easy to customise all the settings, and many useful functions which enhanced AI feature, recommended for newbie

Angels Apoth-a-fairy

Feb 07, 2025  on Shopify

This has helped my customers a lot and I'm glad it shows you each interaction because it helps me add more information to questions I wouldn't have thought of that my customers are asking. It's easy to use too!! I love it! so thankful <3

smart pattern making

Jan 12, 2025  on Shopify

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service. Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.

Skin Care By Suzie

Jan 03, 2025  on Shopify

I try a lot of chat app, Always looking for the best for my needs and I have tried a lot of the new AI , Most AI chat are surface level and I found them get most answer wrong when it comes to the skin care we sell on SkinCareBYSuzie.com but Best chat AI is amazing I have yet to find an AI answer that wrong or even could have been better. This has recommended our skin care perfectly it has given a perfectly correct answer when customers have asked to compare products with each other. Concerning the actual chat function with an agent they also work really well

Que Shebley

Jan 01, 2025  on Shopify

this is the second time we try this app in about 2 years span. pros: some of the options have improved and actually work - the AI has improved as well. Cons: lack of customer service - the chat app doesn't work well still and needs much improvements especially taking over from AI on live chats (we lost many customers because of this) - there is a big gap of options in the paid subscriptions and it needs to be setup for better value. For now we will continue to try it until we find a better alternative or unless they fix these issues asap.

Jewellery By Aman

Dec 17, 2024  on Shopify

This app is great. AI can be trained to cater to your site and promptly answer customer questions and queries.

Prodotti Herbalife Online

Nov 18, 2024  on Shopify

Semplicissima da installare. Il Bot impara a memoria tutto il sito (870 pagine) in pochi secondi. E gestisce in totale autonomia i clienti. Lasciando a me il tempo di evadere gli ordini. Cercavo proprio questo. Un Bot che facesse tutto, sponsorizzazione, risposta alle domande (anche le più complesse), marketing, follow up. E lo fa attraverso tutti i sistemi di chat più diffusi

Fitladies

Sep 23, 2024  on Shopify

Ik gebruik de chatbot net 2 dagen en ik ben wel tevreden, hij stuurt mijn klanten naar de juiste pagina's als ze vragen hebben en indien nodig, ga ik de vragen beantwoorden.

Nimall

Sep 09, 2024  on Shopify

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business. However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates. Aside from that, everything else is very user-friendly, and we really enjoy using it.

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