BestChat: AI Chatbot+Live Chat

Develop by BestChat

$10-$60

/ Month

Free plan available

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Real-time live chat

Browsing history tracking

Multiple store identification

Chatbot functionality

Pre-set q&a

Multiple language support

Cross-platform compatibility

Extensive integrations

Custom brand display

About BestChat: AI Chatbot+Live Chat

Launched Jan 04, 2022

Built by BestChat

Email :

[email protected]

Address

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Website Privacy policy

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ZB: WhatsApp & Messenger Chat

(16 Reviews)

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$4.99-$19.99 / Month

Free Plan Available
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Description

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

Intelligent AI chatbots learn products and orders, making chatbots smarter.
AI-driven insights enhance data analysis and support decision-making.
Smooth chatbot to agent takeover ensures seamless live chat support.
24/7 AI assistance chatbots handle routine queries, freeing support agents.
Real-time Shopify integration boosts live chat and eCommerce efficiency.

Pros

Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
Smart AI chatbot provides round-the-clock (24/7) customer support
Seamless Shopify integration enhances eCommerce operations
Self-learning AI improves customer support by understanding products and orders
Customizable live chat interface for tailored customer interactions
AI-driven insights assist in data analysis and decision-making
Smooth transition from chatbot to live agent ensures uninterrupted support
Multi-lingual service capability
AI help-write function acts as an excellent collaboration assistant
Highly intuitive and user-friendly interface

Cons

No in-depth information available on potential limitations or cons from user comments and description
Dependence on continual updates to keep up with evolving business needs

Top Helpful Reviews

Blitz Surf Shop

May 17, 2025 on Shopify

The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions

Elysian Wigs

May 16, 2025 on Shopify

Compared to all I've tried. Amazing. This chatbot sounds so natural and is very sympathetic. I love that direct products are shown in the chat. I haven't trained the bot yet but I don't even feel like I need to.

Elite Man Cave

Apr 22, 2025 on Shopify

Very good AI chat that you can train on your products and also give it the tone of voice you want to best represent your brand!

Netherlands Ebike - NLEBIKE.COM

Apr 13, 2025 on Shopify

BestChat: AI Chatbot+Live Chat is a customer service tool designed to enhance communication between businesses and their customers. It combines the capabilities of an AI-driven chatbot with live chat support, allowing businesses to automate responses to common queries while still providing the option for human interaction when needed.

SatNavWorld

Apr 08, 2025 on Shopify

The AI feature is surprisingly knowledgeable about my store. I'm very happy with the product and level of service overall.

Crazy Fragrances

Apr 06, 2025 on Shopify

Super App! Der AI Chatbot ist sehr schlau und schreibt immer gute Antworten. Er macht zwar ab und an Fehler, aber das kann auch etwas an meine "komplizierteren" Produkte liegen.

Turbo Tint Cedar Park

Mar 06, 2025 on Shopify

This is great way for customers to interact without having to be constantly present! It nailed our offerings. Couldn't be happier.

Magniluv Official Store

Feb 28, 2025 on Shopify

basically easy to customise all the settings, and many useful functions which enhanced AI feature, recommended for newbie

Angels Apoth-a-fairy

Feb 07, 2025 on Shopify

This has helped my customers a lot and I'm glad it shows you each interaction because it helps me add more information to questions I wouldn't have thought of that my customers are asking. It's easy to use too!! I love it! so thankful <3

smart pattern making

Jan 12, 2025 on Shopify

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service. Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.

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