Reviews: SEA Post Purchase Survey App

Customer reviews: SEA Post Purchase Survey App

Reviews (13)

Overall rating

4.9

5

10
4

1
3
2
1

What Merchants Think

The "SEA Post Purchase Survey App" is well-received by merchants, who appreciate its ease of use and effectiveness in gathering customer insights. The app is commended for its straightforward setup and functionality, particularly as a free tool. Many users have highlighted the responsiveness and helpfulness of the customer support team, which has contributed to a positive overall experience.

Key Strengths

Easy to set up and use.
Effective in collecting detailed customer insights.
Outstanding customer support with quick response times.
Simple and user-friendly interface.
Useful as a free survey tool.

Common Concerns

Limitations in reordering survey questions efficiently.
Lack of flexibility in timing adjustments for surveys.
Manual setup required for certain features.

Final Thoughts

Overall, the "SEA Post Purchase Survey App" is a highly regarded tool for merchants looking to integrate post-purchase surveys into their stores. Its ease of use, combined with exceptional customer service, makes it a recommended choice, particularly for those starting with survey tools. However, there are areas for improvement in terms of flexibility and efficiency in feature management.

Gymco Sportwear

Apr 02, 2025 on Shopify

I've been using the app for a while now, and it's really useful. It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I've needed.

Kallos

Mar 31, 2025 on Shopify

I just started to using this app and looks quite ok with the feautres for the an app for free. Customer service nice and helpful and they were answering my questions and doubts right away. Melody from support team help me today. Friendly and fast as rest of the team.

LUXESHOP.ME

Mar 20, 2025 on Shopify

The SEA Customer Survey app is a straightforward tool for adding surveys to a store. It’s easy to set up and works as expected, helping to collect useful customer insights. The interface is simple, and the features cover the basics well. Some tasks required manual setup, but Nim from customer support was quick to assist. A solid option for gathering feedback.

Adore Tea

Mar 07, 2025 on Shopify

Surveys give a detailed insight about your customers. This is the first app we've tried for surveys and we're sticking with it. Must try on your store. Customer support is also really helpful.

Mecha Geeks

Feb 25, 2025 on Shopify

Great app, simple to setup and use. Super responsive support, solved my issue instantly. Recommended!

Solstik

Feb 23, 2025 on Shopify

The customer service is excellent. Brian was so patient with me, as I'm not extremely fluent with navigating around the world of tech.

Zealution

Jan 25, 2025 on Shopify

easily the best free survey app, although i wish you could change the timing yourself for easier changes

Dfive's Store

Dec 15, 2024 on Shopify

nice app and very easy to understand it i put 4 stars cause when u create questions it is not possible to change the position of them so this takes extra time for no reason becauses u have to move all the questions one by one up or down if u didnt decided the right order since the beggining. Oh also Mia is great with fast responce.