SEA Survey & Feedback App logo

SEA Survey & Feedback App

Develop by SEA Commerce
  • Built for Shopify
  • Free App

    Understand customers by attribution survey

    Customizable templates
    Actionable insights
    Detailed tracking
    Targeted surveys
    Dynamic questionnaires
    Survey distribution

    About SEA Survey & Feedback App

    Launched Dec 10, 2024

    Categories

    Built by SEA Commerce

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    Description

    Use survey templates: Target customer surveys → Unveil insight

    Sea Survey offers customizable survey templates for post-purchase, customer satisfaction, and marketing attribution. Easily target surveys based on customer tags, pages, or products purchased, and create dynamic questionnaires with diverse question types: Star-rating to short answer. Manage all your surveys in one place, with detailed response tracking and actionable insights. Distribute surveys via any custom page, to boost customer response and satisfaction.

    Sea Survey offers customizable survey templates for post-purchase, customer satisfaction, and marketing attribution. Easily target surveys based on customer tags, pages, or products purchased, and create dynamic questionnaires with diverse question types: Star-rating to short answer. Manage all your surveys in one place, with detailed response tracking and actionable insights. Distribute surveys via any custom page, to boost customer response and satisfaction. more
    • Bring surveys to right customers by customer tags, pages, or product purchased.
    • Leverage star rating questions to effortlessly overview customer experience.
    • Measure customer satisfaction with easy-to-use measurement questions.
    • Quantify customer insights using number scale-based questions.
    • Use survey templates for attribution, satisfaction surveys.

    Pros

    • Offers customizable survey templates tailored for post-purchase, customer satisfaction, and marketing attribution
    • Ability to target surveys efficiently using customer tags, pages viewed, or products purchased
    • Dynamic questionnaires that support diverse question types, including star-rating and short answer
    • Centralized management of surveys with detailed response tracking for actionable insights
    • Flexible distribution method allowing surveys to be sent via any custom page, enhancing customer response rates
    • Helps understand customers better with focused attribution surveys
    • Simplified measurement of customer satisfaction with number scale-based questions

    Cons

    • May require integration efforts for distributing surveys effectively based on specific customer tags or purchase data
    • Potential learning curve associated with managing all features and customizing templates effectively
    • Reliance on customer engagement for meaningful insights, which might be challenging without effective survey incentives