SEA Post Purchase Survey App

Develop by SEA Commerce

Built for Shopify

Free plan available

Understand customers by attribution survey

Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

About SEA Post Purchase Survey App

Launched Dec 09, 2024

Built by SEA Commerce

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(110 Reviews)

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Description

Post purchase surveys: Unveil actionable insights with analytics, without distraction for customers

SEA Post Purchase Survey helps you gather valuable customer feedback on your Shopify store. Create fully customizable surveys (with the 24/7 support from our team for most possible customization), place them on customer's journey: Product pages, emails, exit intent, and thank-you pages. Target the right customers using tags, pages visited, and purchased products. Analyze responses with clear charts and reports for actionable insights.

Target right customers: Use tags, visited pages, and products to target
Distribute surveys: On-site, exit intent or post purchase like thank-you page
Visualize results clearly: Analyze responses with analytical charts and reports
Automate with Shopify Flow: Add surveys to your tech stack
Work with all email apps: Effortlessly add survey to any email to customers

Pros

Offers customizable survey templates tailored for post-purchase, customer satisfaction, and marketing attribution
Ability to target surveys efficiently using customer tags, pages viewed, or products purchased
Dynamic questionnaires that support diverse question types, including star-rating and short answer
Centralized management of surveys with detailed response tracking for actionable insights
Flexible distribution method allowing surveys to be sent via any custom page, enhancing customer response rates
Helps understand customers better with focused attribution surveys
Simplified measurement of customer satisfaction with number scale-based questions

Cons

May require integration efforts for distributing surveys effectively based on specific customer tags or purchase data
Potential learning curve associated with managing all features and customizing templates effectively
Reliance on customer engagement for meaningful insights, which might be challenging without effective survey incentives

Top Helpful Reviews

Digital Distiller

Apr 12, 2025 on Shopify

A good, clear and adaptable survey tool with helpful and quick responses from the team (Melody was especially helpful!). Don't hesitate to ask them for help!

Gymco Sportwear

Apr 02, 2025 on Shopify

I've been using the app for a while now, and it's really useful. It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I've needed.

Kallos

Mar 31, 2025 on Shopify

I just started to using this app and looks quite ok with the feautres for the an app for free. Customer service nice and helpful and they were answering my questions and doubts right away. Melody from support team help me today. Friendly and fast as rest of the team.

LUXESHOP.ME

Mar 20, 2025 on Shopify

The SEA Customer Survey app is a straightforward tool for adding surveys to a store. It’s easy to set up and works as expected, helping to collect useful customer insights. The interface is simple, and the features cover the basics well. Some tasks required manual setup, but Nim from customer support was quick to assist. A solid option for gathering feedback.

Adore Tea

Mar 07, 2025 on Shopify

Surveys give a detailed insight about your customers. This is the first app we've tried for surveys and we're sticking with it. Must try on your store. Customer support is also really helpful.

Mecha Geeks

Feb 25, 2025 on Shopify

Great app, simple to setup and use. Super responsive support, solved my issue instantly. Recommended!

Solstik

Feb 23, 2025 on Shopify

The customer service is excellent. Brian was so patient with me, as I'm not extremely fluent with navigating around the world of tech.

Zealution

Jan 25, 2025 on Shopify

easily the best free survey app, although i wish you could change the timing yourself for easier changes

Dfive's Store

Dec 15, 2024 on Shopify

nice app and very easy to understand it i put 4 stars cause when u create questions it is not possible to change the position of them so this takes extra time for no reason becauses u have to move all the questions one by one up or down if u didnt decided the right order since the beggining. Oh also Mia is great with fast responce.

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