SEA Post Purchase Survey App

Develop by SEA Commerce

Free plan available

Understand customers by attribution survey

Customizable templates

Actionable insights

Detailed tracking

Targeted surveys

Dynamic questionnaires

Survey distribution

About SEA Post Purchase Survey App

Launched Dec 09, 2024

Built by SEA Commerce

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Description

Use Post purchase, NPS & marketing surveys → Target surveys → Unveil insights with survey analytics

SEA Post Purchase Survey offers survey templates for post purchase, NPS, and marketing attribution. Optimize your marketing budget by targeted surveys and dynamic polls with dynamic analytics. Manage all your surveys in one place, with detailed poll tracking and actionable analytics for marketing strategy. Find reasons for not buying with abandoned checkout template. Boost customer response and NPS with thank you pages, or any custom page distribution.

Visualize preferences and pain points into charts for impactful analytics.
Distribute surveys via on-site survey or post purchase like thank you page
Bring surveys to right customers by customer tags, pages, or product purchased.
Leverage diverse question types to explore different aspects of opinions.
Use survey templates for marketing, post purchase, and NPS surveys.

Pros

Offers customizable survey templates tailored for post-purchase, customer satisfaction, and marketing attribution
Ability to target surveys efficiently using customer tags, pages viewed, or products purchased
Dynamic questionnaires that support diverse question types, including star-rating and short answer
Centralized management of surveys with detailed response tracking for actionable insights
Flexible distribution method allowing surveys to be sent via any custom page, enhancing customer response rates
Helps understand customers better with focused attribution surveys
Simplified measurement of customer satisfaction with number scale-based questions

Cons

May require integration efforts for distributing surveys effectively based on specific customer tags or purchase data
Potential learning curve associated with managing all features and customizing templates effectively
Reliance on customer engagement for meaningful insights, which might be challenging without effective survey incentives

Top Helpful Reviews

LUXESHOP.ME

Mar 20, 2025 on Shopify

The SEA Customer Survey app is a straightforward tool for adding surveys to a store. It’s easy to set up and works as expected, helping to collect useful customer insights. The interface is simple, and the features cover the basics well. Some tasks required manual setup, but Nim from customer support was quick to assist. A solid option for gathering feedback.

Adore Tea

Mar 07, 2025 on Shopify

Surveys give a detailed insight about your customers. This is the first app we've tried for surveys and we're sticking with it. Must try on your store. Customer support is also really helpful.

Mecha Geeks

Feb 25, 2025 on Shopify

Great app, simple to setup and use. Super responsive support, solved my issue instantly. Recommended!

Solstik

Feb 23, 2025 on Shopify

The customer service is excellent. Brian was so patient with me, as I'm not extremely fluent with navigating around the world of tech.

Zealution

Jan 25, 2025 on Shopify

easily the best free survey app, although i wish you could change the timing yourself for easier changes

Dfive's Store

Dec 15, 2024 on Shopify

nice app and very easy to understand it i put 4 stars cause when u create questions it is not possible to change the position of them so this takes extra time for no reason becauses u have to move all the questions one by one up or down if u didnt decided the right order since the beggining. Oh also Mia is great with fast responce.